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Comfort Inn Monticello

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Traveller (37)
Room & Suite (37)
Pool & Beach (3)
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Overview
  • Excellent42%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“room was clean”(45 reviews)
“outdoor pool”(19 reviews)
“bagels”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
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Reviews (553)
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547 results
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LanguageEnglish
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219
176
88
44
20
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All reviewsroom was cleanoutdoor poolbagelscontinental breakfastthe breakfast areamartha jeffersonstay there againfront desk staffchecking inconvenient locationair conditionershort drivecookiesmonticellointerstatemotelinns
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1 - 5 of 547 reviews
Reviewed 5 days ago via mobile

Decidedly aggressive front desk staff. There were three staff behind the counter and not one for 5 minutes even acknowledged me. I finally asked could I check in please and one of the three responded “why don’t you wait”. He was so aggressive, I thought...More

Thank Patrick H
Response from Samantha F, General Manager at Comfort Inn MonticelloResponded 3 days ago

Dear Patrick, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Monticello. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your check-in experience on your recent visit. I...More

Reviewed 3 weeks ago

Stayed for one night and found the hotel to be conveniently located with a very friendly staff. This unit could use some updating, however, our room was clean and comfortable. With some TLC this could be a top-notch locationMore

Thank Phil G
Response from Samantha F, General Manager at Comfort Inn MonticelloResponded 2 weeks ago

Dear Phil, Thank you for taking the time to review our Hotel. Your feedback is important to us and enables us to continually improving. I would like to thank you for your kind word for the service you received during you your stay. We strive...More

Reviewed 3 weeks ago

We had 3 large roaches in our room, it is very difficult to sleep after you have seen even 1 roach. This hotel is very outdated, the linens are rough and worn, the TV was not a clear picture, the WI-FI was slow, the breakfast...More

Thank NorthCarolinaMolly
Response from Samantha F, General Manager at Comfort Inn MonticelloResponded 3 weeks ago

Thank you for taking the time to complete our online review regarding your recent stay at Comfort Inn Monticello. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your rooms conditions and concerns on your recent visit. I...More

Reviewed 10 April 2018 via mobile

The breakfast is good except the coffee. The coffee had the consistency of syrup. Make it in your room and bring it with you in the morning. Check in was good. They needed one more person at the desk for check out. The staff should...More

Thank Jay W
Response from Samantha F, General Manager at Comfort Inn MonticelloResponded 4 weeks ago

Dear Jay, Thank you for taking the time to complete a survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for your kind words regarding our breakfast,...More

Reviewed 10 April 2018

Its a solid place to stay with all of the amenities you would expect from a more expensive hotel like the Hilton or Marriott. Breakfast is fantastic, they have waffles, eggs, bacon, bagels, coffee, yogurt, cereal etc.All of the staff was courteous and helpful, especially...More

Thank austin k
Response from Samantha F, General Manager at Comfort Inn MonticelloResponded 4 weeks ago

Dear Mr. Austin, Thank you for taking the time to complete a review regarding your recent stay at our hotel. We would like to thank you for your kind words regarding your recent stay with us. I have informed all staff members of your experience...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$96 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
#8 Family Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$96 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
#8 Family Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (37)
Room & Suite (37)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
buzzbaby
6 May 2017|
AnswerShow all 2 answers
Response from Williamsburg_23185 | Property representative |
Yes We do have rooms on the ground floor - please request ground floor near the lobby. Looking forward to your stay with us.
0
Votes
Luann L
19 January 2017|
AnswerShow all 2 answers
Response from Williamsburg_23185 | Property representative |
Thank you for your inquiries. We do have military discounts or aarp- unfortunately we are not pet friendly. - please call our hotel for further information if needed, we gladly answer any questions and make reservations if... More
1
Vote
Taylor I
26 November 2016|
AnswerShow all 8 answers
Response from Williamsburg_23185 | Property representative |
We definitely offer Military discount to all our military card holders. You can make reservations directly with the hotel 4349773300 or our website Or our 18004246423 for reservations. Thank you Naresh
0
Votes
Room Tips
"Ask for first floor - no elevator"
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"No comment"
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"We were in the wing just behind front desk."
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"First floor (no elevator)"
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