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Comfort Inn

Traveller (9)
Room & Suite (61)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
333Reviews
89Photos
0Q+A
60Room tips
Traveller rating
  • 123
  • 105
  • 55
  • 32
  • 18
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Staff was wonderful, so friendly and welcoming! Room was very nice, super clean, well maintained, plenty of nice fresh, soft towels. $10.00 pet fee for my Greyhound who is so quiet & gentle but many times gets judged based on his size. Great stay! Terrific hotel!!
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Response from Sarah H, Guest Relations Manager at Comfort Inn
Responded yesterday
Thank you for your kind review. We enjoyed having you and your dog as guests and are delighted you enjoyed your stay. Our staff takes pride in providing exceptional service and superior accommodations for all of our guests. We hope we have won your loyalty and look forward to welcoming you back in the future.
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I'm a frequent frugal traveler always accompanied by Mike, now a gentle old soul of a Chocolate Lab. Recently having been treated terribly by the cheaper chains -- Super 8 comes immediately to mind -- and so I've been experimenting with paying a little more attempting to have a
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Response from Sarah H, Guest Relations Manager at Comfort Inn
Responded 2 weeks ago
Thank you for choosing our hotel and taking the time to leave such a thorough review of your experience. We are glad to know you found our staff friendly and your accommodations comfortable. We know how important value for money spent is in today's economy. We are disappointed that you did not feel the money spent at our property was matched by the service, amenities and inclusions that we offer as part of your stay with us. Thank you very much for providing your feedback as we a constantly striving to ensure all guests feel every dollar spent at our location was worthwhile.
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I spent most of the summer working out of town. I stayed at this Comfort Inn. Hands down the best experience. The staff is hard to beat. All of them knew me by name. Even the staff you don't see is fantastic. This is my place of choice any time I'm needed at our valley
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Response from Sarah H, Guest Relations Manager at Comfort Inn
Responded 4 weeks ago
We truly appreciate your kind words. Thank you for your loyalty. It is our pleasure to continue to provide you with a home away from home when you are traveling. Our staff works hard to ensure all of our guests are taken care of and that shows in your review. We are glad our location near the interstate and gas stations, stores and restaurants is convenient for you. Again, we thank you for your loyalty and hope to welcome you back soon.
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We have a 1-1/2 old Scottie and since we have started traveling with her we have learned that finding a “pet friendly “ motel is sometimes not the easiest thing to do but we have in Staunton VA. The COMORT INN on Richmond Road truly made us feel welcome! On the people side great
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Response from Sarah H, Guest Relations Manager at Comfort Inn
Responded 5 Feb 2019
Thank you for being our guest and taking the time to share your experience at our hotel. We understand how important it is to be able to find quality lodging when traveling with pets and take pride in being a pet-friendly hotel. We are delighted you and your dog felt welcome. We appreciate your comments regarding our clean and spacious guest rooms and complimentary hot breakfast. We hope you will stay with us again the next time your travels bring you to the Staunton area.
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I called to see if the hotel had a room for the truck drivers that go there and she rudely told me they had to call theirselves. He had tried to call and couldnt get through for over an hour. She said i needed to mind my business and let them handle it. I was just trying to
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Response from Sarah H, Guest Relations Manager at Comfort Inn
Responded 10 Jan 2019
Thank you for your feedback regarding your reservation experience. We pride ourselves on having a friendly and helpful staff. We are disappointed to hear that this was not your experience. We have taken your comments to heart and redoubled our efforts to make sure each guest feels valued. We hope to exceed your expectations should you call us again for reservations.
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"All about the same. I prefer closer to the elevator."
"See if you can get a suite. Large & comfortable with lots of amenities."
"Be sure that your keys work."
"very convenient"
"Quiet all throughout the property"
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12345612
PRICE RANGE
US$89 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel stauntoncomfort inn stauntonstaunton comfort inn
LOCATION
United StatesVirginiaStaunton
NUMBER OF ROOMS
96
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