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The Westin Galleria Houston

Traveller (209)
Room & Suite (160)
Pool & Beach (19)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
With its prime location inside the famed Galleria in Houston, Texas' Uptown District, The Westin Galleria Houston has served as a prestigious landmark in Houston for decades. Today, the refreshed, revived and reinvented centerpiece of The Galleria announces recent transformations, including the introduction of a brand-new Westin Club, Club Floor Guestrooms, a new Lobby Bar, WestinWORKOUT® Fitness Studio, and a refresh of its expansive meeting space.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
1,098Reviews
310Photos
8Q+A
100Room tips
Traveller rating
  • 345
  • 371
  • 228
  • 94
  • 60
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  • English
Popular mentions
The hotel is attached to the mall, good and bad. Outside not so impressive, but our room was nice. We had a 2 bathroom suite..handicapped so 1 of the bathrooms was a bit ackward to use so we used the other one. That one was fine, except it had a slow shower drain and you end
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Response from MarkW8290, General Manager at The Westin Galleria Houston
Responded 3 weeks ago
Greetings; Thank you for the feedback and congratulations to your husband on the recent milestone! We continue to get a great many very positive comments about the newly renovated rooms, we spent the last two years completely transforming the entire hotel, we get a lot of great feedback about the new look and the modern design elements. Thanks for the insights on the tub drain, we'll get that fixed today... I do hope we will see yo back at the hotel very soon.
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We had such a fantastic time here for our wedding! My sister and I stayed here the night before my wedding and sweet Vilma from room service comp’d our breakfast just as a congratulations- highly recommend!
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Response from MarkW8290, General Manager at The Westin Galleria Houston
Responded 3 weeks ago
Greetings Meredith; congratulations on your recent marriage, I was delighted to read that Vilma was able to make your stay a memorable one! Each member of our team works very hard to ensure that our guests are well cared for during their visits, I will ensure to share your feedback with Vilma as I know it will mean a great deal to her... be Well
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The Good Comfortable bed, big television, nice and spacious bathroom. Great food for breakfast, lunch, and breaks. Servers were fantastic and attentive. Nice location adjacent to the Galleria Mall The Bad Long wait to check in and to get assistance at the front desk when my key
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Response from MarkW8290, General Manager at The Westin Galleria Houston
Responded 25 Jan 2019
Thank You for the feedback, I was delighted to read that you loved the newly renovated rooms and the convenience of being attached to the Galleria Mall. I am very disappointing to read about your room service experience, we typically get great feedback about the team so your most recent encounter certainly has my attention, If you have a moment and reach out to me personally I would appreciate it as I would like to get some further insights... Be Well Mark - General Manager
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We stayed here for a conference at the beginning of the year. The rooms were really nice, spacious, and clean. TV was HUGE! Good desk space. Nice walk in shower (no tub). I could hear people walking in halls, and that was my only gripe. I opted to go "green" so they dropped off
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Response from MarkW8290, General Manager at The Westin Galleria Houston
Responded 25 Jan 2019
Greetings; thank you for the feedback! I was delighted to read that you enjoyed your visit, the hotels location is very convenient to the Galleria Mall and there are a TONN of restaurants both inside the mall and directly adjacent to it. The Galleria is a very popular destination for Houstonian's and is very busy, the Galleria Area has a great vibe and it attracts a great many international visitors who want to take in all of the sights & sounds that Houston has to offer. I do hope you will be back for next years conference.. be Well
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This is my first stay at The Westin Galleria and I’m enjoying it. My family is here for a dance convention and it works great for competitions. The rooms are above average size which makes it great when everyone is trying to get ready together. The beds are comfortable with
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Response from MarkW8290, General Manager at The Westin Galleria Houston
Responded 21 Jan 2019
Greetings; thank you for sharing your feedback, I was delighted to read that you enjoyed the hotel and that you found the hotels location ideal for your needs. I do hope we will see you at next years event.. be Well
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12345632
Not much, each located at different places at galleria, but both have access to the mall; Galleria's lobby and bar has been recenlty remodelled, but rooms are similar, cost is similar and services also
0 votes
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I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0 votes
Where can you get breakfast?
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1 vote
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Which car park should a guest self park in, thanks
You can park in any of the car parks under the Galleria,, they are all free. The closest is to go up W Alabama and the one on the opposite side of the road to the entrance of the hotel is the quietist. You will soon get your bearings. No matter which entrsnce you go in or which car park once you go up to the mall you will see signs for the Westin galleria ( there is slso Westin Oaks )
1 vote
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12
"High floor is best"
"Room was on the 5th floor, level with the parking structure. If curtains were open, I could see, but not hear, cars moving in the garage."
"rooms were pretty big - not sure it matters much"
"My room facing the mall parking lot was extremely quiet, which was important to me"
"The higher the better, Starwood Preferred Guest floor is very nice"
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12345620
PRICE RANGE
US$165 - US$501 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin houstonhouston westin
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
469
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