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Kimpton Hotel Arras

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7 Patton Ave, Asheville, NC 28801-3356
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (211)
Room & Suite (128)
Dining (42)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Updated 06/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Arras
Updated 06/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 83 hotels in Asheville
Location
Cleanliness
Service
Value
Travellers' Choice
Aficionados of the eclectic can’t help but love this former bank-turned-boutique hotel. Reimagined with a blend of Art Deco and modern mountain edge, Kimpton Hotel Arras is a design wonder. Stroll past Calacatta marble, European oak, lush leathers, bold metals and original artwork by renowned local artists. Hand-turned pastas, craft cocktails and our signature ridiculously personalized service (RPE) charm you within our doors. Steps away discover the many treasures of Asheville, aka “the Paris of the South.” Bonjour, y’all.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Free public parking nearby
Valet parking
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Hiking
Bicycle tours
Canoeing offsite
Patio
Walking tours
Board games / puzzles
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Electric blanket
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Spanish
332Reviews9Q+A69Room tips
Traveller rating
  • 285
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  • 10
  • 8
  • 4
Time of year
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Popular mentions
Kimi N wrote a review 9 Jan
Kansas City, Missouri176 contributions98 helpful votes
+1
I am so glad I found this hotel! The staff is outstanding, the rooms clean & modern and the service impeccable!! I booked an Executive suite and absolutely loved my room. It was spacious & very functional with a separate living area & large desk. And the bed was very comfortable. Finally, the price of my suite was very reasonable! When I arrived the staff was helpful & enthusiastic. The hotel offers complementary wine & an appetizer from 5-6 daily. My second night I ordered from the restaurant to-go to my room & had a wonderful lamb gyro. I easily could have eaten there both nights with their great selection. During my entire stay the staff was engaging and constantly asked how my stay was and if they could do anything to improve it. But, I honestly couldn’t find fault in anything! Another bonus is that the hotel is within walking distance of several outstanding restaurants in the downtown area. Also, the hotel doesn’t have an ice machine, but cute little bags of bagged ice you can take to your room, as well as a sink with filtered water! I will definitely be retuning here next time I visit Asheville.
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Date of stay: January 2022Trip type: Travelled solo
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Response from Sarah Cockman, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
We are absolutely delighted you had such a great time with us Kearney Traveler! We look forward to your return to Asheville!
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charles m wrote a review 7 Jan
Holly Springs, North Carolina226 contributions134 helpful votes
We traveled to Ashville to visit the Biltmore Estate and decided to stay downtown. We chose the Kimpton hotel and are delighted that we did. We had never stayed at a Kimpton property before, but they just may become our first choice. The Hotel is modern and very clean. Our room was well appointed , efficient, very comfortable and quiet. The restaurant and cocktail lounge are perfect. Prices for the room, food and beverages mare very reasonable. Perhaps the best experience in our stay was the professionalism and friendliness of the staff. Kelly and Tory could not do more to enhance our satisfaction. Our daughter and son- in -law stayed there also. We all agreed that we chose the right hotel.
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Date of stay: January 2022
Value
Rooms
Service
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Response from Sarah Cockman, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
Thank you charles m!! We are glad you chose us as well, we appreciate the kind review. We hope to see you again soon.
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Manny L wrote a review 6 Jan
1 contribution
My wife and I stayed here in one of the Executive Suites for New Years and couldn’t haven been more impressed with the quality of this property. We had the 4 course meal downstairs at Bargello for New Years Eve and loved everything we had. Service was great as well. Room was beautiful and hotel was right in the center of downtown and centrally located to majority of the restaurants. We valet parked our vehicle and didn’t touch it until we checked out. Everything you need is in walking distance. This property is one of our new favorite hotels. We will be back.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Sarah Cockman, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
We are so glad you enjoyed your New Year's with us 511mannyl!! We look forward to your return to Asheville :)
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Greg M wrote a review Dec 2021
Suwanee, Georgia2 contributions1 helpful vote
What a great stay we had at the kimpton. Rooms were updated, beds were very comfortable, bathrooms and showers were awesome! And the service from the concierge, to the valet was very friendly, helpful and in all around great job. Icing on a cake is the great happy hour they provide. And the nightly music in the bar. Would definitely recommend and will be visiting again soon!
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Response from Sarah Cockman, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
Thank you gregmJ4912LN!! We appreciate your kind comments and can't wait for you to come back to Asheville.
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NJLuv2Travel13 wrote a review Dec 2021
New Jersey205 contributions133 helpful votes
Prior to reserving our room, I reached out to Will Barrett with some questions. I got nothing but 1st class service each time I reached out to him. He made me feel like a VIP during every interaction. I’m sure that’s how he makes all guests feel, from all the reviews that single him out. That’s the sign of “living the values of your brand” - which is clearly what he does, and asks of his team members - as they were all terrific! I can’t name them all, but from the front desk, to valet, to the friendly man near the coffee station each morning, everyone in the entire place is so consistently friendly and helpful. Great job Kimpton Arras and great job Will and team! Thank you! Regarding the actual hotel - nothing to say that hasn’t already been said many times… excellent location, breathtaking views, clean, spacious and well appointed rooms. If you have the means to splurge, go for the Executive King Mountain View Suite. You’ll be happy you did. The views and quality of the suite were amazing, and the bathroom was an absolute dream in every sense. Loved the local art in the suite, and local bath products, adding to the luxury. We had several vacations cancelled during the last 18 months, so we got lucky to celebrate some major birthday and anniversary milestones in Asheville, our first big trip since the pandemic. If you want an amazing stay in Asheville, don’t bother doing any research, just book the Kimpton Arras, and say hi to Will and his team for us! 😊
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Taylor Russell, Guest Services / Front Office at Kimpton Hotel Arras
Responded 4 weeks ago
NJLuv2Travel13, We are so glad you had such an amazing time and finally got to celebrate with us! We really hope to see you all again soon!
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PRICE RANGE
US$192 - US$536 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
128
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Frequently Asked Questions about Kimpton Hotel Arras
Which popular attractions are close to Kimpton Hotel Arras?
Nearby attractions include Asheville Gem Mine (0.2 km), Amazing Pubcycle (0.2 km), and Asheville Brewery Tours (0.2 km).
What are some of the property amenities at Kimpton Hotel Arras?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Arras?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kimpton Hotel Arras?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kimpton Hotel Arras?
Yes, free public parking nearby, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Kimpton Hotel Arras?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Are there opportunities to exercise at Kimpton Hotel Arras?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Hotel Arras located near the city centre?
Yes, it is 0.3 km away from the centre of Asheville.
Are any cleaning services offered at Kimpton Hotel Arras?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Arras?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Arras offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.