Skamania Lodge
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About
Finding an ideal luxury resort in Stevenson does not have to be difficult. Welcome to Skamania Lodge, a nice option for travellers like you.
While staying at Skamania Lodge, visitors can check out Cape Horn Lookout (1.4 mi), which is a popular Stevenson attraction.
The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Skamania Lodge features 24 hour front desk, a concierge, and shops. In addition, as a valued Skamania Lodge guest, you can enjoy a pool and a lounge that are available on-site. Guests arriving by vehicle have access to free parking.
Travellers looking to enjoy some fish and chips can head to Big River Grill, The Cascade Dining Room, or Red Bluff Tap House. Otherwise, you may want to check out a Mediterranean restaurant such as River Rock.
Skamania Lodge looks forward to welcoming you on your visit to Stevenson.
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Stepping into our room, however, was a disappointment. At best, it appeared the room had not been completely cleaned at best and forgotten at worst. We immediately called the front desk to request a manager come see if it was Skamania standard and were told we would get a call back "right away." Adter about 10 minutes, we returned to the front desk and were told a supervisor was looking for a new room for us. Seemed odd he ir she would need to physically do this but maybe he or she was checking cleanliness of a different room for us. We were told to bring our stuff back to the lobby and they'd get a new room for us right away. We did and 15 minutes later we overheard the guy we were working with was headed to lunch. We asked for an update before he left and it was if he just remembered we were there, then someone we'd never seen said our keys were waiting for us. Back to our new room which appeared much cleaner.
For us, it isn't the issue that defines an experience but how it is resolved. The pricey rates for this property are clearly based on location and views alone. In my mind, when a hotel is that expensive, it should be maintained and cleaned commensurately with the price tag. In this case, the reaction of the staff seemed as if it's an ongoing issue.
Honestly, even with the immense beauty of this lovely property, I'm not sure we'll be back to stay.
The food is delicious and the kitchen offers GF and vegan options as well as locally caught steelhead. The drinks are mixed well and have fun Pac NW themes. Siping them by the fire helps to melt the troubles away. Meals can be picked up or delivered to your room and were always hot and ready to eat. They provide plastic utensils and condiment packages for each meal which is unfortunate, however, I'm not sure if silverware and actual plates are not provided due to COVID regulations for hospitality or for efficiency. If it's the latter, I hope they will adjust this for the betterment of the planet!
Meal can be enjoyed in your room or under the outdoor pavilion. There are enclosed gas powered fireplaces as well as gas powered fire pits, with ample seating and tables to enjoy the river views or to let the kids run around.
Amenities are easily accessible (robes, microwave, toiletries, etc.) and accommodations are made to comply with safety protocol. The robes were thick and comfy, the showers felt like they never ran out of hot water and the room was warmed with both a HVAC system and gas powered fireplaces. The room we stayed in offered a 'living space' complete with couch, tv and coffee table. There was a seperate table with two chairs for dining next to the floor to ceiling windows. It was extremely cozy and you are able to watch the clouds go by or the rain fall over the expanse of the 'backyard' of the lodge.
We ordered some gift shop packages with Pendleton socks, drinking chocolate, blueberry shortbread cookies and commemorative mug with an etched picture of the lodge. It was a splurge on our part but I have to say that I am in love with the socks.
The great room is massive and was cleaned regularly, had plenty of seating, and more of those signature views. Each elevator stop has instructions for traveling with your party only and a hand sanitizer dispenser to comply with COVID regulations. The fireplace offers a great place to sit fireside, in a rocking chair and sip on a warm beverage while enjoying some masked company.
Highly recommended.
That night, while sitting in front of the fire pits, it inexplicably turned off at 9pm. I went to the front desk and they said that there was nothing they could do to turn it back on but we were welcome to still sit around the cold, dark pit. No thanks. So I asked if there were games we could borrow - no games due to Covid. So no bar, no fire pit, no games. We just went to the room and watched tv where for the reasonable price of just $7 we could enjoy a bottle of water. Ripoff.
Such a bummer for the several hundreds of dollars we dropped at the hotel and overpriced restaurant with $15 cocktails. Will absolutely NOT recommend this hotel to anyone and I will be leaving reviews on travel sites warning others to stay away.
I would also recommend you bring ear plugs. The nearby trains were loud at all hours. My kids had trouble falling asleep and their honking woke us all up at 5:45 am. Not ideal on vacation.
The service is friendly and helpful.
The food is great. The feel is not so over the top that it makes you feel uncomfortable. The selection from restaurants and grills is enough to make everyone in the family happy. We bring our children ranging from 7 to 16 year old and each get what they all want.
The rooms are just right. (Opt to go green and get $10 bucks off if you reuse the towels.) They are clean and comfortable. If you can, get a room that overlooks the Columbia River.
All in all, great place. The staff is top notch, from the instant you drive up and the front door service people to the check-in, the entire staff is just friendly...all I can say. Great customer service.
Do yourself a favor and stay here. We wanted a fun family getaway to bring in the new year and this was a perfect way to do it.
The food at the dining room was overpriced and below average, my husband and I felt very sick to our stomachs eating one of the appetizers, which put a damper on our evening.
At the spa, which was crowded between the family pool and public hallways (you literally walked in public hallways in your robe in between rooms), we had very average to below average massages. We were given scratchy robes and I got sandals larger than my husband's feet and had to shuffle around in between locations. There were no spa-customer specific couples hot tubs to enjoy, only the public pool one; no relaxing spa waiting rooms or extra benefits. For the price of the massages there, I expected a similar experience to other hotel spas that were much nicer, offered tea and coffee and a nice fireplace to sit by, or something. There was none of that. In fact, there wasn't even a place to get yourself a glass of water. It was much more like a simple day spa with resort spa prices. To add to all the lack of comfort and resort feeling at the spa, the woman who checked us out at the spa had extremely dirty nails -- one last reason to not feel they cared much about the spa experience.
Overall, I would recommend this resort for the lodging, trails, and relaxing but in would only do so without eating there or going to the spa. I hope the resort improves these experiences to match their nice lodging.
Room - EXTRMEMLY run down, not updated whatsoever. For an upgraded, more expensive river view room don’t expect jacuzzi tubs, stocked with robes, or updated tv selections. Our fireplace had a draft the entire time so it was loud and didn’t stay on for long periods of times (30 min). The bathroom doesn’t even have a fan so every time you shower expect to be in a steam room right after. Lastly, the room wasn't even clean. There was a sticky, weird substance on the table, food underneath the couch. Likely wasn’t even vacuumed.
Restaurant/Bar - servers highly inattentive. Had to ask our server for our own water 10 minutes into sitting down (everyone else around us had waters and were being helped). We had dinner reservations one night at 8:00pm. Wasn’t even seated until 8:30 because we were mistaken for another couple that was said to be on a honeymoon. (We were not that couple). Asked for medium rare prime rib .. the outside wasn’t even seared. It literally looked like a pink, rare slab of meat thrown on the plate.
Resort - cant get coffee anywhere besides the restaurant and they have off brand instant coffee in the rooms. Don’t expect a good cup of coffee while you stay.
You are charged $29 a night for an amenity fee.. but for what amenities? The pool and hot tub? Because the room certainly didn’t have any.
If you are going to call yourselves a resort and charge guests $650 a night, $750 after all the fees you charge, then you should really think about updating your rooms, stock your rooms, clean your rooms, and hire staff that are friendly and attentive.
I’ve had a much better experience at Best Western for $150 a night, where I can find a jacuzzi tub, robes stocked in my closet, a clean room, and god, even fresh cookies in the lobby. There wasn’t even a place to get a midnight snack so if you are craving a bag of chips or a coke at 10pm, you’ll have to wait the next day cus gift shop closes at 8pm and you’ll have to drive to the chevron 8 minutes down the road.
We are unsure if the reason we were treated so poorly is because we look young as we were the only couple around that were in their 20s. But if that played a role, please ensure your staff treats all your guests as equal. I am saying this because everyone around us were always being helped and we were not.
Won’t be back, sadly.
"Plan your meals in advance, find someplace to eat other than the hotel restaurants unless you are OK with very poor service and mediocre foo"Read full review
"I would give this negative stars to quiet and relaxed. It was very stressful managing train sounds every hour all day and all night"Read full review
"Avoid a room toward the end where they host weddings. We went to bed to the loud thumping of music from the DJ outside below our room. "Read full review
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