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The Whitehall Houston

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Traveller (194)
Room & Suite (221)
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Ratings and reviews
Certificate of Excellence
  • Excellent79%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(91 reviews)
“beautiful hotel”(21 reviews)
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What's included
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston...
Offers from The Whitehall Houston
Offers & Announcements: SUMMER FLING PROMOTION
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Location and contact
1700 Smith St, Houston, TX 77002-7317
Hotel website
15.2 km to Hobby Airport
83 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (662)
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635 results
Traveller rating
495
87
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495
87
22
18
13
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All reviewsfront desksouthern hospitalitybeautiful hotelvalet staffdowntown locationvalet parkingguest roomsexcellent customer servicebusiness tripcrowne plazaenjoyed my staygreat roomconvention centertoyota centerparcelhermanosedgars
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1 - 5 of 635 reviews
Reviewed 5 days ago

We loved this hotel. It was difficult to find the way into the parking garage the first time considering Google maps thinks the main entrance is on the other side and there are many one way streets in the area. Once we found it though,...More

1  Thank Hpmicks
Response from SKhatri, General Manager at The Whitehall HoustonResponded 5 days ago

Thank you for your glorious comments regarding your stay at The Whitehall Houston. We are thrilled to know you were thoroughly impressed with our courteous associates as well as with your spacious room. It was a pleasure serving you, and we look forward to hosting...More

Hotel's Favourite
Reviewed 4 August 2017 via mobile

Impeccable service from start to finish... from concierge to housekeeping it has been top notch. I just finished traveling for 5 weeks across Europe and to come to Whitehall and have that type of service made me relieved. Other hotels should take notes!! Thank you...More

2  Thank Jeanette D
Response from SKhatri, General Manager at The Whitehall HoustonResponded 5 August 2017

Jeanette, thank you for reviewing your stay at The Whitehall Houston. We are happy to know our service and accommodations were beyond your greatest expectations, and this was by far your best hotel experience ever! We appreciate you choosing us over other hotels in the...More

Reviewed 1 week ago

Was here for business and loved everything about the stay! The staff were all great and accommodating, it's always nice when you see smiles coming from everyone that is there. The rooms were modern and very welcoming. Will definitely come back for my next trip...More

Thank John P
Response from SKhatri, General Manager at The Whitehall HoustonResponded 1 week ago

John, we appreciate you sharing your feedback. It’s our priority to ensure that all guests have a wonderful experience at our hotel, and we are happy to read you thoroughly enjoyed your visit with us. We look forward to welcoming you again at The Whitehall...More

Reviewed 1 week ago via mobile

The hotel staff was awesome. They greeted us daily and made smoothing cucumber water and juice for us.The manager even researched our organization to understand our purpose and to be able to have conversation with us about our conference. This is going beyond the call...More

Thank Pam M
Response from SKhatri, General Manager at The Whitehall HoustonResponded 1 week ago

Pam, thank you for recommending us to future travelers and especially for your kind comments about our staff. We are glad that our team lived up to your expectations. Your comments will be shared with our team, especially with Rhonda, as she and all others...More

Reviewed 1 week ago

I had to travel to Houston for business and stayed at the Whitehall Houston for 2 weeknights. The staff was so kind, friendly and gracious in every way possible. Our Southerly Host John was the BEST!! He really made the stay fabulous! The restaurants at...More

Thank Gina W
Response from SKhatri, General Manager at The Whitehall HoustonResponded 1 week ago

Gina, thank you for choosing The Whitehall Houston for your business trip. It’s a pleasure to know you were impressed with our courteous associates and loved the food we serve in our in-house restaurant. I will be sure to share your compliments with John for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$154 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (194)
Room & Suite (221)
Dining (50)
Pool & Beach (28)
Business Centre & Event Rooms (22)
Amenities (14)
Questions & Answers
Ask a question
doob58
10 June 2018|
AnswerShow all 2 answers
Response from jyeaman |
I tried contacting while even staying at the property via phone and had issues, my recommendation would be to avoid this property. Good luck!
1
Vote
jmcayrshire
3 November 2017|
Answer
Response from Tate H | Property representative |
Hi! We do have rooms that are ADA accessible. These rooms all have two beds in them, we unfortunately don't have any single's available for this room type.
0
Votes
sazzer11
31 October 2017|
AnswerShow all 5 answers
Response from remixchaser | Reviewed this property |
I have long, medium thickness hair and it worked adequately.
0
Votes
Room Tips
"can choose a pool view or one of downtown either are great."
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"Fortunate to have a fourth floor room near the stairs. I would recommend this as the elevators seemed very..."
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"Executive King Suite was AMAZING"
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"They give you the best without having to ask."
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