Charter House
14 St. Thomas' Square, Newport PO30 1SL England
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Avg. HK$831 /night, 3/19 - 3/20
HK$839
per night
HK$824
per night
HK$808
per night
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About
#2 of 3 guest houses in Newport
Location
Rooms
Value
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Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English
Property amenities
Free High Speed Internet (WiFi)
Internet
Complimentary Instant Coffee
Complimentary tea
Room features
Clothes rack
Iron
Bath / shower
Location
14 St. Thomas' Square, Newport PO30 1SL England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
144 Attractions
within 10 kilometers
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Detailed Reviews
Our stay didn't start perfectly as the keys were missing from the KeyGuard outside... However using the contact number, Sophie was very helpful in organising someone to come and let us in. The room was comfortable but a little stuffy and airless in the hot weather as the windows only open a crack. However, the air-con helped lessen this problem. Sadly, shop alarms, local rowdies and incredibly noisy gulls kept us awake on both nights. The bed was comfortable but the synthetic pillows were rather lumpy. We could have done with more milk and tea sachets and some coffee pods for the Nespresso machine. The toiletries in the bathroom were good but we struggled to drain the bath after showering. Breakfast was simple but okay, and it would have been much improved with better than dull, white sliced bread. A few parking spaces are available just round the corner, but there were no spaces left for us, so we parked on the street. Overall not a bad stay in a quirky but rather run-down venue.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an uncomfortable stay here. We came in from an international flight on Christmas Eve to a note on the door saying we should have received a text with checkin info - no text and we couldn’t call on our phone. Talk about a panic moment. Luckily the door had been left unlocked and we went inside to ask at the restaurant, where we found the owner who was nice and helpful. Disappointed with the room. It was large but there were no chairs to sit in, it was poorly lit, it was stuffy and we couldn’t open the windows or get the A/C working, and the shower head was so low that my 6 ft husband and son had to sit in the tub to take a shower. Pillows were lumpy and uncomfortable. Not fun when you’re already jet lagged. Would recommend 2 fans instead of 1, soap for the bathroom sink, a full length mirror, some chairs to sit in to watch tv or relax without having to lay in bed, and having someone to talk to for things we needed, like housekeeping, towels, asking about the A/C unit, etc. There was a phone number to call but it said it was for emergencies. We never saw anyone after the first night of being there. I get it was the holidays, but if you can’t attend to your guests during the holidays, you shouldn’t have any guests. No breakfast was provided on Christmas or Boxing Day, and nothing was open, so we just didn’t eat breakfast for those two days. But we still paid for it. How about leaving some cereal or bread or something? We were there visiting elderly family who were unable to provide food for us, so we were really relying on breakfast being provided by the hotel. There were drunks yelling and screaming outside. The beautiful church bells were pealing on Christmas Eve but were being mocked by these drunkards. Not a very nice family atmosphere. But not the hotel’s fault there. And we loved the beautiful church and the midnight service. We give it 2 stars for at least seeing the owner the first night and thank goodness their restaurant was open that night or we wouldn’t have been able to eat until 1:00 the next day. It was pretty good, too. I guess we were expecting more of a hotel than a bedsit. It should be clearer on their website that it is unattended for the most part. Not what we were looking for or expecting, and it was kind of depressing for Christmas. FYI we are not strangers to the IOW and we know it is quiet in the winter; but we didn’t expect to be completely ignored at our hotel.
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room I stayed in for a week was cozy and decorated in a colorful, quirky style that I really liked. It was clean, the bed was really comfortable, and the room and bathroom were both spacious. There was plenty of cupboard space for my things and an A/C unit that came in really handy, since I'm from a much colder place and not really used to the island weather.
Breakfast was excellent, especially the pancakes, and the chef was very friendly. I keep my hotel rooms clean, so I only wanted housekeeping on one day to stock up on toilet paper and empty the trash etc., and service was great. Everyone on staff that I spoke to was very nice.
The location was great for me as I was on a work trip, it was close to where I needed to go as well as close to the bus station to get to everything else I wanted to see on the island. Great dinner options were also practically everywhere nearby, a shop for all the basics was a two minute walk away, and the church right there on the square is definitely worth a visit. Some reviewers mentioned noise on the square at night, but I didn't find this to be a problem even though there were people spending time outside especially on Friday night, the noise didn't carry all that much.
The only thing I would have wanted in the room is a small fridge of some kind to have some cold drinks on hand, but it's not like my trip was ruined due to a lack of that as the shop was so close.
If you want to stay in a 5 star hotel with someone at your beck and call at all times this is not the place for you, but if you want a clean, hassle-free, nicely located place to sleep in on your island visit, I really do recommend this place. I have nothing bad to say about my stay and will not hesitate to book a room again if I visit the island.
Breakfast was excellent, especially the pancakes, and the chef was very friendly. I keep my hotel rooms clean, so I only wanted housekeeping on one day to stock up on toilet paper and empty the trash etc., and service was great. Everyone on staff that I spoke to was very nice.
The location was great for me as I was on a work trip, it was close to where I needed to go as well as close to the bus station to get to everything else I wanted to see on the island. Great dinner options were also practically everywhere nearby, a shop for all the basics was a two minute walk away, and the church right there on the square is definitely worth a visit. Some reviewers mentioned noise on the square at night, but I didn't find this to be a problem even though there were people spending time outside especially on Friday night, the noise didn't carry all that much.
The only thing I would have wanted in the room is a small fridge of some kind to have some cold drinks on hand, but it's not like my trip was ruined due to a lack of that as the shop was so close.
If you want to stay in a 5 star hotel with someone at your beck and call at all times this is not the place for you, but if you want a clean, hassle-free, nicely located place to sleep in on your island visit, I really do recommend this place. I have nothing bad to say about my stay and will not hesitate to book a room again if I visit the island.
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Date of stay: May 2024Trip type: Travelled solo
Value
Rooms
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Room Tip:Â Get the pancakes for breakfast and try the pizza next door and you're all set for food that day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were due to stay in this place at the end of Oct. We were going to celebrate a 90th birthday. Unfortunately the lady passed before the booked date.
I tried calling the hotel, for days, no answer.
I emailed, no reply.
Seems to me that once they have their money that's it, they don't want to know.
I have read since that other people have had the same experience.
Make sure your booking won't be compromised or you will have the same problem.
Personally I think they have written their own good reviews!!!
I tried calling the hotel, for days, no answer.
I emailed, no reply.
Seems to me that once they have their money that's it, they don't want to know.
I have read since that other people have had the same experience.
Make sure your booking won't be compromised or you will have the same problem.
Personally I think they have written their own good reviews!!!
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plug in bath doesn’t fit, toilet doesn’t flush properly light comes on in the middle of the night on its own.
Noise from outside at night is atrocious!
Bed not very comfortable.
Book in with no one there.
Several requests for invoice nothing !
Chuffing awful !
Noise from outside at night is atrocious!
Bed not very comfortable.
Book in with no one there.
Several requests for invoice nothing !
Chuffing awful !
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Date of stay: June 2024Trip type: Travelled on business
Room Tip: Yes don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked up online although I had to cancel due to a family emergency. I have phoned numerous times, probably double figures and email numerous times. I left so many voicemails and no one responds either by phone or email!! What a way to run a business!!
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Â The phones are never manned and emails are never responded to (double figures!!)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Probably the best value stay in years. Centrally located in the centre of town, so don’t expect tranquility but nothing to disturb your sleep except seagulls. Really pub opposite. Hotel was clean and comfortable and the staff were very friendly with a wealth of local knowledge. Fabulous breakfast with plenty of choice.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip: They have limited parking available 75 metres down the road if you don’t want to use public parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We loved the room, it was the family room and massive and had air con, it had loads of space and was very quirky and different with the theme wall and very high ceiling, the beds were also very soft large and comfy and the bath was massive.The breakfast was superb and very good value for money and loads of choice and had a vegetarian full english option.
We loved it and will definitely stay again
We loved it and will definitely stay again
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"They have limited parking available 75 metres down the road if you don’t want to use public parking."Read full review
"Get the pancakes for breakfast and try the pizza next door and you're all set for food that day."Read full review
PRICE RANGE
HK$932 - HK$995 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandIsle of WightNewport
NUMBER OF ROOMS
5
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Charter House
Which popular attractions are close to Charter House?
Nearby attractions include Carisbrooke Castle (0.5 km), Carisbrooke Priory (0.7 km), and The Isle of Wight Deer Farm (0.7 km).
What are some of the property amenities at Charter House?
Some of the more popular amenities offered include free wifi, complimentary tea, and free instant coffee.
What food & drink options are available at Charter House?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Charter House?
Conveniently located restaurants include Valentino's, The Eight Bells, and Angel Bar And Grill.
Are there any historical sites close to Charter House?
Many travellers enjoy visiting Godshill Church (7.6 km), Osborne House (6.9 km), and Osborne House (7.1 km).