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    Westin Galleria Houston Hotel

    5060 W. Alabama St., Houston, TX 77056-5801
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    1/10/2017 2/10/2017
    Traveller (181)
    Room & Suite (150)
    Pool & Beach (24)
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    Overview
    • Excellent30%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “daily grill” (57 reviews)
    “heavenly bed” (18 reviews)
    “huge mall” (11 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Westin Galleria Houston Hotel
    Special Offer: Breakfast for 2 Included
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    Hotel Granduca Houston
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    Royal Sonesta Houston Galleria
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (970)
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    1 - 5 of 881 reviews

    Reviewed yesterday via mobile

    Hotel going through a renovation and facelift. Part of Marriott group now. Rooms were nice and well appointed. Staff was helpful and very attentive to requests made for service. Rates are I. Line with the area. Very convenient if you want a weekend shopping trip...More

    Thank Joseph S
    Hotel's Favourite
    Reviewed 31 July 2017

    First of all, the current prices are a steal cause they're technically going through a renovation but i believe that all the rooms they're renting out are the updated ones. Second, the customer experience specialist Ms. Martinez is excellent. She literally is the reason why...More

    1  Thank TrulyAudrey
    Management response:Responded 1 August 2017

    Thank you for sharing your experience, all of the guestrooms are now complete and our focus has shifted to the lobby renovation which will be complete in mid-September. I am very grateful for your comments about Daisy our Westin Experience Specialist, Daisy works very hard...More

    Reviewed 6 days ago via mobile

    I just left the Westin Galleria in Houston this afternoon. I stayed in a beautifully redone preferred guest floor. But the reason I am writing this is to congratulate the general manager (whom I did not meet) on his/her selection of employees. From Martin at...More

    Thank ggrevera
    Management response:Responded 5 days ago

    Thanks for sharing your experiences, I know your comments will mean a great deal to each of them. The team works very hard every day to make each of our guests experiences a memorable one. I was delighted to read that you loved the newly...More

    Reviewed 4 weeks ago via mobile

    Excellent hotel. Good service. The room was large enough to have a party in (we didn't). Easy parking, not free. Clean with good amenities. Would definite stay here again. We arrived and were tired, check in was quick and easy.More

    Thank Keith T
    Management response:Responded 4 weeks ago

    Greetings; Thank You for sharing your observations about the guestroom sizes, they are indeed very large in comparison to many of the Galleria hotels, our traditional rooms are approximately 425 ft² / 39 m² which provides our guests with lots of additional space to unwind...More

    Reviewed 5 weeks ago

    I reached very late because of delayed flight, the lady at the reception was very friendly, the rooms are very large but loo basic. The bathroom was not clean , sp the WC. The concierge staff is very helpfulMore

    Thank rajesh60
    Management response:Responded 4 weeks ago

    Thank You for sharing your experience, I was pleased to read that the staff service was exceptional, but was disappointed to read about the oversights in the guestroom. The hotel prides itself on our service excellence along with the cleanliness of the guestrooms, it appears...More

    Hotel Granduca Houston
    813 reviews
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    799 reviews
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    The Houstonian
    781 reviews
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    Royal Sonesta Houston Galleria
    1,113 reviews
    #17 of 517 hotels in Houston
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$161 - US$360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Luxury Hotel in Houston
    • #125 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 469
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, TripOnline SA and HotelQuickly so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Houston ,
    • Houston Westin
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    Traveller (181)
    Room & Suite (150)
    Pool & Beach (24)
    Dining (15)
    Hotel & Grounds (102)
    Bathroom (16)
    Business Centre & Event Rooms (11)
    Nearby
    Hotel Granduca Houston
    813 reviews
    2.29 km away
     
    The Houstonian
    781 reviews
    3.50 km away
     
    Royal Sonesta Houston Galleria
    1,113 reviews
    .91 km away
     
    Hampton Inn Houston - Near The Galleria
    799 reviews
    1.52 km away
     
    Nearby Restaurants
    Peli Peli Galleria
    876 reviews
    .23 km away
    Del Frisco's Double Eagle Steakhouse Houston
    471 reviews
    .28 km away
    The Cheesecake Factory
    1,299 reviews
    .30 km away
    Tango & Malbec
    310 reviews
    .22 km away
    Nearby Attractions
    The Galleria
    4,049 reviews
    .26 km away
    Water Wall
    1,047 reviews
    .40 km away
    Ice at the Galleria
    150 reviews
    .49 km away
    A.D. Players
    38 reviews
    .72 km away
    Ask a question
    Questions & Answers
    Tenderminded1430
    22 June 2016|
    Answer
    Response from Juan Pablo M | Reviewed this property |
    I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
    0
    Votes
    Sadie'schoice
    28 January 2016|
    AnswerShow all 13 answers
    Response from Tutu1973 | Reviewed this property |
    Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
    1
    Vote
    Room Tips
    "Doesn t matter but find out about the renovations.."
    Read review
    "high floors are nice"
    Read review
    "The 20th Floor facing front of the hotel has a great view of the city"
    Read review
    "Room closer to the elevator means less walking as the complex is vast"
    Read review
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