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Element Asheville Downtown

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62 College Pl, Asheville, NC 28801-2407
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room & Suite (5)
Dining (2)
Business Centre & Event Rooms (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Element Asheville Downtown
Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#61 of 83 hotels in Asheville
Location
Cleanliness
Service
Value
Minutes from majestic State and National Parks and steps from world class restaurants, breweries, galleries and shops lies The Element Asheville. With spectacular mountain vistas and unparalleled views of the skyline of Asheville, The Element has a guest room that will take your breath away. Inside, our destination offers guest rooms averaging a spacious 375 square feet and suites averaging over 525 square feet. All rooms feature well appointed modern furnishings, kitchenettes and a spa like experience bathroom. Outside, you will find yourself a short walk to the fine culinary, cultural, and brewery districts Asheville, North Carolina has become so famous for. In addition to a first-class guest experience, we feel it is important to prioritize sustainability. We limit our footprint by offering Locally brewed beers at our nightly receptions, keeping the mountain air clean & offering fun and easy transportation to downtown through our loaner bicycle program, and recycling programs.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycles available
Patio
Kids stay free
Valet parking
Saltwater pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Spanish
9Reviews0Q+A3Room tips
Traveller rating
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Popular mentions
LadyTraveler wrote a review 3 Jan
1 contribution
Location was excellent. Parking lot and garage were not big enough. An employee had to move his motorcycle out of a garage parking space so that we could park. Breakfast food was cold every morning. There was almost no breakfast meat offered. There were no towel racks in the room. There was no full length closet space to hang something like a dress. There were no dining table and chairs in the room. Luggage carts were too small. The microwave and cabinets of dishes were too tall for us to reach. We were charged for daily parking when our reservation stated complimentary parking; this was later resolved. The building was very well designed and very attractive.
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Date of stay: October 2021
Value
Cleanliness
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Response from Scott Kerchner, General Manager at Element Asheville Downtown
Responded 1 week ago
SavvyTravelerette, Thank you for staying with us and for taking time to provide this feedback. As you mentioned, we are excited about being a new hotel and feedback like yours certainly helps us work to improve. We very much hope you will still consider us for a future visit!
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Gary P wrote a review Dec 2021
1 contribution
Really enjoyed this property so much! Very close to everything you'd like to do in Asheville. Room was very nice, amenities we're very nice. There is a very nice espresso/coffee/cappuccino machine that is always available 24/7. Breakfast is on the second floor away from the lobby (which I always appreciate) My only comment, the breakfast is lacking a bit. For a Hotel at this price-point and being an Element, the breakfast could use some more items, especially some proteins. Other than that, the Hotel is really great!
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Date of stay: December 2021
Rooms
Location
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Response from Scott Kerchner, General Manager at Element Asheville Downtown
Responded 1 week ago
D5266JCgaryp, We appreciate you taking the time to share this review! Along with our proximity to downtown and all Asheville has to offer, I'm glad you enjoyed your room and our espresso and coffee service. We look forward to seeing you again soon!
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Vivian L wrote a review Dec 2021
North Carolina24 contributions2 helpful votes
I don't understand any of the negative reviews. We stayed 1 night since we were passing through, in a double room with a kitchen. Every aspect of the hotel - lobby, breakfast area, common areas and most importantly our room and bathroom - were not only new and modern, but sparking clean! That is really important to me especially now with Covid. The breakfast is average and typical with some fresh fruit, yogurt & toppings, juices, cereal, bagels, etc.. but they do have an espresson/cappuccino machine that got quite the use from guests. Also the breakfast presentation is nicer than most places, so aesthetically it is appealing. All of the staff were very pleasant. I had looked at other hotels, some of which were slightly more expensive, and I am glad that I made the choice to give this one a try. If ever in Asheville again I will be sure to give them my repeat business. PS - the rooms are either on the tunnel side or the highway side. Yes there is some noise - you notice that as you enter the hotel, but we stayed on the tunnel side and really did not notice much once in the room. I really appreciated the modern and sleek decor in this hotel and that the room is partial carpet (where the beds are) and partial engineered wood (where the kitchen, hall and bathroom are).
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: Tunnel side
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Response from Scott Kerchner, General Manager at Element Asheville Downtown
Responded 1 week ago
Vivian L, Thank you for such a glowing review! We'll be sure to share this great feedback with our team. We'll be sure to thank you in person during your next visit!
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Iliketravel101010 wrote a review Dec 2021
Atlanta, Georgia130 contributions70 helpful votes
A very clean, very nice hotel, great value for money. It is clearly not a full service hotel, but the rooms are big, there was a sofa, fridge, microwave etc. The staff was polite and helpful. The breakfast was not great, but better than not having any. There were no restaurants on premise. The location is OK, but not great. It is a 20 minute walk to downtown, on a hilly path. There are other hotels which are "in" downtown. They do have a free shuttle though , and Bill was very helpful. Although their site says parking is $12 a day, that is for the covered deck. They have a good number of free surface parking spots.
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Date of stay: December 2021
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Response from Scott Kerchner, General Manager at Element Asheville Downtown
Responded 1 week ago
Iliketravel101010, Thank you for your review! I'm glad to see you enjoyed our large and well appointed rooms and our complimentary shuttle - Bill is great! Thank you again for your review and for staying with us.
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556donf wrote a review Dec 2021
Sarasota, Florida9 contributions14 helpful votes
We (two couples) flew in from Florida to experience the Biltmore estate at Christmas and received a pleasant welcome from the staff at this beautiful new hotel. After checking in, we discovered our rental car would not start to get us to our ticketed tour of the Biltmore House. The emergency service of the car agency told us it would be a minimum of 4-6 hours before anyone could come help us and didn't want to be bothered with our problems at all. Unfortunately we didn't have that amount of time before we needed to be at the Biltmore for our designated tour time. Brittney, at the front desk, immediately jumped in with ideas to solve our problem, gave us much better options than the car rental people, and ended up calling a service to get us back to the airport for another rental car. At the same time another staffer worked to get the car started. The manager, Scott, also offered us water, advice, and a calm ear to ease our stress levels as time passed and nothing we tried worked, and we knew we would be missing the exact event we came to Asheville for. The staff all repeatedly checked on our progress, offered more suggestions as they thought of them, in between carrying out their regular duties, and, in general, were so helpful and compassionate that you would have thought they were your next door neighbors , not people you just met. Even the next day, after our dilemma was solved, the staff offered suggestions of where to go and what to see, so our trip wasn't a total loss. We have never received customer service like this at any other hotel ....what a wonderful group of people work here! In addition, the decor at the Element, complete with gorgeous Christmas decorations, is exceptional and the breakfast room is open, airy, and spacious. The outdoor courtyard has a fire pit, tables and chairs, and even barbecue grills! The roof top deck has a spectacular view of the city and mountains, and there are even bicycles you can use! Add in the superb staff and you have a quiet, exceptional place to stay in Asheville. Kudos to the manager, Scott, for creating an atmosphere where guests feel welcome and much more than just a number. Many thanks to Scott and his staff for all they did for us.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from Scott Kerchner, General Manager at Element Asheville Downtown
Responded 4 weeks ago
556donf, Thank you for taking the time to write such a detailed and thoughtful review! While I know there were some unfortunate circumstances outside the hotel, it was the pleasure of the entire team to assist however possible, and ensure everyone enjoyed their Asheville and Element experience. Your comments will certainly be shared with the entire team, and we certainly hope to see you again soon! Safe travels!
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PRICE RANGE
US$189 - US$361 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
100
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Frequently Asked Questions about Element Asheville Downtown
Which popular attractions are close to Element Asheville Downtown?
Nearby attractions include Asheville Gem Mine (1.0 km), Amazing Pubcycle (1.1 km), and Asheville Community Theatre (0.9 km).
What are some of the property amenities at Element Asheville Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Element Asheville Downtown?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Element Asheville Downtown?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Element Asheville Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Element Asheville Downtown?
Conveniently located restaurants include Jettie Rae's Oyster House, Cúrate, and Chestnut.
Are there opportunities to exercise at Element Asheville Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Element Asheville Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Element Asheville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Element Asheville Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.