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The dining staff, Maitre D's, chefs and entire kitchen staff were terrific. OMG, our waiter Antonio was kind and patient as we struggled with our limited ltalian language skills. The entire team gets 5 stars.
Housekeeping, as in daily room service, fell a bit short...More
Staff all very friendly, helpful, cheerful and professional. Rooms in the hotel block 5 mins walk from main building clean, warm, comfortable and quiet. Restaurant: too hot so dress lightly; fair choice of dishes midday and evening though not a wide choice for vegetarians. Menù...More
One of the most welcoming hotels I have ever been to. The staff was lovely and always helpful. They organised our transfers to and from the airport and all the excurtions. The portions at the restaurant were always very generous and there was always a...More
Date of stay: July 2016
1 Thank Ilaria V
Response from carmine79, Direttore at Hotel Terme Cristallo PalaceResponded 12 July 2016
Dear Mrs Ilaria
Thank you for the nice review, it is nice to know that your stay at our hotel was to his liking .....
We hope to have you again as welcome guest as soon as possible !!!!
Greetings - Carmine Di Meglio, Director
Just returned from a fantastic holiday on Ischia where we stayed at the Cristallo Palace. The hotel is located above the port of Casamicciola, with amazing views from the terraces, the sea on one side, the lush green hills on the other. We had a...More
We stayed at the Cristallo Palace in the last week of October'14. The weather for that time of year was amazing and set the scene for our stay.
On booking we were placed in the annexe about 250m from the hotel. We were a little...More
Response from vagabondfromNY | Reviewed this property |
Good is subjective. The chef does his best to prepare 3 meals a day for 200+ guests. Breakfast is buffet, never had lunch there and dinner, it's not gourmet and arranging a special meal can be problematic. Yes, one... More
Good is subjective. The chef does his best to prepare 3 meals a day for 200+ guests. Breakfast is buffet, never had lunch there and dinner, it's not gourmet and arranging a special meal can be problematic. Yes, one restaurant.