Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Barcelo Ponent Playa their hotel of choice when visiting Cala d'Or. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
While staying at Barcelo Ponent Playa Hotel, visitors can check out Es Forti (0.9 mi) and Rancho Jaume (2.6 mi), some of Cala d'Or's top attractions.
The rooms offer a flat screen TV and a desk, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.
Barcelo Ponent Playa features 24 hour front desk. In addition, as a valued Barcelo Ponent Playa Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to parking.
While in Cala d'Or, you may want to check out some of the restaurants that are a short walk away from Barcelo Ponent Playa Hotel, including Restaurant Diferent (0.6 mi), Ca'n Trompe (0.7 mi), and Yacht Club Cala d'Or (1.0 mi).
At Barcelo Ponent Playa, your comfort and satisfaction come first, and they look forward to welcoming you to Cala d'Or.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
Av. Felanitx, 07669 Cala Ferrera, Majorca Spain
Name/address in local language
Barceló Ponent Beach
4.2 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Barceló Ponent Beach hotel boasts a prime beachfront location with direct access to the sand and sea, which is a highlight for many guests. While the rooms offer stunning sea views, some travelers note they are on the smaller side and could benefit from better maintenance. Guests have praised the cleanliness and the attentive staff, but caution that noise levels can be high during entertainment and meals.
Opinions on value vary, with some guests finding it reasonable and others pointing out additional costs. The hotel's atmosphere and amenities generally receive positive remarks, though there is room for enhancement.
Location
Beachfront
Atmosphere
Lively
Rooms
Cramped
Value
Contentious
Cleanliness
Spotless
Noise level
Noisy
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
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Hotel which surprised me for good, we went without any expectations since we had been in other bars and we did not leave very happy but on the date we went there were not many options. To our surprise, the hotel is wonderful, both the food and the entire dining room team. Special mention should be made of Sueli, Florencia, Andres, in general, all the staff, since they took great care of us and we were with a baby and they made us the cream we wanted in the moment every day a luxury we go, regarding the food we were there for a week and it was very variable and good with healthy options which is what we are looking for, there are also unhealthy ones of course. Then the animation team was very good with a great manager from Seville, you could tell when it was missing and a very good team. Afterwards, all the pools are super good. If I have to say something that I didn't like at all, it is the pool on the 4th floor. It should not be allowed to drink alcohol in it, with the children's pool next to it. We saw a nonsense there, the drunk people. drinking and smoking in the pool. The proximity to the cove is amazing with its crystal clear waters and hot water. Another negative point is the gym, the hotel sells you that it has a gym and I went down one day and it was ridiculous, there was practically nothing and it would have 8 meters, come on, ridiculous. The rooms were very comfortable, they could have been cleaned a little better since the first day I cut my nails and on the seventh day there were still some on the floor that I didn't see when I picked them up. Lovely reception staff. In general, a good hotel can always improve things, such as putting more healthy foods between meals. The hotel is all family-oriented since there are many older people and with children there are also young people but they do not cause problems since it is not a party place and location, there we saw that people go to relax and above all to discover the paradise of its coves . Thank you
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:En la piscina de la 4 planta hay personas bebiendo alcohol dentro de la piscina donde se ubica la...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came here to check out the hotel as ive booked my whole extended family into here grandparents included for a holiday/wedding next year.
The Check in was abmismal, 55 minutes it took, I was told they were having some technical difficulties, but i feel given the management were wondering around they could of took the time to explain this to the very long que that had formed. Just even an acknowledgment would of been nice.
Apart from that the hotel is really nice and clean and very very calm . Rooms- Cleaned daily, plenty of shampoo, body wash toothpaste etc
There is only water in the mini fridge so i would suggest popping to the spa over the road and getting some drinks and snacks for the fridge. Always had fresh towels and fresh sheets. Pool Towels are available 10 euros each deposit which you get back when you check Out. I always bring my own towels anyway.
There are two pools, the one on the 4th floor is where the entertainment is like aqua aerobics and other pool games, all very entertaining .. the sun hits here all day
The pool on the ground floor near the beach gets shady after 4 pm .
Food is available all day, its very much of a muchness as hotel food goes. Im a vegetarian so i struggled some days but i there are so many restaurants outside the hotel i did eat out a few times just to switch it up a little, There is also a beach bar/cafe opposite the hotel across the beach that does some fab food breakfast and lunch ( you do have to pay here ) really nice and very cheap especially if you miss breakfast
The Beach is amazing, we didnt have to rush down to put towels out. It is a public beach so bare in mind you have to pay for the sunbeds which i think were 6 euros each . People start making their way down about 10/10;30am Very nice atmosphere very calm . We would stay here all day
You can bring food and drink from the hotel down to the beach but are invited to put your rubbish into the bins and bring the reusable cups back to the hotel, there are various drop off points for these al over.
The staff especially at the bars all seemed a bit moody and not very engaging bt the entertainment staff were amazing.
All in all we had an amazing time and we are looking forward to returning next year with more family members.
All in all a very very nice place which i would highly reccomend.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Ponent Beach
Responded 6 Sept 2024
Dear Guest, Thank you for taking the time to share your experience with us. We apologise for the delay you experienced at check-in and for any inconvenience this may have caused. Technical difficulties can be frustrating and we take your comments very seriously. We will ensure that, in future, we communicate better with our guests during such situations. We take note of your suggestion that management be more involved in informing guests. It is great to hear that you enjoyed the pools and the general ambience of the hotel. We are glad that the rooms were well maintained and that our entertainment team made a positive impression on you. Regarding the vegetarian options, we offer a selection of dishes in our buffet, and we are sorry that you did not always find them sufficient. We will work to improve the visibility and variety of our vegetarian options to ensure that all our guests can enjoy a satisfying dining experience. We also appreciate your comments about the bar staff, and will work to improve engagement and friendliness throughout the hotel. We do not often receive negative comments about our staff as we strive to provide excellent service in all areas, and your feedback will help us to improve. We look forward to welcoming you and your extended family back next year for your holiday. Thank you for recommending us, and we look forward to making your future stay even better! Best regards, Equipo de Guest Experience
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We have just returned from a wonderful holiday at Barceló Aquamarina. The sea view rooms were spotlessly clean with a breathtaking view of one of the clearest seas I have been in. The shower was large and the bed was so comfortable it was like sleeping in a cloud. Fresh towels provided daily and the cleaning products and Barceló fragrances the hotel used were sensational. The food was always warm which you don’t often get and although like most buffet style restaurants, the food was a little similar each day but the breakfast was particularly amazing with an omelette station and salads. The noise level was extremely loud however and often made it difficult to hear yourself think. The staff were very accommodating: Eva on reception welcomed us like old friends and gave the hotel a warm, friendly and professional feel, as well as the very tall man in the restaurant and the lady on the salt bar with the most gorgeous black long hair who were also friendly and attentive. The lifts breaking down as previously mentioned could be better but this is often not helped by too many people cramming in and exceeding the weight limits. We found the hotel facilities being on different levels very novel with the beach on the ground floor, buffet restaurant on the 2nd, reception on the 3rd and the family pool on the 4th floor, we often found ourselves trying to remember which floor we needed. The evening atmosphere was lacking however as we could not find a seat outside for the evening entertainment and with doors closed we could not hear from inside and no other music on made you instantly feel tired and want to have a sleep so we chose to leave the hotel the last 2 nights, which is a shame. The seating area by the beach near the 0 level salt bar could be utilised better at night with the bar being opened in the evening with music playing. The beach was lovely and offered activities such as paddle boarding for 15 euros for one hour and pedaloes with slides for 18 euros. The location of this hotel is truly amazing and I would absolutely recommend it. It often felt like an adults only hotel with not many children.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Ponent Beach
Responded 6 Oct 2023
Dear Charley, Thank you for your review. We are thrilled to hear that you enjoyed the breathtaking sea view from your spotlessly clean room, as well as the comfortable bed and large shower. It's great to know that our breakfast offerings, particularly the omelette station and salads, were to your liking. We appreciate your kind words about our friendly and attentive staff, especially Eva at reception. We apologize for the noise level in the restaurant and the difficulty in finding seating for the evening entertainment. We will take your suggestions into consideration, such as utilizing the beach seating area near the salt bar for evening activities. We understand that the layout of our hotel, with facilities on different levels, may be confusing for some guests, but we believe it adds to the unique charm of our property. We are glad that you enjoyed the beach activities and our prime location, and we hope that these positive aspects of your stay outweighed any inconveniences. We hope to welcome you back in the future. Best wishes, Nina Elias, Guest Experience Manager
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We chose to stay at Barcelo Aguamarina after having a great experience at another Barcelo hotel, but unfortunately, we won’t be returning to this one. While the hotel tries to cater to a wide range of guests, in doing so, it seems to fall short for some, especially when it comes to dietary needs.
One member of our group has coeliac disease, and we encountered significant issues with the food service, particularly the lack of clear labelling for allergens and dietary requirements. Although we were told to ask for an allergen book, the staff would simply direct us to speak to a chef. The head chef was accommodating when available, but it was difficult to get their attention during busy times. Finding someone to assist with gluten-free breakfast options was also challenging, leaving them with a very limited selection of food to eat. It’s worth mentioning that hotels with lower star ratings have things labelled well. It really ruined the holiday to an extent as you can’t just help yourself and who wants to every day for every meal flag someone down to ask what they can eat. All it would take it labelling of each dish and them showing the allergen sign for what it contains that way they could then help themselves. Others who were vegan had the exact same issue. They want to go about eating as normal. Other hotels of this brand do this and it shocked me that they didn’t. It caused a lot of unnecessary stress, I was actually relieved to get home so I could cook
Another issue was the sunbeds in the adults-only section. Most days, it was nearly impossible to find an available bed due to people reserving them with towels, despite not actually using them. We often had to sit by the family pool, which was much noisier, and even then, the sunbeds were placed too close together. On top of this, the adults-only pool had children swimming in it. They also charge a €10 deposit for beach towels, something I’ve not experienced elsewhere.
Some areas of the hotel are in need of renovation. The corridor on the 1st floor has a hole that looks like it leaks, there’s marks on the walls that need looking at , and the air conditioning in the reception and communal areas either needs improvement or should be added.
On a positive note, the staff were friendly, and the hotel is reasonably priced. The room was lovely . There’s a Spar shop nearby, but I recommend walking 20 minutes to the Mercadona for better prices and a wider selection. Also, there’s a great bar around the corner called Papaya that we’d recommend visiting. The resort itself is very family friendly and we’d return there just not to this hotel
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:The sun beds go very quickly
The adults only pool gets shaded in the afternoon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Ponent Beach
Responded 10 Sept 2024
Dear guest, We deeply regret that your experience at Barceló Aguamarina did not live up to your expectations, especially after your excellent experience at another hotel in our chain. We appreciate your feedback and would like to respond to your comments to clarify and address your concerns. In relation to dietary requirements, we understand the importance of clear labelling for allergens and dietary requirements. We regret the inconvenience you experienced. While the room staff are trained to assist guests with specific needs and can ask any member of the team, we will work to improve the visibility of allergen information and provide a more efficient solution for those with special dietary needs. Regarding sun loungers, we would like to inform you that the reservation of sun loungers is prohibited and we have staff to monitor this regulation. We regret that you have had difficulty in finding an available sun lounger and we will take steps to ensure that this policy is adhered to. Regarding the presence of children in the pool area, we would like to clarify that we do not have pools for adults only. However, we take your comment into consideration and will review our policies to improve the experience in this area. We also understand that the €10 deposit for beach towels may be different to what you have experienced elsewhere, but this measure is part of our sustainable practices to encourage responsible use of resources. On the areas that require renovation, we will review these aspects and take the necessary steps to improve the facilities. We appreciate your positive comments on the friendliness of the staff, the reasonable price and the room. We regret that your overall experience was unsatisfactory and appreciate your recommendations. We hope you will consider giving us another opportunity in the future to provide you with an experience more in line with the standards you expect from our hotels. Yours sincerely, Equipo de Guest Experience
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It is a hotel rated 4 stars for the size of the room but for the quality of its food and service should not have more than 3. Renovated 2 years ago, there are details of the renovation that reveal the rush and lack of detail: badly cut sink paper, moisture in the bathroom, rusty screws, pencil marks on the wood. The buffet food at both breakfast and dinner is generally low. Little attention to detail can be observed in the way fruit and cut sausages are presented. There are moments of crowds at dinner where staff are overwhelmed. Perhaps they would be solved by organizing two shifts. The air conditioning is not noticeable in the restaurant area which makes diners sweat while dining. The room is bright and the mattresses are comfortable. The sinks are also spacious although they should be swept more often considering it is a beach hotel. From the hotel you can access a beautiful little cove with sun loungers and umbrellas.
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Review collected in partnership with Barcelo Hotels & Resorts
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The holiday was nice as long as we weren't in the hotel. Luckily we had a rental car for the entire trip. If this hadn't been the case, we would have left on the second day.
Rooms: The rooms are very small. Almost impossible with a small child and an extra bed. That's why our 4-month-old daughter slept in our bed. The rooms were spruced up very cheaply. Self-adhesive wallpaper was used in the bathroom, but some of it is already peeling off due to the moisture.
Restaurant: The restaurant is completely overcrowded Far too cramped and far too loud. You couldn't really talk to each other while eating. From the second evening onwards we only ate separately because we didn't want to take our daughter to this restaurant. That's not how you imagine your holiday.
Room cleaning: The trash can was emptied and the bed was made. Nothing more and nothing less. Although we repeatedly asked for the bed linen to be changed because our daughter wet the bed, this was not done. We therefore slept in a dirty bed for 4 nights. Sand on the floor, which is unfortunately difficult to avoid, was not removed There was no toilet brush in the entire hotel and the toilet was not cleaned either. This service is simply bitter. Elevators: Out of 3 elevators, 2 worked at best. However, it was usually only one, and that was in a hotel with 400 beds. We sometimes waited 20 minutes before we could use the elevator with a stroller. Parking and pool towels: Parking costs €18 a day and changing the pool towels costs €1 per change.
Conclusion: This hotel is a three-star hotel if anything. Price-performance ratio is not right. For almost €2000 a week you should be able to expect more.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival, after some delay, we were kindly received by the night porter Pablo. We had booked an all-inclusive and a superior room with sea view and got a nice, very spacious, clean room with fantastic views. The walk-in closet and double shower were a luxury. You could see that the room had recently been given a new look. The bed slept well. We thought it was a great hotel, but certainly not worthy of 4 stars. The location is very beautiful. On a beautiful bay and within walking distance of the lively center. Beds on the beach are available for a fee and are rented out by an external party. The beds at the seaview pool on the sea side of the terrace are already occupied by towels well before 7 a.m. This is despite the fact that there are more than enough beds, which explains why more than half of them are already in the shade around 3 p.m. The swimming pool on the fourth floor has no view and is often occupied by the kids. The pool bar closes early (5:30 PM) and in the evening there is only 1 bar open where the "animation" is. Until 00:00. The dining room does not have an outside area (the a la carte restaurant does) and the tables are very close together, which means there is narrow passage. The food is quite varied and delicious. When taking plates, there was regularly one that had not come out of the dishes clean. Staff almost all friendly. Good wine. Our overall impression is that the hotel exudes little to no atmosphere, (even the animation team does not know how to enthuse), all in all a shame, with a few adjustments and finishing touches it could rightly get its stars. We had a great holiday, not bad but certainly not good either. Few Dutch, mostly English and Eastern Bloc tourists.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very average hotel. Was expecting better to be honest. For the amount we paid, I was very underwhelmed by the hotel. Good points: Views were amazing Was great to be so close to the beach Location was excellent Drinks were good ( but we were all inclusive plus) Hotel areas were very clean Always managed to get a sunbed easily
Bad points: Rooms very small with not enough storage for everything Balcony was small Our cleaner didn’t clean. Made the bed and changed towels everyday only. Floor never swept or bathroom never cleaned. Balcony was filthy Lifts were very slow and only 4 people can get in one at a time All inclusive restaurant was like a school canteen. Very off putting. Food not labelled, so you have no idea what you’re eating. Breakfast was ok in there though, if you went early. We tended to eat downstairs in the all inclusive plus area and went out a few times. Breakfast and lunch very good in the magic restaurant (all inclusive plus) but avoid the evening meal as portions were so small , you were still hungry even after 3 courses!!! Don’t go all inclusive plus. Really not worth the extra money. Wish we’d saved our money and just done half board. On check in, because it was busy, we were told they didn’t have time to explain everything to us… not very helpful!! We didn’t get priority check in (with all inclusive plus) no beach towels on bed on arrival, robes were so small, they didn’t fit. No free gift (even after enquiring about this) Hotel was ok on the whole, but would not return and felt was not worth the money we paid for the holiday. Very underwhelming.. was not a 4 star hotel… should be classed as a 3 star!
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Date of stay: May 2024Trip type: Travelled with friends
Room Tip:Don’t go all inclusive plus.. really not worth the money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Ponent Beach
Responded 29 May 2024
Dear Carolyn, We appreciate that you took the time to share your experience with us. We are sorry that you felt the category of our hotel that regulates our facilities and services did not match your expectations. We will continue to work towards modifying this perception through our efforts and service-minded spirit. At Barceló, we strive to always deliver high standards and are sorry that on this occasion we didn't meet your expectations. We are fully aware that this is an essential aspect and can assure you that these are not the standards we uphold. We will be reviewing your comment with the head of our housekeeping department. Thank you, nevertheless, for highlighting our strategic location with easy access to the beach. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Equipo de Guest Experience
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We are a couple of regulars in the last years of this hotel. There have been improvements over last year that we liked.
Regarding check-in, as always perfect with Eva short hair, makes us feel like vips. Check-out, made us the other Eva, perfect and fast.
The elevators... is what worries me most about this hotel... fail more than a fairground shotgun. This year I won't complain much... because every time one broke down, the next day it seemed operational... but I insist... they need a change, they are not elevators of a 4*...
We went with all inclusive plus. As novelties give you to choose from free experience the boat ride... or a 15 min massage!... In the end we didn’t catch any of the two... the boat is the usual one and for the massage our days passed... and we didn’t try it. Another novelty is the sun lounger rental on the beach upon Reservation!... well, we were in the front rows every day we made use of them. I don't know if it's for that reason or what... but there were a lot more sunbed holes in the beach pool, other years it was impossible. The vip area of that pool was also quite decongested compared to other years. Price of 10€ / pool towel that they return to you when they are delivered. With the plus you have free exchange of them if you want every day.
This year we have noticed more Spaniards in the hotel than in previous years.
Snaks from 11 to 18... repetitive, it's just a peck. On the beach only from 16 to 18, on the large pool from 11 to 16. I don't see the subject of people coming through the face being Half Pension...
Plus bracelets more than delighted! That wonderful chip included that the same goes for you to open the door of the snaks as the door of the room. I love not having to watch if I forgot to pick up the card before leaving the room.
The parking has improved with the remote controls to open the traps of the squares... we got a 30 and a half square... we had to find it hitting the button until a trap will drop... they didn't have the number on the ground (I don't think it costs much to improve this, right?) Price of 20 € deposit that you return when you return the controller. Place rental price for the plus is free.
This year's highlight... is taken by Magical restaurant! It's to stay and live there. Breakfasts a la carte, a little buffet and if there's not something... they get it. With its squeezed orange natula juices... its bar machine coffees (not button buffet)... A la carte lunches and dinners that let you make a Reservation a day... it’s like eating from a starred restaurant. I found nothing wrong or passable... it was all great! A 10 for the restaurant and all its workers... esti and flor (the almost twin waitresses), and the other 2 that I do not remember their names, a thousand forgiveness. And the cooks must be given a monument!
I don't want to forget all those waiters who didn't let us pass a drop of thirst... iñaki, abraham, ali, Maria, Diego,... to Darwin at the buffet... thank you very much to everyone and those who forgot the name.
Thanks for this vacation.
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Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful location in Cala D’Or, right on Calla Ferrera Beach. The sea view balcony room has a gorgeous view which makes the money worthwhile. The hotel itself is a little old; the dining areas have been done up nicely but stairwells and corridors all reminded us a bit of an office or school. It was our first time doing all inclusive so we weren’t sure what to expect; the food and drinks are fine but nothing special, I assume this is probably standard across all ‘all inclusive’ resorts. Buffet had a fair selection but was always very very busy with long lines and sometimes difficulty to find a table (especially at dinner time). Entertainment staff were lovely and very welcoming; this wasn’t the way for all of the staff unfortunately. We went in September so perhaps some waiting staff were tired as it was the end of the season but we didn’t always feel as if they were particularly happy to be there. The location is brilliant; you can walk a few steps down to the beach and as a part of the ‘all inclusive plus’ package, you can reserve beach loungers for the whole day which was great. The hotel has an app which you can download to see the evening entertainment offerings, food and drink services and opening times and excursions. We took a couple of day trips into Alcudia and Palma which were worth doing if you want to see a bit more of Mallorca ☺️
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Ponent Beach
Responded 25 Sept 2024
Dear guest, Thank you for sharing your experience at Barceló Aguamarina. We are pleased to hear that you enjoyed our beautiful location in Cala d'Or, as well as the stunning views from your room with balcony. We appreciate your comments about the hotel and we take note of your observation about the common areas. Although the hotel has its charm, we are constantly working on the maintenance and improvement of our facilities. Regarding the quality of the food and beverage, we value your feedback and are always looking for ways to improve our offerings. We are glad you enjoyed the benefits of our all-inclusive plus package. We regret that your experience with some of the staff was not entirely positive. However, we would like to emphasise that we strive to provide a friendly and welcoming service and have not received any similar complaints. We appreciate your understanding and will continue to work to maintain high standards of service. We are glad you were able to enjoy the excursions to Alcudia and Palma; Mallorca has so much to offer. We hope to have the opportunity to welcome you back in the future. Yours sincerely, Equipo de Guest Experience
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We were there in September and I *think* they were about 18eu/day. If you stay AI+, they are free if you go to the front desk around 9am daily and get a pass.
There are more places to choose from in the Cala Ferrera area.
PRICE RANGE
HK$979 - HK$1,912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo ponent playa hotel cala ferrera, barcelo hotel ponent playa, barcelo cala d or
FORMERLY KNOWN AS
Barcelo Ponent Playa
LOCATION
SpainBalearic IslandsMajorcaCala Ferrera
NUMBER OF ROOMS
417
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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