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Sheraton Maui Resort & Spa

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Traveller (3545)
Room & Suite (958)
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Overview
  • Excellent44%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“the cliff”(310 reviews)
“black rock”(1,571 reviews)
“the mai tai bar”(61 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Maui Resort & Spa
Special Offer: 5th Night Free/Breakfast
Offers from Sheraton Maui Resort & Spa
Special Offer: 5th Night Free/Breakfast
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Reviews (4,630)
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4,357 results
Traveller rating
1,846
1,476
604
249
182
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1,846
1,476
604
249
182
Show reviews that mention
All reviewsthe cliffblack rockthe mai tai barwhalers villageour honeymoonocean frontresort feekaanapali beachbreakfast buffetan upgradestayed in buildingsea turtlespublic beachtwo double bedshula grillan ocean view roomper day
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1 - 5 of 4,357 reviews
Reviewed yesterday

I got a good deal on my room, but you know what they say – you get what you pay for! Our first room was completely outdated and noisy due to all of the renovations that were going on. After three nights, the front desk...More

Thank bigpimpinnyc
Hotel's Favourite
Reviewed 21 April 2018

We just returned from celebrating our 30th Wedding Anniversary at the Sheraton Maui Resort and Spa. As we have come to expect... it was awesome and we were treated as part of the Sheraton family. We've only been to this property 3 times. Once about...More

4  Thank WorkmanFamily
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 26 April 2018

Aloha WorkmanFamily, Thank you for taking the time to share such positive feedback. We are delighted to hear how much you have enjoyed all three of your stays with us, and that you feel you are part of our ohana. It's wonderful that you were...More

Reviewed 2 days ago

Hotel was beyond our expectations, beautiful setting, excellent accommodation, friendly staff. We stayed in an upgraded moana room, a little way from reception but superb views of the ocean. Staff were very attentive and nothing was too much trouble.

Thank Teresa C
Reviewed 3 days ago via mobile

Being a last minute trip. I guess I cannot complain about the cost of per night rate. You would think parking would be included right? No! Becoming like Las Vegas as they have a “resort charge” as well! Room: Clean Shower: Best water pressure ever...More

1  Thank HaYnGirl
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded yesterday

Aloha HaYnGirl, Mahalo for taking a moment to share your honest feedback. We are so sorry to hear about the lack of customer service you experienced and for the issue with your bill. We will be sure to follow up with our food and beverage...More

Reviewed 3 days ago via mobile

We loved our stay at the Sheraton Maui. You can’t beat the location at Black Rock. The rooms were recently renovated with beautiful amenities. The staff is wonderful and extremely helpful. We ate every morning at the breakfast buffet. The kids loved the waffle station...More

Thank nancyhle
View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$307 - US$708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#10 Luxury Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$307 - US$708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#10 Luxury Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3545)
Room & Suite (958)
Pool & Beach (747)
Dining (177)
Amenities (29)
Business Centre & Event Rooms (12)
Family and Play Areas (11)
Questions & Answers
Ask a question
whatdoyouwhat
23 May 2018|
AnswerShow all 6 answers
Response from Melissa T | Reviewed this property |
We were there last week and there were no effects.
1
Vote
Jamye A
22 April 2018|
AnswerShow all 5 answers
Response from DuDro | Reviewed this property |
What do you mean? Maui is a tropical island with wild life so birds will naturally be free roaming ...
0
Votes
GCooper1977
5 February 2018|
AnswerShow all 10 answers
Response from gotgoodskintx | Reviewed this property |
also, the Marriott is a great hotel too and the beach. Confirm the perks, dinner was the only 35% that's honored. The Marriott and SPG link your points. We are going to do that next vacation.
0
Votes
Room Tips
"If you are a couple ensure you ask for a room with a Queen or King Bed. We got two doubles???"
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"Ask for ocean view."
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"ocean view"
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"If you want quiet, book a room further away from the pool area (building 6)"
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