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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (158)
Room & Suite (90)
Dining (10)
Overview
  • Excellent59%
  • Very good19%
  • Average10%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(57 reviews)
“front desk”(107 reviews)
“full kitchen”(17 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (830)
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Traveller rating
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464
144
83
57
47
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All reviewsdouble treefront deskfull kitchenroom servicethe executive loungevalet stafflobby bargreat customer serviceearly checkper dayhome away from homebusiness tripvalet parkingfitness centerpinkyrenovationhousekeeping
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1 - 5 of 795 reviews
Reviewed today

We often choose the Doubletree Galleria Hotel for its convenient location and amenities. Pool area is excellent, clean, very large and inviting. Suites are spacious and well-designed. Breakfast buffet is good (but not worth $19.95 if you have to pay out-of-pocket). Overall, a great value...More

Review collected in partnership with this hotel
Thank BobinTexas
Hotel's Favourite
Reviewed 4 weeks ago via mobile

This hotel has been newly remodeled. The lobby area is very spacious. The bar area is open and nice. The food here in the bar area is actually very good as well. The breakfast on the second floor is very good. My waiter Kona was...More

Thank car5mom
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 weeks ago

It was a pleasure to have you join us while in Houston, and we are delighted to learn that your stay was excellent. We appreciate you noting that Kona’s helpful service and spot-on recommendation of the Full American Breakfast Buffet started your morning right, and...More

Reviewed 5 days ago

Stayed for 2 nights on our way from NZ to NYC. Booked a twin queen room. Rooms a little tired but clean and comfortable. Fantastic mall just a quick walk down the street for good family shopping and dining. Booked the NASA day tour through...More

Review collected in partnership with this hotel
Thank HeatherMaree24
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 days ago

Hi Heather, We are elated that you were able to spend a few nights with us on your way to NYC and appreciate you sharing your feedback. It is wonderful to learn that our Uptown location was an ideal base for visiting the Houston sights...More

Reviewed 6 days ago

Great location (traffic on Westheimer notwithstanding). Breakfast was a bit spendy but was of excellent quality. I needed and accessible bathroom and the tub had very good railing and a detachable handheld showerhead. Large room with kitchenette was clean and comfortable.More

Review collected in partnership with DoubleTree by Hilton
Thank Melanie R
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 days ago

Hi Melanie, We are delighted to learn that the bathroom in your accessible two-room suite was perfect for your needs and that the full kitchen and separate living and sleeping rooms made your stay comfortable. Thank you for also sharing that our quiet neighborhood, just...More

Reviewed 1 week ago

This was my initial time staying in a Double Tree. I thought being it was a subsidiary of Hilton hotel, I would get more than a name with my stay. Yes, the rooms were cool. Yes, the rooms were clean, however i think for the...More

Review collected in partnership with DoubleTree by Hilton
Thank renoneal38
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 6 days ago

It was a pleasure to welcome you for your first DoubleTree experience, and we are glad that overall it was a positive one. While parking options vary by location throughout the DoubleTree brand, our guests find that our rates for both self and valet parking...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (158)
Room & Suite (90)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
1
Vote
Room Tips
"good location, good swiming pool"
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"Book in advance, prices much lower."
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"Very clean"
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"Everything was perfect!"
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