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DoubleTree by Hilton Hotel Houston Downtown

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Traveller (158)
Room & Suite (79)
Dining (4)
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Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(21 reviews)
“hobby center”(19 reviews)
“corner room”(34 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,282)
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1,236 results
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416
367
236
133
84
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416
367
236
133
84
Show reviews that mention
All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeproximityconference
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1 - 5 of 1,236 reviews
Reviewed 2 days ago via mobile

Our experience here was phenomenal,the food was exquisite,and the cocktails made by our bartender Eric were fantastic and fast,I definitely recommend this place. We started off our girls night at the double tree and made our way to Main Street. It was just a good...More

Thank Emmy_J23
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded yesterday

Thank you for taking the time to respond to this review. We are thrilled you had a phenomenal experience at our hotel. This is what makes us thrive; hearing that Eric made the start of your night an excellent one. We hope you keep us...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

This is our first night but the double tree has already excelled itself. On arrival we received texts checking everything is ok and warm cookies. Then we get a free shuttle downtown courtesy of Hayley. Then we see the two hardest working barman in Houston...More

Thank js22222
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 weeks ago

Thank you for taking the time to write this review. Here at the DoubleTree by Hilton Houston Downtown we take pride on what we do and to hear that we have succeeded, brings us a lot of joy. We strive to create rewarding experiences like...More

Reviewed 2 days ago

A super stay, would really recommend as this is excellent value for money! Super comfy beds and great location. We were delighted to receive a little cookie on arrival which was a nice touch. Nice big rooms and lovely toiletries.More

Review collected in partnership with DoubleTree by Hilton
Thank rrober163031
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 days ago

Thank you very much for your review. We love to hear you enjoyed your stay and our delicious DoubleTree chocolate chip cookies. Our locations is great for many reasons; we are near restaurants, businesses, the Minute Maid Park home of our Houston Astros and the...More

Reviewed 3 days ago via mobile

Dated but fine hotel. Minor concerns like no housekeeping until 4pm one day and mixed up order at the restaurant but no big deal. Not the usual Hilton experience but it was fine. My back hurt after second night on the bed. By comparison currently...More

Thank JohnS1026
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 days ago

Thank you for taking the time to provide a review. I sincerely apologize that we did not deliver the experience our many loyal guests expect and deserve. Please know that should something not go just right with your stay, the entire staff is here to...More

Reviewed 1 week ago via mobile

I came to Houston this weekend to see Hamilton and treat my kids to something extra special. Here's what has went wrong * First valet guy couldn't even be bothered to come to me to get my keys let alone smile or care at all....More

Thank Ivysmama
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 1 week ago

Valued guest thank you greatly for your feedback. I sincerely apologize we were unable to meet and exceed your expectations. The service received was certainly unacceptable. Unfortunately the gift shop is privately owned with a closing time of 10pm. I am sorry this was not...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$119 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (158)
Room & Suite (79)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
24 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"bayou view rooms are the best"
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"Corner king suites was spacious and had a lot of windows"
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"Good location for downtown visit"
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"20th floor rooms looked nice, Although our room in 1706 was very good"
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