GROTTO BAY BEACH RESORT & SPA

About

4.0

Very good

3,294 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Beach

Canoeing

Children Activities (Kid / Family Friendly)

Parking

Free internet

Wifi

Public wifi

Internet

Hot bath

Pool / beach towels

Pool with view

Outdoor pool

Heated pool

Restaurant

Breakfast available

Breakfast buffet

Vending machine

Swimup bar

Poolside bar

Diving

Snorkelling

Tennis court

Windsurfing

Fishing

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Fax / photocopying

Spa

Couples massage

Full body massage

Massage

Salon

Baggage storage

Concierge

Gift shop

Non-smoking hotel

Sun terrace

24-hour front desk

Dry cleaning

Laundry service

Self-serve laundry

Room features

Air conditioning

Private beach

Fireplace

Housekeeping

Private balcony

Safe

Refrigerator

Flatscreen TV

Iron

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Ocean View

Location

Full view

Contact

11 Blue Hole Hill Bailey's Bay, CR 04 Bermuda

Getting there

Bermuda Intl Airport3 kmSee all flights

Car HireSee all Hamilton Parish car hire

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Warwick Long Bay Beach

4.7 kmArchitectural Buildings

The Masterworks Museum of Bermuda Art

254 reviews

8 kmArt Museums

See all nearby attractions

3,294Reviews426Q+A100Room tips

Avoid if you can

The property consists of several buildings and some of them must be avoided at all costs. Building 4 as an example, faces airport and bridge directly - the traffic noise and the LED lights of airport would make you feel like you are inside of prison yard(if you like that sort of thing, of course!) The website does advertise that building as being close to the pool. Stay away from anything that says: "close to the pool" as those are the worst ones. Best buildings are 7 and 8 - up the hill. In my opinion, ground floor is far better choice than floor two or three, as only from ground floor you can hear waves of water (plus you do not have to hike stairs with your luggage), ground floor as well is best at blocking noise of pool's activities. Sounds travel far at this secluded resort. Be prepared to be awaken by sounds of nature - roosters love talking to each other rather early in the morning hours. If you adore cats - it is the place to pet them, they are well taken care of by the resort and vet is checking on them occasionally, they are not feral! So if you see one, say 'Hi", and do not chase any of them - they will come to you if they like you (might even follow you into your room!) Front desk is not trained properly in customer skills(not only agents but even supervisors have a lack of hospitality), and they might give you a hard time if you experience any inconvenience at their property. Instead of listening, they will meet you with some hostility, would even try to teach you manners( yes, you might feel that you are indeed in some half-way house for instance and you are being schooled by a parole officer!) Otherwise it has little joyful things people are looking for - pool, Jacuzzi, a beautiful cave, spa, a small private beach with pristine water of bay. Bring ear plugs as most rooms are joining and walls are paper thin. Housekeeping doing a great job as all rooms I found being in immaculate state. Kitchen is mediocre at best, but when you are hungry - that does not matter of course. I would of rated this resort as 4 star but customer service is non existent. Look elsewhere. P.S. Best feature: resort does care about well being of animals and birds! For an animal lover it is a paradise!…

Date of stay: January 2020

Rooms

Service

Sleep Quality

Trip type: Travelled on business

Room Tip: building 7, 8 are best.

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+1

Just superb!

Stayed 8 nights here, our first time in Bermuda. Firstly, location was excellent. Close to the airport but not a noise annoyance. On great bus routes with stops outside for getting around the island- the all inclusive deal included a ferry/bus pass which was just great. Hotel is also walking distance to the railway trail to Hamilton and the Crystal Caves. One pub nearby if you want a change of scene. The hotel itself is set on a very pretty hillside with views of the turquoise bay and island. It has a beach on site and is very pleasant just to sit in the lovely gardens with chickens and cats pottering about. Our room was great with an amazing view of the bay. Cleaned daily, comfortable seating area and good shower. Powerful WiFi. We had the all inclusive deal - probably ate and drank more than we should but that is because the food was DELICIOUS and varied at every meal. Staff were just lovely and Paul the egg chef was superb as was Veronica who saw to our every need. Also very friendly night manager David. Staff had time to chat. On our last day, because it was the low season, we could stay in our room (til 6) until our evening flight, free of charge. That was a real bonus. Played tennis and used the gym as well as the beautiful Cathedral Caves for a dip if you wanted. Some entertainment at night- DJ and guitarist. Overall, we would recommend this hotel and we are already planning our next visit.…

Date of stay: January 2020Trip type: Travelled as a couple

Bermuda is beautiful and Grotto Bay Beach hotel excellent

My friend and I visited Bermuda last year in early May. We loved it. The BA flight was excellent and the airport just a few moments away by car (yet no airport noise at all) from the excellen t Grotto Bay Beach Hotel. We were all inclusive and all the food and wines were excellent. We could have eaten all day had we wanted! Bus and ferry tickets were included in the price to enable us to travel all over the island. We can’t wait to go back. Also, everyone was friendly and helpful. The weather was glorious. If we had been eating and drinking outside the hotel, however, I’m sure our costs would have been much higher! The pools were great and the sea bathing lovely.

Date of stay: May 2019

Totally relaxing

Spent 3 nights at this resort and had a great time relaxing after hectic holidays. The resort is located 5 minutes from the airport. The staff is exceptionally friendly and the food was delicious. We had the all-inclusive plan and it was great. The breakfast buffet is top notch, with plenty to eat. The portions were ample in the restaurants. The rooms are clean and every room has a view of the bay. The bed was comfortable as well. Take advantage of the bus pass. We went into Hamilton on the bus. It stops right in front of the hotel. The beach, while small, was adequate. Some people were swimming, but it is considered chilly this time of year. The weather was in the upper sixties and sunny, so it was not swimming weather for me. The pool is heated and there is a small jacuzzi on the property. There were people of all ages, from seniors to families with young children. Since this is built on a hill overlooking the bay, I'm not sure that it would be easy for someone with mobility issues (I don't think you could get a wheelchair on the beach, for instance). Overall, I would rate it a 4.5. I would definitely like to go back. I don't know what is is like during the busy season, but it was ideal for a long weekend (we only had a 2 hour flight to get there).…

Date of stay: December 2019

Location

Cleanliness

Service

Dear vivaole1, Thank you for taking the time to review your experience with us. Your comments are very rewarding. Our staff make guest experiences top priority and we are so pleased to read this has reflected during your stay. It's been a pleasure! Kind Regards, Ashley Smith

Heavenly

This all inclusive resort was awesome...friendly, beautiful, variety of restaurants, clean, deep, crystal clear pool, watersports - kayaking and snorkeling was fun and the guy was very helpful. I have nothing bad to say!

Date of stay: April 2019

Dear cupcakemmmm, Thank you so much for your compliments! We're pleased you has such an awesome time with us at Grotto Bay and we look forward to welcoming you back in the near future. Kind Regards, Ashley Smith

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Hi, Is there much for children to do? Is it a family type resort or would you say more couples and adults? The kids are 12 and 15. Thank you!

Dear Loredana, Although we are probably the most family friendly resort in Bermuda and have a number of activities for all we cater more to adults and couples except for school vacation breaks. Hope this helps. Regards, JP Martens

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On the map it looks close to a major road ant the airport is close, is there lots of traffic noise?

It is close to a major road where you can hop on a bus and super close to the airport. The resort itself is far enough that there is no noise from the road.

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Is the swimming pool heated? We are considering a stay in late March/early April. I imagine the sea will be too cold for swimming then.

Pool is heated during winter months they say and ocean temperature should be 67.8°F in April. March is 68°F coldest in March 66°F....I live in Pennsylvania ha ha that's warm for us! Great place you won't be sorry.

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Hello, What time are the meals served for the all-inclusive plan(breakfast,lunch,dinner times)?

Dear Pricessb., Thank you very much for you interest. Our food serving times are as follows: Java City coffee and breakfast bar: 6:30-11:00 am Hibiscus Room: Breakfast from 7:30-10:30, lunch (Dec-Mar) 12-3:30, dinner 6:30-9:30 Bayside Bar and Grill; 12:00 Noon-3:30, weather permitting, April-Nov. Palm Court Dining Room: 6:30pm-9:30 pm Rumhouse Bar (food service) 4:30-11:00 Hope above helps and look forward to hopefully welcome you. Regards, JP Martens

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Are there any shops on property? If not, are there nearby? Or do you have to taxi to downtown Hamilton?

There is only a small gift shop on the property. You will need to go to downtown Hamilton by taxi or bus. St. George has a few small shops which is to your left when you exit the property and then go across the bridge. For the best shopping go to Hamilton.

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123456…86

"building 7, 8 are best."

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"Ocean view - ask for building near main lobby if mobility issues..."

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"Upper floors recommended, not ground"

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"Facing the pool ar very nice rooms or the ocean down below the lobby"

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"Rooms by the waters edge."

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PRICE RANGE	€152 - €518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS	grotto bay beach hotel hamilton parish, grotto bay bermuda, hotel grotto bay beach, grotto bay beach resort bermuda
LOCATION	CaribbeanBermudaHamilton Parish
NUMBER OF ROOMS	201

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Frequently Asked Questions about Grotto Bay Beach Resort & Spa

Which popular attractions are close to Grotto Bay Beach Resort & Spa?

Nearby attractions include Warwick Long Bay Beach (6.8 km), Tom Moore's Jungle (0.5 km), and St. Peter's Church (4.7 km).

See all nearby attractions.

What are some of the property amenities at Grotto Bay Beach Resort & Spa?

Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.

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Which room amenities are available at Grotto Bay Beach Resort & Spa?

Top room amenities include air conditioning, a flat screen TV, and a refrigerator.

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What food & drink options are available at Grotto Bay Beach Resort & Spa?

Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.

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Is parking available at Grotto Bay Beach Resort & Spa?

Yes, free parking is available to guests.

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What are some restaurants close to Grotto Bay Beach Resort & Spa?

Conveniently located restaurants include Tom Moore's Tavern, Tempest Bistro, and The Island Brasserie and Tucker's Bar.

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Are there opportunities to exercise at Grotto Bay Beach Resort & Spa?

Yes, guests have access to a pool and a fitness centre during their stay.

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Are any cleaning services offered at Grotto Bay Beach Resort & Spa?

Yes, dry cleaning and laundry service are offered to guests.

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Does Grotto Bay Beach Resort & Spa offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.

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Are there any historical sites close to Grotto Bay Beach Resort & Spa?

Many travellers enjoy visiting Fort St. Catherine (5.3 km), Tucker House Museum (4.4 km), and Gates Fort (5.1 km).

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Does Grotto Bay Beach Resort & Spa have any great views?

Yes, guests often enjoy the harbour view available here.

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Grotto Bay Beach Resort & Spa, Hamilton Parish

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