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1700 Smith St, Houston, TX 77002
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Traveller (321)
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Panoramas (15)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#15 of 605 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
The Whitehall Houston Hotel offers classic Southern Hospitality and charm featuring modern rooms and amenities in downtown Houston.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
Hotel links
Special Deal:Free breakfast with your stay
1114Reviews24Q+A100Room tips
Traveller rating
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Most Recent
Laia R wrote a review Nov 2022
19 contributions
The hotel is well located and there are many restaurants nearby but the most remarkable thing has been the service offered by John Flores, the receptionist, Any request that we have made has been solved quickly and efficiently. Very friendly.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 1 week ago
Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FrequentFlier623316 wrote a review Jul 2022
5 contributions4 helpful votes
Hotel's Favourite
This is the second or third time I come to this pool to hang out with friends. The pool area at the hotel is always comfortable and clean. We have a good time every time we come. It’s nice that the hotel provides soft clean towels a lots of seating space.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General M, General Manager at The Whitehall Houston
Responded 27 Jul 2022
Hi FrequentFlier623316, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your time at the pool, and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin S wrote a review Nov 2022
4 contributions1 helpful vote
Very comfortable bed. Bathroom was small but well appointed. Heater in the room did not work so we spent a cool night. They put us on the 11th floor but traffic noise was quite evident. Overall a decent stay but a bit expensive. Almost $300 for one night with the added taxes and valet parking. Extremely pleasant staff. All smiles!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 3 weeks ago
We appreciate you sharing your feedback on your recent stay! It's wonderful to hear that you enjoyed your time with us, and we will certainly pass your feedback on to our team for review. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ighghkbgggh56777 wrote a review Oct 2022
Houston, Texas4 contributions3 helpful votes
I recently visited The Whitehall Houston. The hotel is conveniently located downtown and has a shuttle that made getting around easy. Edgar's Hermano is a fun place for food and drinks, with an extremely friendly and helpful staff!
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 24 Oct 2022
Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dinger133 wrote a review Oct 2022
Houston, Texas9 contributions8 helpful votes
Awesome Experience - we recently stayed at the Whitehall and the entire family had a great time. Everything from the fantastic patio to spacious pool to delicious restaurant was better than we have had in ages. The staff also went above and beyond. We would highly recommend to stay here for fun or business.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Easy parking and quick checkin. Our entire experience was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 24 Oct 2022
Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle B wrote a review Oct 2022
1 contribution
I had never been to Houston nor heard of this hotel. But I was greeted as soon as I walked in. My interaction with John ( guest services) was nothing less than exceptional! During my entire stay John was always helpful, available, professional, and personable. When I stepped into my room I was blown away. Everything was clean and updated. If I ever decide to visit Houston again, I most definitely will stay at the Whitehall.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 6 Oct 2022
It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelly B wrote a review Sep 2022
1 contribution
I very much enjoyed my stay at the white hall me and my husband went their for our 10th year anniversary we just loved it! , the staff are so friendly and helpful our tv wasn’t working but Isabel came and fixed she was a great help. The room was spotless and well kept and even the bathroom, the hotel itself is very beautiful and well kept me and my husband enjoyed our stay and will definitely come back again!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at The Whitehall Houston
Responded 28 Sep 2022
Hi ShellybZ5120AT, Happy 10th year anniversary! It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana M wrote a review Sep 2022
1 contribution
Really enjoyed our stay at The Whitehall! Excellent staff at the front desk and great service provided. Nellie and John were such a pleasure at check in. They truly are the definition of hospitality. Will definitely stay here again!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from General Manager, Owner at The Whitehall Houston
Responded 28 Sep 2022
It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crystal W wrote a review Sep 2022
2 contributions
Perfect spot for a downtown concert weekend staycation!! Was able to enjoy Billy Joel during the evening, but also relax and reboot at the fabulous hotel! Staff was great! Will be back for sure, for our next staycation or concert getaway!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from General Manager, Owner at The Whitehall Houston
Responded 25 Sep 2022
Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandy wrote a review Sep 2022
Houston, Texas2 contributions1 helpful vote
We stayed at The Whitehall for a concert. From the moment that we got there the valet, the front desk staff, and all the restaurants were over the top with customer service. I definitely felt like this hotel was above all others. The cute restaurant outside had great drinks and food and the guys at the bar were so nice. The room was beautiful and had a very comfortable bed. The breakfast and coffee the next morning was delicious. I will always stay at this hotel when I come to Houston.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from General Manager, Owner at The Whitehall Houston
Responded 25 Sep 2022
It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$183 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston downtown hotel houston, houston crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Houston Downtown
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
259
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THE WHITEHALL HOUSTON - Updated 2022 Prices & Hotel Reviews (TX)

Frequently Asked Questions about The Whitehall Houston
Which popular attractions are close to The Whitehall Houston?
Nearby attractions include Magic, Music, & Mayhem (1.0 km), Escape Hunt (0.6 km), and Brazos Bend State Park (1.1 km).
What are some of the property amenities at The Whitehall Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Whitehall Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Whitehall Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Pappas Bros. Steakhouse, and Flying Saucer.
Are there opportunities to exercise at The Whitehall Houston?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Whitehall Houston have an airport shuttle?
Yes, The Whitehall Houston offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Whitehall Houston located near the city centre?
Yes, it is 1.0 km away from the centre of Houston.
Are any cleaning services offered at The Whitehall Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Whitehall Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Whitehall Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.