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Badly in need of an update. Work is being done on the common spaces. Hopefully they will then move on to the rooms. Staff was friendly. Room was clean, but shabby.
The only nearby food was a Waffle House (also shabby) and a Sonic. Glad...More
5 star service good free hot and cold breakfast not Embassy Suites good but good and they have $1 snacks which is nice overall a good quiet stay and close to all the restaurants, It's locations is in Humble Texas which is a nice city...More
Thank Tommie L
Response from Best Western Pl... I, Guest Relations Manager at Best Western Plus Intercontinental Airport InnResponded 23 March 2017
Thank you staying with our Best Western Plus. If you would like to
give us a bit more feedback regarding the breakfast we would truly
appreciate it. If you have any recommendations please don't hesitate
to share. We try to keep our mini mart up...More
The moment we stepped into the lobby we knew this would be our home away from home; our stay lasted four months. The entire staff, and I mean everyone (Kasey, Ms. Martha, Martha-Tita, Ashley, Kelley, Arielle, and Ms.Sylvia and her awesome housekeeping team) were very...More
The hotel is still dealing with repairs after hurricane Harvey which totally ruined everything on the first floor. The hotel management is doing a good job of keeping the hotel running during the repair work.More
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Response from Best Western Pl... I, Front Office Manager at Best Western Plus Intercontinental Airport InnResponded 30 December 2017
Thank you for your polite words about our establishment. We've glad that we could still provide terrific service to you during your stay with us. We're trying our best to provide nothing, but the best of all we have to our guest. We hope to...More
My family and I got stranded in Houston, TX. We had the option of staying at the airport until the next morning. Yet with a quick call to this hotel they accomedated 6 adults with in 5 min.s and gave us a great rate. Rooms...More