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All reviews hi express open hours pool and hot tub cinnamon rolls front desk staff the breakfast area lots of restaurants the blue ridge parkway biscuits and gravy skyline drive beds were comfortable yogurt smoking room continental breakfast great room hie interstate
Melissa at the front desk is awesome. Half of our town and nearby towns are out of power. She was so nice, kept her cool with the long line.
Our room is perfect.
Bathroom is awesome!
#Grateful #WarmandDry #PowerOutage
I stayed here overnight on a business trip. This hotel is conveniently located near restaurants and retail stores. It is 5 minutes from interstate 64.They have a pool, sauna, and a Jacuzzi that stays open 24 hrs. The pool was clean and the Jacuzzi was...More
The hotel needs to be shut down and remodeled. Our room was very large, but there were a lot of maintenance issues. The room was damp and musky smelling, cracked tiles in the bathroom, shower door was rusted and rotting, shower curtain rod installed incorrectly...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340Responded 3 weeks ago
We put a lot on effort and time to make sure that we only offer brilliant basics, from friendly and efficient service to amenities that always work. I'm very sorry that we missed the mark on both. I understand your frustration on the...More
We were greeted warmly by the front desk staff. As we walked past other staff members not as friendly. Some couldn't or wouldn't make eye contact with us. We were on the third floor and the hallway had a strong odor mostly cigarettes, our room...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340Responded 4 weeks ago
Thank you for your review, highlighting not only the bad but also the good points of your stay. I am sorry that the breakfast and your interaction with some of the staff fell short of your expectations. I have also taken note of...More
Nice welcome as soon as we arrived and receptionist very helpful. Room was of a good size, clean and with all the facilities you could need. With an indoor pool, gym etc this is a great property located minutes from the highway and within an...More