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Hilton Americas - Houston

3,007 reviews
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Traveller (718)
Room & Suite (279)
Dining (51)
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“convention center”(505 reviews)
“toyota center”(344 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Americas - Houston
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (3,007)Write a Review
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6
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All reviewsconvention centertoyota centerthe executive loungediscovery greenminute maid parksky bridgegreat hotellarge hotelattending a conferencehouse of blueslobby barwithin walking distanceself parkingdowntown areaastros gameindoor poollove this hotel
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1 - 5 of 2,885 reviews
Reviewed yesterday

The hotel itself is nice, but they are very much lacking in attention to detail. We were told that our room would be ready by 3 PM and they would text us when it was ready. At 3:20 we went back to check in and...More

Thank gr8one17
Hotel's Favourite
Reviewed 4 January 2018

This was my first visit to Houston and we love the Hilton line so we chose to stay at this hotel expecting the usual Hilton treatment. I was in for quite a pleasant surprise my stay at this property was anything but usual it was...More

7  Thank 3princessesinapod
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 8 January 2018

Dear 3princessesinapod, Wow! Thank you so much for taking the time to provide your feedback and to recognize Joe and the rest of our team for the great service they provided you and your family during your stay with us. We are grateful we were...More

Reviewed 2 days ago

Stayed at the Hilton Americas - Houston and found nothing to do and NO WHERE to shop in the entire downtown core. Food was over priced and the restaurants connected to the Convention Centre were not aware that over 3000 people from Mac Tools were...More

Thank dbgford
A TripAdvisor Member
1
Reviewed 3 days ago via mobile

Horrible customer service! They will not let you change your length of stay if you plan to leave early and are argumentative and rude. Beware that you MUST stay at least 3 nights even if you aren’t notified when you originally book. Called in advance...More

Thank A TripAdvisor Member
Reviewed 3 days ago

Have always stopped in to have a drink at the beautiful bar, but have never stayed the night. To be honest I thought it might be another "cold convention hotel". Boy was I WRONG! Every employee was very helpful and friendly. The room/bed was great...More

1  Thank artyis
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$171 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Houston
#1 Green Hotel in Houston
#3 Spa Hotel in Houston
#5 Luxury Hotel in Houston
#5 Business Hotel in Houston
#7 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Houston
#1 Green Hotel in Houston
#3 Spa Hotel in Houston
#5 Luxury Hotel in Houston
#5 Business Hotel in Houston
#7 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (718)
Room & Suite (279)
Dining (51)
Pool & Beach (36)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Amenities (1)
Questions & Answers
Ask a question
Csande1
23 January 2018|
AnswerShow all 5 answers
Response from HiltonAmericas | Property representative |
Dear Csande1, Thank you for your inquiry. All of our rooms are equipped with a mini refrigerator. We have larger refrigerators available complimentary upon request. If you have any additional questions, please feel free... More
0
Votes
rjwomack
3 January 2018|
Answer
Response from HiltonAmericas | Property representative |
Dear rjwomack, We keep the temperature of our indoor pool at 82 degrees. Please let us know if you have any additional questions. You may text us at 713.322.7500 at any time and we will assist you right away. Thank you for... More
0
Votes
Drlicy
6 December 2017|
AnswerShow all 4 answers
Response from HiltonAmericas | Property representative |
Dear Drlicy, Thank you for your inquiry. As Steve t mentioned, the Shops at Houston Center is in walking distance. For more robust and world class shopping, The Galleria is a shoppers dream. We recommend a taxi or Uber/Lyft... More
0
Votes
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Room Tips
"Rooms seemed a bit tired and over priced, $200 a night was too much. Beds were very comfortable."
Read review
"The hotel is so well built, it is quiet. Reasonable room rates. The Hilton Americas is an example of getting..."
Read review
"I enjoy rooms on upper levels so that I can have a view. Most times these are the quietest rooms."
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"Ask for a view of the city (north) or west side view."
Read review
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