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Crowne Plaza Houston River Oaks

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Traveller (190)
Room & Suite (206)
Pool & Beach (18)
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Overview
  • Excellent61%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(212 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Houston River Oaks
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Offers from Crowne Plaza Houston River Oaks
Special Offer: Book Direct and Save
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Reviews (1,694)
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1,617 results
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303
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994
303
168
83
69
Show reviews that mention
All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer serviceself parkinghome away from homemuseum districtgalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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1 - 5 of 1,617 reviews
Reviewed 3 days ago via mobile

So I checked in and the place smelled like a zoo. I bought directly with points from IHG - once I got to my suite it really smelled and it must have been 85 degrees yet thermostat was set to 65 - I called front...More

1  Thank Chuck W
Hotel's Favourite
Reviewed 23 January 2018

My wife and I have stayed there several times a year for medical service at MD Anderson. The value/price ratio is very high. The free shuttle service (well, you ought to tip the driver) to the Medical center and to restaurants in the evening is...More

2  Thank Gerry M
Response from Sylvia S, other at Crowne Plaza Houston River OaksResponded 26 January 2018

Hi Gerry, We would like to thank you for taking the time to leave your feedback. We are so gald you enjoyed your stay. Thank you for leaving such nice comments, we look forward to serving you in the future.

Reviewed 4 days ago via mobile

Check in was normal. Rooms were clean but couldn't feel the comfort and luxury. Breakfast was dull. Many old properties have been maintained like meticulously, but this one is far from them. Some smell and no sound proofing from nearby rooms. Not recommended for my...More

Thank RGandhi25
Reviewed 6 days ago via mobile

IHG should take this off your reservation list until they get the AC fixed. OMG this is Houston, Texas going in the summer and you can get the room colder than 75°. The humidity in this room must be around 45%. They know they have...More

1  Thank Mike M
Reviewed 6 days ago

Dated everything, housekeeping needs improvement! Breakfast cook needs to up his game! Stayed one night and went back to hotel we first stayed at! A positive free shuttle with nice drivers to go to eat.

Thank Dolores D
View more reviews
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$81 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (190)
Room & Suite (206)
Pool & Beach (18)
Dining (17)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Take a smell first."
Read review
"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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