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Holiday Inn Express Waynesboro - Rt. 340

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Traveller (71)
Room & Suite (64)
Pool & Beach (7)

About

Location
Cleanliness
Service
Value
Award winning hotel. Hot breakfast is included. Indoor pool, hot tub and sauna are open 24 hours. Come stay with us and you will understand what hospitality in the valley really is!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
25Restaurantswithin 1 km
1Attractionwithin 1 km
352Reviews
121Photos
1Q+A
58Room tips
Traveller rating
  • 164
  • 104
  • 46
  • 25
  • 13
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  • English
Popular mentions
Melissa at the front desk is awesome. Half of our town and nearby towns are out of power. She was so nice, kept her cool with the long line. Our room is perfect. Bathroom is awesome! #Grateful #WarmandDry #PowerOutage
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The hotel needs to be shut down and remodeled. Our room was very large, but there were a lot of maintenance issues. The room was damp and musky smelling, cracked tiles in the bathroom, shower door was rusted and rotting, shower curtain rod installed incorrectly and the carpet
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340
Responded 24 Oct 2018
Hello cnick66, We put a lot on effort and time to make sure that we only offer brilliant basics, from friendly and efficient service to amenities that always work. I'm very sorry that we missed the mark on both. I understand your frustration on the maintenance and service issues that you experienced during your stay with us. This is not the usual here, nor our shining moment. I shared your concerns with our General Manager and Housekeeping Supervisor, and I sent you a private message to talk to you about the issues more. I look forward to hearing back from you. Thanks for choosing us for your trip in Waynesboro and sharing our areas of improvement. We value your feedback and would love the chance to make it up to you. Safe travels, Gian M Case Manager IHGService
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We were greeted warmly by the front desk staff. As we walked past other staff members not as friendly. Some couldn't or wouldn't make eye contact with us. We were on the third floor and the hallway had a strong odor mostly cigarettes, our room was fine and clean. I would
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340
Responded 17 Oct 2018
Hi JAMTU, Thank you for your review, highlighting not only the bad but also the good points of your stay. I am sorry that the breakfast and your interaction with some of the staff fell short of your expectations. I have also taken note of your comment about the hallways and I apologize for any discomfort this caused you. Your feedback are most welcome and will be forwarded to our management to ensured this doesn't happen again. Many thanks for staying with us. We look forward to providing you a better experience on your next visit. Sincerely, Connie D Case Manager IHGService
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Nice welcome as soon as we arrived and receptionist very helpful. Room was of a good size, clean and with all the facilities you could need. With an indoor pool, gym etc this is a great property located minutes from the highway and within an easy walk of restaurants.
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This is an older property that's in dire need of remodeling or, at the very least, a deep clean. In particular, the carpet in the common areas needs to be replaced, and the pool and hot tub need resurfacing and repair. On the positive side of things, our room was quiet and the
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340
Responded 24 Sep 2018
Hello Tammy H, Thank you for your feedback regarding your stay at Holiday Inn Express Waynesboro-Route 340, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment aout the bed, quieness and staff service I'm sorry we fell below your expectation regarding cleanliness and the property being dated. We will look into these concerns. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
jacuzzi tub film from jets
Large spread out room with poor lighting
Room2
Room1
Coffee!
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"stay off of the first floor"
"They offer smoking rooms"
"Reception is on 2nd floor so that and floor below have easy access to the parking areas."
"All the rooms are big and roomy."
"I would suggest sleeping on the upper level"
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PRICE RANGE
US$98 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express waynesboro - rt. 340 hotel waynesboroholiday inn waynesborowaynesboro holiday inn
LOCATION
United StatesVirginiaWaynesboro
NUMBER OF ROOMS
80
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