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I had to take a minute to show some love for one particular staff person at this hotel! Denise in the hotel restaurant was a ray of sunshine before 9 am and my morning tea. She was extremely pleasant, helpful, and a joy to have...More
Due to the mixed reviews I almost chose not to stay here, but am so thankful that I took a chance on this hotel. Because of a family medical emergency at UVA Medical Center, my two-night stay was extended to six-nights. During our stay from...More
For some reason, Holiday Inn doesn't have the cachet that other hotels have. However, I have never had an issue at a Holiday Inn and this one fits that mold. A clean hotel with comfortable rooms and all the amenities one needs, charming and helpful...More
I arrived there to stay on a Monday night with two teenage daughters after a UVA tour. I liked the location and had points (IHG has a great points system). When we arrived, there was a big line for a group checking in and a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Charlottesville - University AreaResponded 5 weeks ago
My name is Anthony and I thank you for your review of our hotel. I am very delighted you liked the friendliness of our staff and the cleanliness of your room. On the other hand, I am sorry for the inconvenience you had...More
My husband and I just dropped by the lobby bar for a drink before going to dinner. Our bartender, Theresa, was wonderful. Very personable and knowledgeable. She was attentive to all of her guests and provided a positive energy. We will definitely be visiting again.