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Hilton Houston Plaza/Medical Center

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Traveller (124)
Room & Suite (78)
Pool & Beach (14)
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Overview
  • Excellent38%
  • Very good24%
  • Average17%
  • Poor11%
  • Terrible10%
Travellers talk about
“rice university”(88 reviews)
“medical center”(128 reviews)
“med center”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Houston Plaza/Medical Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Houston Plaza/Medical Center
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (789)
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All reviewsrice universitymedical centermed centershuttle servicemedical facilitiesparking garagetwo room suiteroom servicerestaurant staffmetro railcomplimentary shuttlemuseum districtbreakfast buffetthe entire hotelbusiness tripeasy accessconvenient location
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1 - 5 of 770 reviews
Reviewed 5 days ago via mobile

What should have been a relaxing and happy stay while attending my daughters graduation from Rice University, instead felt as though we had been pranked and were on some hidden camera show. The ENTIRE hotel is under renovation and a very messy, noisy, and frankly...More

1  Thank Jackie Y
Response from Sharonda S, Front Office Manager at Hilton Houston Plaza/Medical CenterResponded 4 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy. As you may know, when a Hotel is undergoing remodeling of its property, there will be...More

Hotel's Favourite
Reviewed 12 February 2018 via mobile

My wife and I booked this hotel the night before she went for a kidney transplant at the St Luke’s Hospital. We flew in to Houston and checked in with no fuss and had a stress free night in a wonderful room. We woke up...More

Thank Donald N
Response from Jay G, General Manager at Hilton Houston Plaza/Medical CenterResponded 13 February 2018

Dear Donald N, Thank you for taking the time to share your experience at the Hilton Houston Plaza/Medical Center. It's always a pleasure to receive such positive feedback. I'm happy that you were pleased with your room and the high quality of service that you...More

Reviewed 1 week ago

Our stay at the Hilton Houston Plaza/Medical Center was to begin Thursday evening prior to my daughter's commencement activities at Rice University on Mother’s Day weekend. We reserved two rooms (one in September) thinking that it would be an appropriate place to stay and recharge...More

Thank blwSML
Response from Ed_Sylcox, General Manager at Hilton Houston Plaza/Medical CenterResponded 4 days ago

I would say that any experience that a guests communicates to us whether positive or negative we take very seriously. I respond to all guest responses because I as the general manager I take your feedback very seriously. As you mentioned that I already reached...More

Reviewed 1 week ago via mobile

******Please note that this hotel is under construction. Construction is M-F 9a-6p and Sat-Sun 11a-6p. If this is an issue for you, please reserve a hotel elsewhere.. Please call the hotel to determine the duration of construction.***** On 5/15/18, I stayed in room 1402 for...More

Thank EmmJoans
Response from Ed_Sylcox, General Manager at Hilton Houston Plaza/Medical CenterResponded 4 days ago

So happy to see that our staff and our remodeling crew all had a positive impact on your stay with us. Everyone here at the Hilton Houston Medical Center takes the guest's experience very seriously and does their very best to exceed our guest's expectations....More

Reviewed 1 week ago

Walked up to desk upon arrival around 1 p.m. Before I could say anything the desk clerk curtly announced "check in is at 3 , no rooms are ready". Lots of people waiting in the lobby since it was Rice graduation weekend. Went to have...More

Thank jkgrandma
Response from Willism04, Guest Relations Manager at Hilton Houston Plaza/Medical CenterResponded 1 week ago

Dear valued guest, Thank you for your most recent stay with us and thank you for you honest feedback. In regards to your check in process during Rice University commencement program last week, As you know, the Hotel was sold out and many guest such...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$139 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$139 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (124)
Room & Suite (78)
Pool & Beach (14)
Dining (9)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
gorskkyge
15 April 2017|
Answer
Response from Willism04 | Property representative |
Although we do not have a shuttle service to and from our two main airport, we do provide our guest with reservations with serveral private town car limo service. Their rates are as follow: From IAH (George Bush INT... More
0
Votes
tomasina d
15 April 2017|
AnswerShow all 4 answers
Response from Sharonda S | Property representative |
Hi my bellman can set up a town car for you and the price for the town car from Hobby Airport is $45.00 and from Bush Airport it is $65.00
0
Votes
pvb2096
8 November 2016|
Answer
Response from Sharonda S | Property representative |
Hi I am sorry for the delay but yes we have a shuttle that will go in a 2 mile radius.
0
Votes
Room Tips
"just don't"
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"high floor"
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"Rooms on the west side don't have adjoining doors and are quieter and are away from the current round of..."
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"look for a different place to stay while visiting houston"
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