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27/8/2017 28/8/2017
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    Westin Galleria Houston Hotel

    5060 W. Alabama St., Houston, TX 77056-5801
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    Traveller (181)
    Room & Suite (150)
    Pool & Beach (24)
    Overview
    • Excellent30%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “daily grill” (57 reviews)
    “heavenly bed” (18 reviews)
    “huge mall” (11 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Westin Galleria Houston Hotel
    Special Offer: Ready. Set. Summer
    Hotel deals
    Deals
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (965)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 876 reviews

    Reviewed 1 week ago via mobile

    Although the hotel is still in the midst of ambitious renovation, it was an enjoyable experience. Other than the clearly blocked off areas, there was no evidence (e.g. noise, construction workers) that the work was being done. The room was very spacious and well appointed....More

    Thank Adam G
    Management response:Responded 1 week ago

    Greetings Adam; thanks for sharing you recent experiences, I was elighted to read that the stay was an enjoyable one and that you enjoyed the new rooms and convenience to the mall.

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    Front desk polite & accommodated my needs. They were courteous, when asked questions or requests. They copied a few items for me at no charge three different times. They also assisted me & arranged for my luggage to be removed from my room, S I...More

    Thank almad762
    Management response:Responded 4 weeks ago

    Greetings; thanks for finding the time in your busy schedule to share your most recent experiences at the hotel. The teams work very hard to ensure each of our guests are well cared for during their visit. I know your comments will mean a great...More

    Reviewed 1 week ago

    First, you need to know that the hotel is undergoing some renovation. I believe it's in its last leg that involves the higher-level floors and the lobby. I was on the 17th floor and from my room I did not experience any inconvenience from a...More

    Thank MyThoughts_10
    Management response:Responded 1 week ago

    Thanks for sharing your feedback, the rooms do indeed look great! W continue to get a great deal of very positive feedback about the stylish décor and upscale finishes. We are in the midst of our lobby renovation at the moment which will be complete...More

    Reviewed 2 weeks ago

    First of all, the current prices are a steal cause they're technically going through a renovation but i believe that all the rooms they're renting out are the updated ones. Second, the customer experience specialist Ms. Martinez is excellent. She literally is the reason why...More

    Thank TrulyAudrey
    Management response:Responded 2 weeks ago

    Thank you for sharing your experience, all of the guestrooms are now complete and our focus has shifted to the lobby renovation which will be complete in mid-September. I am very grateful for your comments about Daisy our Westin Experience Specialist, Daisy works very hard...More

    Reviewed 2 weeks ago

    I have stayed at this hotel several times. The newly-renovated rooms are just beautiful. The air conditioning needs some fine-tuning, as ours cycled from too warm to too cold. Lucas at the front desk was a life saver in getting our boarding passes printed with...More

    Thank Bob K
    Management response:Responded 2 weeks ago

    Greetings Bob; thanks for taking the time to share your most recent experience, I was very pleased to read that you loved the new rooms and that Lucas was such a great help to you during yoru visit. I'll ensure that I share your comments...More

    Hotel Granduca Houston
    807 reviews
    #2 of 515 hotels in Houston
     
    Hampton Inn Houston - Near The Galleria
    788 reviews
    #12 of 515 hotels in Houston
     
    The Houstonian
    778 reviews
    #14 of 515 hotels in Houston
     
    Royal Sonesta Houston Galleria
    1,096 reviews
    #16 of 515 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Houston
    • #125 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 469
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Booking.com, Agoda, TripOnline SA and HotelQuickly so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Houston ,
    • Houston Westin
    Add Photo Photos
    Traveller (181)
    Room & Suite (150)
    Pool & Beach (24)
    Dining (15)
    Hotel & Grounds (102)
    Bathroom (16)
    Business Centre & Event Rooms (11)
    Nearby
    Hotel Granduca Houston
    807 reviews
    2.28 km away
     
    The Houstonian
    778 reviews
    3.48 km away
     
    Royal Sonesta Houston Galleria
    1,096 reviews
    .90 km away
     
    Hampton Inn Houston - Near The Galleria
    788 reviews
    1.51 km away
     
    Nearby Restaurants
    Peli Peli Galleria
    866 reviews
    .22 km away
    Del Frisco's Double Eagle Steakhouse Houston
    462 reviews
    .27 km away
    The Cheesecake Factory
    1,286 reviews
    .29 km away
    Tango & Malbec
    307 reviews
    .23 km away
    Nearby Attractions
    The Galleria
    3,993 reviews
    .26 km away
    Water Wall
    1,030 reviews
    .41 km away
    Ice at the Galleria
    149 reviews
    .48 km away
    A.D. Players
    37 reviews
    .72 km away
    Ask a question
    Questions & Answers
    Tenderminded1430
    22 June 2016|
    Answer
    Response from Juan Pablo M | Reviewed this property |
    I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
    0
    Votes
    Sadie'schoice
    28 January 2016|
    AnswerShow all 13 answers
    Response from Tutu1973 | Reviewed this property |
    Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
    1
    Vote
    Room Tips
    "Doesn t matter but find out about the renovations.."
    Read review
    "high floors are nice"
    Read review
    "The 20th Floor facing front of the hotel has a great view of the city"
    Read review
    "Room closer to the elevator means less walking as the complex is vast"
    Read review
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