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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (204)
Room & Suite (92)
Traveller (204)
Room & Suite (92)
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Overview
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5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer:Double Points, Every Stay
Hotel deals
Reviews (959)
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914 results
Traveller rating
540
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90
67
57
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LanguageEnglish
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540
160
90
67
57
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All reviews double tree front desk dining table room suite full kitchen room service executive lounge valet staff self park lobby bar per day valet parking home away from home great customer service business trip fitness center shuttle service
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1 - 5 of 914 reviews
Reviewed 3 days ago

Right in the Heart of great shopping and wonderful restaurants. Beautiful view and very nice Hotel. Nice large rooms and very clean. Lobby has a nice bar and the restaurant up on the second floor was very nice. They have very friend staff.More

Review collected in partnership with DoubleTree by Hilton
Thank szahar1978
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 days ago

From friendly service to comfortable rooms and an abundance of on-site services and amenities, we strive to ensure each guest stay is effortless and enjoyable, and we are delighted that you found your time with us to be just that. Thank you for taking the...More

Hotel's Favourite
Reviewed 3 October 2018 via mobile

I have been here several times for work and it might be last one for a while. so I wanted to thank Rhonda for making sure my days always started well with a great breakfast! The rooms with the balcony are suggested!More

1  Thank Stifmaister
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 October 2018

It is an honor to be your hotel-of-choice in the Houston area, and we are delighted to read that Rhonda’s friendly demeanor and cheerful service always brighten your day. Rhonda is a true shining star, and we are lucky to have her as part of...More

Reviewed 3 days ago

Rooms are large - great kitchens- quiet easy to sleep - for a big hotel does not feel crowded. only criticism is the weak fitness center --- seems like one you would find in a small cheaper hotel etc.More

Review collected in partnership with DoubleTree by Hilton
Thank Navigate36414
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 days ago

Thank you for joining us while in Houston. It is a pleasure to read that your two-room suite with a full kitchen allowed you the comforts of home and that you enjoyed your overall stay. We appreciate all of your comments and will make a...More

Reviewed 4 days ago

Roberto Salinas was an incredible server! We loved seeing his warm smile bright and early in the morning. He took great care of us and ensured we had everything we needed! The breakfast was great as well!More

Thank rstruck
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 days ago

Thank you for sharing your kind review. We are delighted to learn that Roberto’s friendly service at breakfast allowed you to start your day off on the right foot! As you noted, Roberto truly is a shining star on our team, and we appreciate you...More

Reviewed 1 week ago

My shower had no water pressure the first morning of my stay but my sink did - I was traveling for business and had to wash my hair in the sink. I was told upon arrival back to the hotel that it was a problem...More

Review collected in partnership with DoubleTree by Hilton
Thank Mobile09269026733
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 days ago

We thank you for discussing this unusual occurrence with us in person during your stay and for reaching out with your feedback. As our front desk explained, we unexpectedly experienced a short period in which some of our rooms lost water pressure while the city...More

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About
Description
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of More the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$109 - US$225 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$109 - US$225 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (204)
Room & Suite (92)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (26)
Nearby
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Nearby RestaurantsSee all 9,030 nearby restaurants
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Nearby AttractionsSee all 937 nearby attractions
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Questions & Answers
Ask a question
Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
2
Votes
Room Tips
"Rooms are clean and equipped with safe and a beautiful desk. Bathrooms are clean. "
Trip47983910973
2 weeks ago
Read review
"Select a different hotel entirely."
michaelfF4316VU
2 weeks ago
Read review
"Higher up, better views"
stevroberds
4 weeks ago
Read review
"The suites offer are very roomy."
382lindah
4 weeks ago
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