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I spend some day at this hotel for business. First when I reached the reception there was a weird convention of people with costumes including some police around the lobby, which doesn't feel safe and the reception team was more focus on them that regular...More
Heated indoor pool with glass ceiling was so fantastic. The club lounge is in the top floor with panoramic view of Northern Virginia and very stunning sunset view. Club lounge was open in 24 hours to supply fruit, coffee, soft drinks and cakes but did...More
Response from Kelly S, other at Sheraton Tysons HotelResponded 5 February 2018
Thank you for being our guest and your loyalty to Starwood Hotels, now part of Marriott. I am pleased to hear you enjoyed your stay with us. We strive to ensure each of our guests leaves here with a positive lasting impression. I...More
I got to the hotel around 2:30, there were 2 agents working at the pods. One was working with 2 flight attendants at the gold/platinum desk and the other was on the phone, after about 15 minutes of waiting another agent came from the “back”....More
Response from Stephen B, Front Office Manager at Sheraton Tysons HotelResponded 2 weeks ago
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority, I'm sorry you were checked into a room that smelled of cigarette smoke. Our rooms are thoroughly inspected before we are able to put new guest in them, unfortunately...More
We stayed 4 nights at this hotel for a group function. The hotel is just ordinary nothing special. The staff are less than friendly or helpful. The dining room is the place that really needs a lot of attention. It is only open at night...More
Thank Linda K
Response from Stephen B, Front Office Manager at Sheraton Tysons HotelResponded 3 weeks ago
Your comments regarding the service you received at our restaurant are very important to us. We want customers to enjoy dinning at Crossroads, so your report of a lackluster experience is a serious concern for us. First, let us express our deepest apologies. You deserve...More
Stayed with kids class trip and then an extra night by ourselves. The tower rooms were much nicer than the older part. Half hour ride into DC in non- rush hour. Good area and hotel was nice. Don’t pay extra for club level.
Hello! So sorry for the delay in reply here. We cannot put four separate beds in one guest room, as the floor space is not adequate for safety and security reasons. The room would have to be larger and pass our local and... More
Hello! So sorry for the delay in reply here. We cannot put four separate beds in one guest room, as the floor space is not adequate for safety and security reasons. The room would have to be larger and pass our local and county zoning laws.
However, our rooms allow occupancy of four persons max, but that is utilizing two double beds.
I hope this helps! Please contact us directly if additional questions!