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All reviews maile wing lydgate park state park wailua bay resort fee open air lobby beach mats the cottages free breakfast public beach close to the airport hotel lobby hot tub front desk staff free mai tai ocean view mai tais
The hotel was in a great location but the hotel appeared to be understaffed. Also I was in the bathroom and was surprised by a roach running around that would not die. They came to spray raid and I had to call front desk again...More
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Response from JesseG1342, Front Office Manager at Hilton Garden Inn Kauai Wailua BayResponded 3 days ago
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and...More
We stayed at the Hilton Garden Inn for 4 nights, visiting the island for our son's wedding. I did a lot of research, and choose this property for reviews, location and amenities. So glad I did! Other than a hiccup at check-in (I didn't deduct...More
1 Thank roadgirl999
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded 19 August 2018
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Kauai Wailua Bay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make...More
This was our accommodations for our first night on Kauai. The room was clean and even though we didn’t book an ocean view we could see the ocean from our window. The front desk staff was very kind and welcoming. We had breakfast buffet in...More
Very high quality and standards. Great beds. Friendly service. All is extremely clean. Rooms well noise isolated. One of the best hotels we had in the state
One cons: Free cocktails served in plastic cup. With free bugs:)
Our trip to Kauai was almost ruined when we discovered our resort had no air conditioning, no bellmen, no restaurant or bar. We called Hilton Garden and they had 5 ocean front room left, and we took 4. Our rooms were large, clean and had...More
Our new Hilton Garden Inn Kauai at Wailua Bay has been completely renovated with 216 assorted guest rooms, suites and two-room cottages that feature ocean, mountain or garden views. This beautiful, beachfront …Morelocation on scenic Wailua Bay will take your breath away. Guests enjoy the two outdoor pools, whirlpool, modern fitness center, an onsite restaurant and bar. WiFi is complimentary in the guest rooms and throughout the grounds. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from hellokittyluver | Reviewed this property |
Hello...There are no safes in the room. The day we were going to Snuba we used the safe deposit boxes by the front desk area. It is the kind you pick 4 digits to open, like a regular hotel one. No problems at all.
They are still there, but no bother at all. However, on the other hand, there are many cats on the property, they are a bother. We stayed in a cabin & many times found going outside to sit on the lanai (groundfloor... More
They are still there, but no bother at all. However, on the other hand, there are many cats on the property, they are a bother. We stayed in a cabin & many times found going outside to sit on the lanai (groundfloor) unpleasant due to strong smell of cat urine !