We just returned from an 8-day all-inclusive stay at Best Cambrils - The Holiday was booked through LoveHolidays. Check-In: We arrived around 9.30 PM and were greeted by the lovely Lidia at the reception - an absolute star, nothing too much trouble, very polite, and spoke great English. She rushed through our check and stored our bags so we could make the evening meal that finishes at 10 PM which we were very grateful for after a day of traveling. Food: Breakfast: Both a (Spanish) full English and continental breakfast was available and was the same every day give or take - a great start to the day with no complaints. Dinner: The food was very good, cooked to a high standard, and extremely flavourful. Over the 8 days, there were 2 days of heavy seafood which was not for us, but the other days was a large variety of food and something for everyone. They cook fresh pizza every day and can build your own burger which is cooked in front of you if you want the most basic meal. There were Chinese-inspired days as well as some Mexican days and the staff also ate from the buffet at the end of the dinner which is also a good sign! Snacks: Snacks are served from the PoolSide bar in between dining sessions and we enjoyed the ham and cheese toasted sandwiches most days but you can order chips, tortilla chips, olives, and a range of other snacking bits! There is also a help-yourself soft drinks machine, sangria and Estrella Taps, and a cocktail machine which was extremely useful for avoiding queues. Entertainment: I have to say the entertainment was thoroughly disappointing - there was a large timetable in the reception of activities and times for different events but beyond a 15-minute aqua aerobics session on the first day, we did not see any other daytime entertainment - maybe due to it being October? But if that is the case the timetable should really be removed and stated when booking. Evening entertainment was very basic (A single game of bingo, Man vs. woman competitions, etc.), the predominant language for the entertainment was Spanish - with an English translation rushed shortly after which was made worse by the echo from the PA system. As the majority of visitors did appear to be Spanish OAPs it was understandable but also left us feeling a bit out of place or struggling to understand what we were supposed to be doing. Overall, I would not recommend taking Children if you are looking to stay in the hotel in the evening. Rooms: We stayed in a Pool View room and the room was right above the evening bar so we experienced loud and bassy thuds until Midnight every night from the music in the bar - not that it bothered us too much. If this bothers you, I recommend requesting a room (I believe) below room number 140 or requesting you be above the restaurant which should save you from this. Our room was extremely clean, with the cleaners coming in and making the beds, providing fresh towels and linen daily, and plenty of amenities such as Shower Gels and shampoos, combs, shower caps, etc. The Pillows were bouncy and not to my taste and the bed was harder than I would have liked but by the end of the week, it was just another normal night's sleep. Pool & Poolside: The pool was very nice, it was clean and did just the job of cooling down from the burning sun! We rented the Cabana / Beach Beds almost daily for a cost of 15 euros for the day, something we thought was excellent value given the comfort of the beds compared to your average sunbed - there was no shortage of sunbeds if you did not wish to pay for the cabanas. The hotel does operate a rather strict Rule Board for the pool that includes the following rules: * No Diving * No Swimming Underwater * No Inflatables * No Balls The rules are enforced by a rather strict Lifeguard who spends the majority of his time on his phone - and whistles you like a dog to point at the rule board if you are caught breaking the rules. So don't expect to have any fun in the pool and to be just stood there or doing lengths - again, not ideal for children. I can understand the need for the rules if the hotel is busy as the pool would likely be too small for a fully packed hotel, but as this was the start of the quiet season and predominantly adults, adjustments should be made so that people can enjoy the pool, rather than it sitting empty for the majority of the day. Tourism and trips: We rented bikes from the Hotel which was extremely good value (10 Euro for 4 hours I think it was) and we cycled into Cambrils (10 - 30 minutes depending on speed) to take a look around. There is a cycle path the whole length of the coast which is very good as you avoid any road traffic and is perfectly safe for children to cycle too. I would recommend Cambrils if you are an older couple as it definitely has more of a classic feel to it with not much to do for a family or young couples beyond a few boat tours. If you cycle the opposite way, you will reach Salou which has more of a party vibe to it and plenty of souvenir shops and restaurants. We walked to Salou one night down the cycle path (40 minutes each way) or a cycle would probably take around 10 - 30 minutes depending on speed. We also caught the bus outside of the Hotel to Salou and the cost was 2.05 EURO per person each way which we thought was a great deal. The bus takes around 10 minutes to get there and operates at a regular frequency both there and back up until around midnight. A taxi we were told would be around 15 euros one way but we did not use any so cannot confirm. There is not a great deal of stuff to do in the immediate vicinity of the hotel but there is an Irish bar, supermarket, and mini golf a 5-minute walk down the road. We did use the supermarket attached to the hotel (Max's) on the first day but after falling for buying a Fake Elf Bar vape, we did not return as we felt the owner of the shop was untrustworthy so chose the MichaelAngelos supermarket down the road for our shopping. The beach is less than a 30-second walk across the road from the hotel, and the sand is a little coarse but not uncomfortable. When we visited there were jellyfish washing up on the beach so didn't swim in the sea, but the sea was warm. Overall thoughts: We thought the Holiday was great value for money even given the issues we experienced and would return if we were looking to stay in the same area. As above, I would not recommend it to families with children but for young couples who are happy to leave the hotel to explore or to older couples who are happy to sit back and read a book for a week, then this could be a great choice. If any travelers would like to ask any specific questions about a pending visit, feel free to send a message on TripAdvisor and I will do my best to answer! …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.