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All reviewsrice universityaverage courtyardsurface streetsbuffalo speedwaymarriott appfront deskroom was cleangreenway plazahighly recommend staying herewithin milespool and hot tubrecently stayed at this hotelstarbucks coffeesmall refrigeratormedical centerfirst floorbathroom sink
Sid, the front host, was incredibly helpful when our room keys first did not work. He was quick and precise about getting the problem resolved. However, Annie was an absolutely perfect host. She is One of the best bartenders I have ever encountered. Annie has...More
On a business trip, the staff at this courtyard Marriott exceeded expectations. Both Annie and Sid provided an inviting atmosphere with a plethora of information about the city. An initial issue was solved by Sid’s quick problem solving, and I recieved a free drink to...More
Let me start out by saying, I am loyal to Marriott. I always prefer a Marriott property if one is available. This courtyard does not meet the standards set by Marriott. The staff are friendly and helpful and the lobby looks ok but the rooms...More
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 4 weeks ago
Thank you for taking the time to provide feedback about your recent stay. We apologize that the hotel was not as you had hoped. We are an older property, but do have a renovation scheduled for 2019. We do hope that you will allow us...More
Shy was an excellent server. She was always so polite, friendly and fun. She made our stay with Wellcare feel as if we were at home. I will always choose this hotel because of her, Arnold and Dezmon the drivers because they made sure we...More
Thank Tyquincia R
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 30 June 2018
Thank you for taking the time to review the hotel. We appreciate the feedback and love to hear that you received great customer service during your time with us. We will be sure to share comments with the entire team and celebrate Shy, Arnold, and...More
Great location close to Rice and the Medical Center, restaurants on Kirby, and less than 15 minutes to downtown or the Galleria. Nice gym that was never full. Good breakfast buffet. Rooms are rather typical for a courtyard. Pretty good weekend rates but the real...More
1 Thank jsthouston
Response from Kathy J, General Manager at Courtyard Houston-West UniversityResponded 23 June 2018
Thank you for taking the time to review our hotel. We appreciate the feedback and hope to see you again the next time you are in Houston.
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this helps.
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"This place is not somewhere you go for any views, it is just in a quiet part of town (Uptown Houston)."