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My husband and I stayed at the hotel for his 40th birthday. I wanted to surprise him with champagne, a few birthday gifts and flowers in the room when we arrived and the staff was super helpful in making sure those items were in the...More
Response from HotelZaZa, General Manager at Hotel ZaZa Houston Museum DistrictResponded today
Thank you choosing ZaZa! I am delighted to hear that your husband's birthday weekend was memorable and special. I also love hearing that you appreciated our staff, particularly James Quillen. I hope to welcome you both back for another perfect visit soon!
This is a really cool funky hotel in a beautiful location in Houston. My wife and I have always heard good things about Zaza and wanted to stay there. The atmosphere is cool and lively. The staff was attentive and provided very good service. The...More
Response from HotelZaZa, General Manager at Hotel ZaZa Houston Museum DistrictResponded 5 June 2018
Thank you for the review! So glad that you enjoyed our Fantastico suite! We strive to maintain top notch service as well as provide the best vibe and experience to each and every guest. Come back and see us! We Love Ya At ZaZa!
This is an upscale hotel in a great location. Used room service, not the restaurant, food was good but the order was not executed correctly. Staff and valet service very friendly and helpful. The room was very nice. The only negative was the unexpectedly inappropriate...More
Response from HotelZaZa, General Manager at Hotel ZaZa Houston Museum DistrictResponded 2 days ago
imhop, thank you for sharing your concerns. This is not the impression we like to leave on our guests and I ensure we will work diligently to improve. I hope you will offer us another chance to welcome you back and show you the service...More
Aside from the WONDERFUL location, ZAZA is a perfect hotel for young professionals who want to enjoy Luxury and a good evening. The restaurant is wonderful, the Bar is a destination point for local Houstonians, and the Pool.... well it's simply wonderful.More
1 Thank Paul T
Response from HotelZaZa, General Manager at Hotel ZaZa Houston Museum DistrictResponded 2 weeks ago
Paul, I am so glad to see that you enjoyed your experience and our great location! Providing each guest with the best service while maintaining our unique vibe and atmosphere for the ultimate luxury experience is top priority! Come back and see us, We Love...More
Boutique and stylish, albeit not to my taste. Room were well appointed. Breakfast, the menu is extensive and service was excellent. They have a "free" shuttle service, which I used extensively. You have to tip, but they will take you or pick you up anywhere...More