Norwich East (Broadlands/A47) hotel

Norwich East (Broadlands/A47) hotel

Old Chapel Way Broadland Business Park, Thorpe St Andrew, Norwich NR7 0WG England
Hotel entrance from car park
Traveller (94)
Premier Inn bedroom
Room & Suite (17)
Norwich East (Broadlands/A47) hotel
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#1 of 1 hotels in Thorpe St Andrew
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
City, coast or country? Premier Inn Hotel Norwich (Broadlands Business Park) puts it all at your feet. With great nearby transport links, you'll be well placed to explore beautiful Norfolk or zip off to business and leisure destinations in Norwich. Escape the office and explore the walks and waterways of the Norfolk Broads. Catch the big game at Norwich City Football Club. Or wander around the streets of historic Norwich and visit the Cathedral. Then grab a bite in our tasty restaurant, and enjoy a great night's sleep in your extra-comfy bed.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Restaurant
Highchairs available
24-hour security
Non-smoking hotel
24-hour check-in
24-hour front desk
Parking
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
First aid kit
Room features
Blackout curtains
Desk
Housekeeping
Wardrobe / wardrobe
Clothes rack
Electric kettle
Flatscreen TV
Bath / shower
Private bathrooms
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English

Location

Old Chapel Way Broadland Business Park, Thorpe St Andrew, Norwich NR7 0WG England
4.5
4.5 of 5 bubbles1,363 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Norwich East (Broadlands/A47) hotel garners praise for its spotless rooms and inviting atmosphere, with many guests appreciating the comfortable amenities and the hotel's central location for city exploration. While the service usually receives commendations for its warmth and efficiency, some guests have encountered hiccups with meal services and check-ins. Room comfort is often lauded, though the absence of air conditioning and issues with room temperature regulation have been points of contention. Value-conscious travelers applaud the meal deals, but some express concerns over unexpected costs.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,363Review15Q+A100Room tips
Traveller rating
  • 742
  • 371
  • 147
  • 56
  • 47
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Sheila H wrote a review Dec 2023
Marlow, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
We love to stay in Premier Inn's and this is our favourite. The location is perfect for visiting many attractions and one can catch a bus from outside the Inn to go into the city of Norwich where there are so many things to do .
We just stayed for a few days this visit but the staff are always helpful especially Sherrie who is very friendly, professional and will book us into our preferred room if it is available. Nothing is too much trouble for Sherrie. We like to pay the extra money and get into our room early if we can - again Sherrie helps with this where possible.
Sherrie always remembers that I like to have an iron and ironing board in our room and also a heater ( unless we are having a heatwave ) - I feel the cold more than most !! The room was as always spotless with the choice of extra pillows - thank you to Niki and the Housekeeping team who really are exceptional and always so friendly and helpful if one meets them in the corridors. Niki is an excellent housekeeper.
It really is the little things that make our stays here so pleasurable and why we keep coming back.
We find it very useful to have the Brewers Fayre next door to the Premier Inn - with a walkway directly into the restaurant so that there is no need to go outside if you don't want / need to.
A great stay with fantastic staff.
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OllyLowestoft wrote a review Feb 2020
Lowestoft, United Kingdom
5.0 of 5 bubbles
We have stayed here many times, and this is just as comfortable and clean as ever. The Receptionist gave an excellent welcome, and Check-In was quick and straightforward. The room (34) on the first floor was clean and comfortable, and being a Friday night it was very quiet and peaceful. The room was one of the (fairly) recently refurbished rooms.

We ate in the adjoining Brewers Fayre (Broadland View), and - as this was before 6 p.m. - we chose the special Menu. This was excellent value and quality, and this will be reviewed separately.
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
victoriaallsop wrote a review Jun 2021
4.0 of 5 bubbles
Parking on site, check in easy, room clean and airy, but only 2 teabags for two people - seems a bit stingey for a ‘premier inn’, teabags are not Thant expensive when bought in bulk which I’m sure premier do.
We would have liked to have a cuppa in evening and morning without having to make a trip to reception to ask for more. Would have given full marks otherwise.
Read more
Review collected in partnership with this hotel
Date of stay: June 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluefox47 wrote a review Mar 2020
Leicestershire, United Kingdom
3.0 of 5 bubbles
We only stayed one night in February for a football match at Carrow Road about three miles away. It was typical of Premier Inn accommodation, clean, functional and cheaper than their hotels in Norwich city centre..
There was a large free car park, we had no trouble parking and having checked in on-line, were given our key card without any other formalities. There is a park and ride and also local bus stop nearby so you could use either for the city centre but only up to late afternoon.
We did not use the restaurant that evening, but did have a quick drink after the evening game, the bar closed at 11pm. We decided to use the Fieldfare Hungry Horse across the road for breakfast as it was half the price of the attached Brewers Fayre (eat all you can breakfast). It was quite adequate for our needs.
The hotel was good value although on this occasion I did not sleep well as l found the both of the pillows uncomfortable. I would give it a 3.5 rating if that was possible.
Read more
Date of stay: February 2020
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jennybaker117 wrote a review Aug 2021
3.0 of 5 bubbles
We stayed at this Premier Inn based on its location as we were visiting family in Norfolk and we also made the most of the sightseeing and activities avaliable nearby.
Our room was a family room for 3 people, which was ok, though there were only 2 cups and 2 glasses available for 3 of us
There was no air con in the room, we were aware of this as I had been notified by email, (we had actually brought our own fan with us to use) but there was a fan already there the room.
The bathroom decor was shabby and poorly finished. There was mould on the grout on a lot of the shower tiles. The toilet roll was in a unit on the wall next to the toilet but weirdly placed quite low on the wall (ok I suppose if you are 5 years old or are small) The extractor fan was loud and completely useless. The bathroom could do with a complete overhaul, update and refirb.
Breakfast was ok, not a huge amount of choice but it was adequate.
Didn't get a chance to try the evening menu as on our first day we arrived back at the hotel at 9.50 wanting a bite to eat as we had been out sightseeing (but then got caught in traffic and had to find a different way back as a road had been closed). We asked at the bar if we could get something to eat, the barman said he would have to ask the manager as the chef finished at 10pm, the manager then came over and said no, the latest time to order food was 9.45 ( even though we were staying there)
I asked him if there was somewhere else nearby that we could go to get some food or if he could recommend somewhere local on Just Eat so that we could get a delivery, again he wasn't very helpful.
We ended up driving to a petrol station to get a sandwich, which when you want proper food isn't great.
The other 2 nights we decided to eat elsewhere.
We stay in Premier Inn's quite a lot and this one is the worst one that we have stayed at.
Read more
Review collected in partnership with this hotel
Date of stay: August 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C wrote a review Aug 2021
4.0 of 5 bubbles
With the two companies being part of the same group it is difficult to know if this review should be about the hotel or the standalone restaurant as one package.

The hotel is fine, everything you expect from the Premier Inn brand, decent room size, helpful staff and good showers etc. We stay with them because we know what we will get and it's a price we can afford.

We were very disappointed with the attached restaurant where breakfast was served each morning and initially we had booked the first and last night's meals. My pet hates in restaurants are dirty cutlery and crockery and other people arriving after us but being served before. This restaurant had both so we cancelled the second evening meal.

It was a buffet style breakfast but several of the plates and bowls still had food debris but were out for next guest to use. Oftentimes restaurant staff are too willing to accept that just because something has been through a dishwasher, it must be clean. Just a quick glance at each plate before sending it back out would sole the issue.
Read more
Review collected in partnership with this hotel
Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
colinpNorwich wrote a review Aug 2020
Norwich, United Kingdom
4.0 of 5 bubbles
we had guests in our house and just needed somewhere cheap to sleep for one night. This hotel was perfect for us. There is a pub next door and a coffee shop across the road. Large free car park. Booking in was Covid compliant and the receptionist was helpful and friendly. The room was large, clean and although there was no air con there was a large floor fan. We slept well and check out just had a key drop box. The hotel was sold out the night we were there but we heard no noise from any other guests and left refreshed.
Read more
Date of stay: August 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jet792416 wrote a review Feb 2020
5.0 of 5 bubbles
Booked a room here as we were attending a party in Norwich. I wouldn't normally have booked a Premier Inn after a not so nice time at the Bideford one a few years ago but other members of our family had booked rooms already. Was a little bit worried but it couldn't have been more different from our last experience. Staff were very friendly and helpful in the hotel and the food in the restaurant was very good. Both hotel and restaurant was very clean and nothing was too much trouble. The only thing we feel could be improved is when hiring out a family room maybe the younger members of the family could be catered for in the rooms. Eldest child drank tea for which we only needed an extra cup but youngest won't drink hot drinks so we had to go to the restaurant just for his drink. A small carton of juice would have been very welcome on arrival
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greenerfingers wrote a review Dec 2021
North Berwick, United Kingdom
5.0 of 5 bubbles
We stayed for two nights. It is situated on the Broadlands Business Park and unlike many Premier Inns does not have its own restaurant but the Brewers Fayre is in the same building and accessible from the inside. We had a clean, well-sized room with heating & AC plus a fan. There was a sofa and desk, hair dryer, flat screen TV and plenty of sockets to charge devices. The bathroom has a shower and bath and have soap dispensers so none of those small plastic bottles. The staff were very friendly and helpful and there was good adherence to Covid requirements. The restaurant had Santa and things set up for children. The menu had vegetarian, vegan choices and the staff were very careful to ask about allergies when you entered. The only things which would have improved the room would have been a safe and a fridge. The free wifi was fine for most browsing.
Read more
Date of stay: December 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily Witham wrote a review Nov 2021
5.0 of 5 bubbles
I stayed here for one night Sunday, me and my partner wanted to take a nap in the evening but it seemed there were some people upstairs doing what sounded like circuit training. Loud thumping for almost an hour. We went downstairs and I explained to the receptionist what happened and she immediately apologised and upgraded me to another room on the top floor. The next day we decided we wanted to stay another night but I did not want to walk around with my baggage. The staff were very accommodating and let us check in hours earlier. All three rooms in 24 hours were of a very high standard and so were the staff at how they treat their customers. Will come again
Read more
Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Niki H
Norwich, United Kingdom
yes there is .
Sightseer741978 asked a question Nov 2019
Scunthorpe, United Kingdom
Is there a bus service from hotel to city centre
Answer from Cristian D
14 contributions1 helpful vote
I am not sure 100%, but I remember I have notice something like a bus station near roundabout, close to hotel.
Sightseer741978 asked a question Nov 2019
Scunthorpe, United Kingdom
Is there a bus service to city centre
Answer from Gwen F
6 contributions1 helpful vote
There is a park and ride service just a 10 min walk or 2 min drive away. It's called the Postwick park and ride.
Sarah C asked a question Mar 2018
London, United Kingdom3 contributions1 helpful vote
Do you have wheelchair accessible rooms with accessible bathroom? Thanks
Answer from DEBBIE
Norwich, United Kingdom
hi we do have wheelchair access rooms but not with wet rooms. Low bath and shower with plenty of hand rails.
Lizajt asked a question Mar 2018
Rainham, United Kingdom43 contributions11 helpful votes
How far are you from the Norfolk show ground please ?
Answer from SimonH
Weston super Mare, United Kingdom114 contributions46 helpful votes
Previous answer correct. About 13 or 14 miles via A47 bypass
Sam G wrote a tip May 2024
145 contributions54 helpful votes
2.0 of 5 bubbles
"parking gets very busy but there appears to be good CCTV. Don't forget to add your VRM to the check in screen to ensure no fine"
Read full review
Julian D wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Good parking. Sainsbury’s and Lidl close by."
Read full review
Louise wrote a tip Apr 2024
6 contributions
5.0 of 5 bubbles
"Put registration number into the machine by reception. "
Read full review
JOHN BETTLES wrote a tip Apr 2024
Mablethorpe, United Kingdom31 contributions
2.0 of 5 bubbles
"Avoid if you want a relaxing time "
Read full review
Sebastia F wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Speak with friendly staff to sort put everything "
Read full review
Not the right property for you?
There are more places to choose from in the Thorpe St Andrew area.
PRICE RANGE
HK$453 - HK$1,296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn norwich central south hotel norwich
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwichThorpe St Andrew
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NORWICH EAST (BROADLANDS/A47) HOTEL - Updated 2024

Frequently Asked Questions about Norwich East (Broadlands/A47) hotel
Which popular attractions are close to Norwich East (Broadlands/A47) hotel?
Nearby attractions include Clued Up! Escape Rooms (4.8 km), Cryptic Escape (5.1 km), and Escape Hunt Norwich (5.2 km).
What are some of the property amenities at Norwich East (Broadlands/A47) hotel?
Some of the more popular amenities offered include an on-site restaurant, free parking, and internet access.
Which room amenities are available at Norwich East (Broadlands/A47) hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Norwich East (Broadlands/A47) hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Norwich East (Broadlands/A47) hotel?
Yes, free parking is available to guests.
What are some restaurants close to Norwich East (Broadlands/A47) hotel?
Conveniently located restaurants include Namaste Village Norwich, River Green Restaurant, and Cafe Gelato.
Are there any historical sites close to Norwich East (Broadlands/A47) hotel?
Many travellers enjoy visiting Cryptic Escape (5.1 km), History Mystery (5.2 km), and Museum of Norwich at the Bridewell (5.3 km).
Is Norwich East (Broadlands/A47) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All Thorpe St Andrew HotelsThorpe St Andrew Hotel DealsHotels near Norwich East (Broadlands/A47) hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire