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The Westin Galleria Houston

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Traveller (205)
Room & Suite (150)
Pool & Beach (20)
Overview
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5060 W Alabama St, Houston, TX 77056-5801 See on map
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from The Westin Galleria Houston
Offers & Announcements:Book Early & Save in TX!
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Reviews (1,077)
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973 results
Traveller rating
307
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89
57
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Time of year
LanguageEnglish
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307
312
208
89
57
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All reviews heavenly bed direct access self parking location is great rooms are large business center hotel restaurant business trip enjoyed my stay conference valet gym garage convenience starbucks pros cons
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1 - 5 of 973 reviews
Reviewed 3 days ago

had a great time real nice ppl the staff was outstanding.i called to ask about parking and shammsa helped me and walked me through it all then she meet me when i ckes in.so nice loved it.the frontoffice manger lucas stefano was great. the place...More

Thank Iabusaad
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 2 days ago

Greetings; Thank you for the feedback, I was delighted to read that your enjoyed the stay and that the team took such great care of you. I will ensure I share the feedback with them as I know it will mean a great deal to...More

Hotel's Favourite
Reviewed 14 September 2018 via mobile

For sure the Westin wasn’t going to get 5 stars but Shirley at Concierge came to the rescue. My hairdryer wasn’t working. Shirley got me a brand new one. My special customized amenities ordered in advance did not arrive and weren’t in my room. Shirley...More

Thank mshbnyehud
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 16 September 2018

Thank you for sharing your comments about your interactions with Shirley, she loves her role as the hotels concierge and works very hard to make every guest feel welcome and well cared for. I will share your comments with Shirley as I know they will...More

Reviewed 4 days ago

We stayed here with a booked tour, 100 of us on 2 buses. The other bus got there 2 hrs. before us, and they were still packed in the lobby waiting for rooms--so obviously we didn't have any either. In view of their inability to...More

Thank Mary C
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 3 days ago

Greetings Mary; my sincere apologies to you and your entire group, you have all been loyal supporters of the hotel for many years and I do regret that we were not able to have your entire groups rooms ready upon your arrival at the hotel....More

Reviewed 5 days ago

I recently stayed at the Westin Galleria for a conference. This is a typical, large convention and business type hotel. It is clean and modern but has no character or personality. One could just as easily be in Des Monies as in Houston. Nothing in...More

Thank erich802
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 4 days ago

Thank you for the feedback, I was pleased to read that you found the hotel to be clean & modern, we have just completed a full renovation of the entire hotel and all of the meeting space. We have been getting a lot of great...More

Reviewed 1 week ago via mobile

Stayed overnight on business the room was clean and comfortable. Could have had more plugs for charging especially by the desk. The staff was friendly and efficient. The gym on the 24th floor had a pretty good view of the city.More

Thank josephj683
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 1 week ago

Greetings; Thank you for sharing your most recent experiences, The Westin Galleria does indeed have some of the largest guestrooms in the Galleria. We continue to get a great many compliments about the newly renovated rooms, guests love the extra space and the updated modern...More

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About
Description
With its prime location inside the famed Galleria, The Westin Galleria Houston has served as a prestigious landmark in Houston for decades. Today, the refreshed, revived and reinvented centerpiece of The Galleria More announces recent transformations, including the introduction of a brand-new Westin Club, Club Floor Guestrooms, a new Lobby Bar, WestinWORKOUT® Fitness Studio, and a refresh of its expansive meeting space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
469
Price range
US$140 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Westin Houston
,
Houston Westin
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
469
Price range
US$140 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Westin Houston
,
Houston Westin
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Photos
Traveller (205)
Room & Suite (150)
Pool & Beach (20)
Dining (14)
Amenities (8)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
GS032017
18 June 2018|
AnswerShow all 4 answers
Response from LotusDragon | Reviewed this property |
I have researched this question for myself before but cannot remember the exact reasons. Nevertheless, I have always opten for the Westin Galleria.
1
Vote
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Companion802725
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"The higher the better, Starwood Preferred Guest floor is very nice"
montym805
30 Sep 2018
Read review
"Staff at hotel is not customer friendly, as a travel specialist I do not recommend."
Seaside771472
7 Sep 2018
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"room near elevator, 5th floor"
alwaysleaving
21 Aug 2018
Read review
"High floors have a great view"
pizota13
5 Aug 2018
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