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JW Marriott Houston Downtown

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Traveller (261)
Room & Suite (120)
Storyboard
Overview
  • Excellent78%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“steel beams”(11 reviews)
“soaking tub”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star Hotel
All hotel details
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Reviews (928)
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905 results
Traveller rating
688
138
42
17
20
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688
138
42
17
20
Show reviews that mention
All reviewsnespresso machinesteel beamssoaking tubturn down servicethe concierge loungeroom servicebeautiful hotellight railbars and restaurantscar servicevalet parkingluxury hotelupon checkking roomhotel staybusiness tripchecking in
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1 - 5 of 905 reviews
Reviewed 4 days ago

First off, we arrived into Houston earlier than expected and asked (on the app) to check in at 1pm. We showed up at the hotel at 11 to see if we could check in earlier and they said yes - a bonus so we could...More

Thank torav
Reviewed 5 days ago via mobile

This hotel was excellent. Staff was excellent and facility was very clean. Only problem we saw while there is outside of the hotel is a rough part of town. The staff kept the rift raft out for the most part but police were outside handcuffing...More

Thank Stassimark
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 4 days ago

Dear Stassimark, Thank you for taking the time to send us a complimentary review of your recent stay, I'm so happy to hear that you enjoyed your time during the Wedding! Downtown Houston is just like any other city, people come and people go and...More

Reviewed 1 week ago

This was the nicest Marriott property I have stayed in. Although the property itself was outstanding, it was the friendliness of the staff that made the stay most memorable and enjoyable! The amenities were numerous and the location felt safe and convenient.More

Review collected in partnership with this hotel
Thank Wendy_DC2018
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear Wend_DC2018, Thank you for taking the time to send us such a complimentary review on your stay at the JW Marriott Houston Downtown. We look forward to having you back again to enjoy our hotel, hopefully you will get to experience our SPA by...More

Reviewed 1 week ago

Everything almost perfect but I can not understand why they have not been ever able to charge points in my Marriot Rewards account. To highlight the breakfast, with very good natural fruit and cereals but it is expensive and is not included the expresso coffee.More

Review collected in partnership with this hotel
Thank santiagogarciaov2018
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear Santiagogarciaov2018, Thank you for taking the time to leave us a complimentary review, if you would like to reach out to our hotel manager Chris, he will be able to help you with your Marriott Reward points. In each hotel guest room there is...More

Reviewed 1 week ago

We spent Friday night at the JW Mattiott in downtown Houston. The hotel was beautiful and the staff was excellent and very accommodating. Jeremy, the manager, was very friendly and helpful. We would definitely stay there again.

Thank Kathleen P
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$238 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Houston
#2 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$238 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Houston
#2 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (261)
Room & Suite (120)
Dining (43)
Business Centre & Event Rooms (6)
Questions & Answers
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BarkingBird
25 January 2018|
AnswerShow all 2 answers
Response from avvicted2me | Reviewed this property |
The charge was $41 per night during my visit.
1
Vote
msweeney1198
19 January 2018|
AnswerShow all 3 answers
Response from chrissyf | Reviewed this property |
Breakfast (Saturday breakfast was much more expansive than typical continental breakfasts), dessert/non-alcoholic beverages (after dinner) and cocktail hour (although you should double check if wine/beer is additional $$ as... More
1
Vote
NZKirst
26 December 2017|
Answer
Response from Annie S | Reviewed this property |
Sorry not sure but I don’t think so
0
Votes
Room Tips
"dont call ashley"
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"Ask if you will be looking at a brick wall!"
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"corner king room is wonderful"
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"The air quality in the hallway (22nd floor) was very poor. It smelled musty and didn't appear to have..."
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