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SpringHill Suites Houston Medical Center/NRG Park

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Traveller (55)
Room & Suite (28)
Dining (11)
Overview
  • Excellent32%
  • Very good35%
  • Average22%
  • Poor6%
  • Terrible5%
Travellers talk about
“medical center”(46 reviews)
“living area”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Reviews (318)
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103
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16
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99
103
67
22
16
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All reviewsmedical centerold spanish trailliving arearice universityshuttle that runsmedical caregreat free breakfastyogurtsofa bedmuseum districttwo queensthe breakfast areabit datedmed centeran older hotelshuttle serviceoutdoor pool
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1 - 5 of 307 reviews
Reviewed 3 weeks ago via mobile

Stayed 2 nights. Had 2 appointments a M.D. Anderson Cancer Center. Needed to be close to the hospital for 24 hrs. after a procedure. Wanted to try using shuttle service instead of valet parking or self parking. I am glad I did. The closer you...More

Thank Lilith W
Reviewed 3 weeks ago via mobile

My family and I have stayed at a lot of hotels in the medical district due to my daughters heart condition and always needing follow ups at TCH, but this hotel has definitely stood out to us & will now be where we book for...More

Thank LubbockTxWoman
Reviewed 4 weeks ago via mobile

Stayed three nights at this hotel and was it ever crowded with patients at the nearby Medical Center, Visitors to the stadium, and vacationers? However the front desk and other staff members did an excellent job of handling the groups with ease. Breakfast was very...More

Thank John G
Reviewed 10 July 2018 via mobile

We stayed at this location to be close to NRG Arena for a concert. The staff upon check-in was super friendly. I wanted to like this hotel more but the bathroom was pretty dirty. The outlet looked like it hadn’t been cleaned in months. The...More

Thank CLee144
Response from Michael G, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 4 weeks ago

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Houston Medical Center/NRG Park. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More

Reviewed 10 July 2018

There was one--ONE--nice person who worked there. I ended up writing a letter to the manager about the dreadful service I received. He did respond with an apology, but no coupons or refund, or attempt to satisfy my very unfortunate experiences (plural) here. I called...More

Thank goldenreporting
Response from Michael G, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 5 weeks ago

Hi, First let me apologize; I think you may be speaking with the wrong hotel. This was the first I have heard of this and I have not received a letter or phone call from anyone regarding your recent stay. I would like to speak...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#146 Business Hotel in Houston
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#146 Business Hotel in Houston
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (55)
Room & Suite (28)
Dining (11)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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goldenreporting
12 July 2018|
AnswerShow all 2 answers
Response from Sharon M | Reviewed this property |
I enjoyed everything about this hotel. Near Med center, Museum, Zoo NRG etc. Friendly and clean
0
Votes
Tincan
7 August 2017|
AnswerShow all 2 answers
Response from EileenRMIL | Reviewed this property |
Sorry I am not a coffee drinker so I did not pay attention to the coffee machine.
0
Votes
mcrumbly2016
3 May 2016|
AnswerShow all 5 answers
Response from Suncountry620 | Reviewed this property |
Yes. The shuttle covers approximately a three mile radius and NRG STADIUM is only a few blocks away. Have fun!
1
Vote
Room Tips
"706 was very convenient"
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"Keep driving to the next Marriott somewhere else"
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"Hotel has handicap rooms availiable, our was by elevator, we did not hear a thing!"
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"I was on the 6th floor."
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