After a two year absence due to the pandemic we returned to the Chateaux for a great ski vacation. As always the location was great. Food in the restaurant seemed to be even better than before and the location near the slope was essential to avoid the crowds at the lodges
We stayed here for 2 nights after seeing the room which was too small for the 3 of us they offered us an other room the only thing they mentioned us that there was a us 100,- a night surcharge when we were back at the reception. Check out was also strange there was a wrong amount of money from a strange credit card on our bill. They deducted it later. No turn down service and restaurant in summer. Would not stay here again for this money.
This resort is one of my favorite places to go with my family. Great pool, beautiful grounds, close access to hiking, beautiful rooms, great staff and views are stunning. You can’t go wrong here. We will be returning time and time again
A crisply fresh, delightful place to stay in Deer Valley. Complementary shuttle to the main street...hiking trail and tramway access from the Silver Lake Lodge. Beautiful, clean, awesome room. Arriving just pre-season opening for the summertime activities got us a great price. We attended a conference, and all served meals were impeccable. Near perfection. Staff was absolutely great for one exception; the concierge is either lazy or dull. Sorry but others had the same experience with this individual. Not really very helpful or interested...but I do not dress like a resort-goer. Realize that staying here is a bit remote to all of the restaurants down the hill. Our unit had an efficiency kitchen, so breakfast and lunch were Jimmy Dean eggs and sandwiches. The sole offering of the breakfast buffet will set you back over $25 in the restaurant.…
I visited The Chateaux for a short weekend trip with my partner and we had an amazing experience! The staff are all incredibly friendly, knowledgeable, and helpful. Sharon and Garrett were very accommodating at the front desk and always said hi anytime we passed by. The building itself is charming and clean, and has an amazing restaurant (Cena) downstairs which has delicious breakfast and dinner, as well as some amazing servers like Antone and Cade, who helped us during our visit. The room was cozy and had great views. We were easily able to visit main street in Park City several times thanks to the shuttle drivers Alex and Brian, who were amazing and friendly. There are also ski lifts that can take you around the area. The Chateaux has amazing amenities, rooms, etc. but the best part of our trip was all of the awesome staff who made sure we had a great time!…
Amazing service, amenities and all walking distance from the chair lift if you desire. Brand new pool area as well! The surroundings and how peaceful it was is a treat. Can't wait to go back for another stay!
customer service is one of the best ive ever experienced in the US. I literally think I am in some asian country high tier resort or something. People are super nice, responsive, answers your questions, and will WALK you to places instead of just pointing Very pleasantly surprised. Rooms are nice - quaint. Shower water pressure is great. Wifi is usable. WFH was very easy Was here for a work trip so unfortunately was unable to make use of a lot of the leisure amenities.
From the moment I stepped foot on property at the Chateaux I felt welcomed. My experience began at the front desk with Sharon, who was polite prompt and accommodating. From there I was escorted to my room by Nick who was happy to tell me about the hotel and it’s newly renovated courtyard. The next morning I was happy to enjoy the Chateaux complimentary breakfast at Cena where Kade and Angel took excellent care of me. From there, the Bell Captain Alex took me on a shuttle downtown and provided a number of dining recommendations. Other team members who assisted me throughout my stay were Brian, Duong, Garrett, and Hawkeye. There was never a moment walking through the lobby where someone didn’t stop to ask how my stay was, or if there was anything that could be done to make it better. I will, without a doubt, be back.…
I took my kids to The Chateaux in Deer Valley and was blown away how nice and accommodating everything was! The Room was way more than expected and the staff was the nicest I have come across in a long time. I highly recommend a stay there!
We absolutely LOVED our 3 night stay at The Chateaux! The hotel and room were very comfortable so convenient for skiing at Deer Valley. Just a short walk and we were on the lift. The hotel service and staff were exceptional!. Hawkeye always had a friendly greeting from the front desk and Kade greeted us each morning for breakfast at Cana. Shuttle rides with Alex, Nick & Brian quickly took us anywhere we wanted to go in the Park City area. We will definitely be back!!