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All reviews rice university average courtyard surface streets buffalo speedway marriott app front desk room was clean bistro restaurant greenway plaza frequent guest highly recommend staying here within miles pool and hot tub courtyard marriott recently stayed at this hotel medical center starbucks coffee
It was my first time to stay at this hotel because whenever I am in Houston, I would either pick the Marriott hotels in the Downtown area or those near Galleria. The Courtyard was not that bad, it’s close to a supermarket, CVS store and...More
We stayed here last week due to a late visit to this area. It was very average experience, with the following two issues. The phone in the room was broken (need to dial the front desk from a cell), and the internet TV not working....More
Date of stay: December 2018
Thank Brad B
Response from KathyJ1542, General Manager at Courtyard Houston-West UniversityResponded 4 weeks ago
Thank you for taking the time to review the hotel. We apologize that we have fallen short of you expectations. We greatly appreciate the feedback so we can approve our guest experience. We do hope that you will allow us the opportunity to better serve...More
The employees are customer service oriented - especially Jay. He goes above and beyond to make sure my needs are met. Always friendly, professional and always remembers me. I highly recommend this hotel.
I'll be honest, I hadn't really wanted to stay here because I was working in Downtown (15 minute cab ride) but I was pleasantly surprised, mainly because the staff were so helpful and friendly. Katherine, the general manager, took some trouble to sort out a...More
I stayed here on business, hoping to find a property close to the restaurants and bars of the University neighborhood.
Unfortunately, immediately upon turning into the parking lot, I realized I wouldn't really be close to anything except 59. The immediate location is basically in...More
Date of stay: October 2018
Response from KathyJ1542, General Manager at Courtyard Houston-West UniversityResponded 23 October 2018
Thank you for taking the time to leave us a review. We apologize that your experience was up to standards. We are actively making changed to update our hotel and the TV exchange is the first part of our renovation. We will undergo a full...More
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this helps.
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"AC control is on the floor unit; don't expect a normal wall thermostat."