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Courtyard Houston-West University

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Traveller (25)
Room & Suite (29)
Dining (17)
Overview
  • Excellent43%
  • Very good34%
  • Average13%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Reviews (173)
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168 results
Traveller rating
69
59
21
14
5
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LanguageEnglish
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69
59
21
14
5
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All reviewsrice universityaverage courtyardsurface streetsbuffalo speedwaymarriott appfront deskroom was cleangreenway plazahighly recommend staying herewithin milespool and hot tubrecently stayed at this hotelstarbucks coffeesmall refrigeratormedical centerfirst floorbathroom sink
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1 - 5 of 168 reviews
Reviewed 2 weeks ago via mobile

Sid, the front host, was incredibly helpful when our room keys first did not work. He was quick and precise about getting the problem resolved. However, Annie was an absolutely perfect host. She is One of the best bartenders I have ever encountered. Annie has...More

Thank jtbroich
Reviewed 2 weeks ago via mobile

On a business trip, the staff at this courtyard Marriott exceeded expectations. Both Annie and Sid provided an inviting atmosphere with a plethora of information about the city. An initial issue was solved by Sid’s quick problem solving, and I recieved a free drink to...More

Thank rhughes9179
Reviewed 4 weeks ago

Let me start out by saying, I am loyal to Marriott. I always prefer a Marriott property if one is available. This courtyard does not meet the standards set by Marriott. The staff are friendly and helpful and the lobby looks ok but the rooms...More

Thank frintern2
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 4 weeks ago

Thank you for taking the time to provide feedback about your recent stay. We apologize that the hotel was not as you had hoped. We are an older property, but do have a renovation scheduled for 2019. We do hope that you will allow us...More

Reviewed 29 June 2018 via mobile

Shy was an excellent server. She was always so polite, friendly and fun. She made our stay with Wellcare feel as if we were at home. I will always choose this hotel because of her, Arnold and Dezmon the drivers because they made sure we...More

Thank Tyquincia R
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 30 June 2018

Thank you for taking the time to review the hotel. We appreciate the feedback and love to hear that you received great customer service during your time with us. We will be sure to share comments with the entire team and celebrate Shy, Arnold, and...More

Reviewed 22 June 2018 via mobile

Great location close to Rice and the Medical Center, restaurants on Kirby, and less than 15 minutes to downtown or the Galleria. Nice gym that was never full. Good breakfast buffet. Rooms are rather typical for a courtyard. Pretty good weekend rates but the real...More

1  Thank jsthouston
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 23 June 2018

Thank you for taking the time to review our hotel. We appreciate the feedback and hope to see you again the next time you are in Houston.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
US$94 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (29)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tracy N
25 January 2018|
AnswerShow all 4 answers
Response from Brandon R | Property representative |
Only upon request.
0
Votes
Iain M
18 April 2016|
Answer
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
0
Votes
Room Tips
"This place is not somewhere you go for any views, it is just in a quiet part of town (Uptown Houston)."
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"1st Floor with a pool view was quiet, private and a decent view of the nicely maintained landscaping."
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"I prefer a king room on the second or third floor overlooking the pool"
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"Just make reservations in advance"
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