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Room & Suite (238)
Dining (91)
What is Travellers’ Choice?
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About
#20 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,207 newly renovated luxurious guestrooms, including four Presidential Suites and 28 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel features 1600 Bar + Grille, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, the full service Skyline Spa & Health Club and FedEx Office and is steps away from Discovery Green Park, Toyota Center, PNC Stadium, GreenStreet premier dining and entertainment center, and Minute Maid Park. With 91,500 square feet of flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom - Houston's largest ballroom, Hilton Americas-Houston is the perfect meeting place for any group. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for ten consecutive years.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Taxi service
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Air purifier
Room service
Safe
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Park View
Languages Spoken
English, French, Spanish
Location
86Good for walkers
Grade: 86 out of 100
82Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
1600 Lamar St, Houston, TX 77010-5012
Getting there
Car HireSee all Houston car hire
3986Reviews79Q+A100Room tips
Reviews
Traveller rating
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Most Recent
Great service, I went to the hotel restaurant and I loved the customer service. My server was Norma Martinez and she did an exceptional job being kind, gentle, and profesional. The food was great, I definitely recommend this place to visit! Ask for Norma Martinez she’s a great server
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
We stayed at Hilton-Americas for Comicpalooza, which we have done several times in the past. Despite the challenges and labor shortages of COVID, the staff were incredibly helpful and friendly. They have surpassed their prior level of excellence. A big shout out to Norma in the 1600 Bar + Grill. She took stellar care of us for breakfast, lunch, and dinner, as well as breakfast the following morning before checking out. Notwithstanding working the full day, she always had a smile on her face and remembered us and greeted us warmly. The food was delicious as well. The hostess also worked all day on that Saturday and remembered us and greeted us warmly each time we came to dine. Although Norma and her colleague at the hostess stand set the pace, the entire staff was amazing as well. Kudos to the entire team and thank you for a great weekend.…
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip: High Floor, Park View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 22 Jul 2021
Dear Jim C, Thank you for staying with us over Comicpalooza weekend and for taking the time to recognize Norma for the great service she provided you while dining in our 1600 Bar + Grille. We are grateful to have her as part of our Hilton Americas-Houston family. We appreciate you staying with us and we look forward to serving you again. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an amazing experience. Very clean, very organized, very professional. The staff was amazing, especially Ms. Glenda at the concierge. She was fantastic. She deserves a raise. She was very fantastic in providing amazing service and making us feel like family. She went above and beyond to make us feel very comfortable here. Definitely will come again.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 5 days ago
Dear Phyllis H, Thank you so much for taking the time to share your amazing experience with so many others and to recognize Glenda for the fantastic service she provided you. We have shared this with her and thanked her for taking such great care of you. We appreciate you staying with us and we look forward to your return. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family just returned from trip that included a four night stay at Hilton Americas Houston. We could not have been happier with the experience and highly recommend for families staying in the area. The pool and hot tub was quite the hit with the kiddos and the entire family for that matter. The view of the skyline was an added bonus out the window. It was not busy at all — with the pool entirely to ourselves one evening. We were also quite happy with hotel perks for diamond members. One of our two rooms was upgraded at checkin and both rooms were in close proximity. Further, full buffet breakfast was complimentary at the 24th floor executive lounge (which was quite amazing itself) as well as snacks and beverages later in day. And we were given a daily voucher for free appetizer and non-alcoholic beverage per person at lobby bar. Overall, this is one of the best hotel stays we have ever had. Definitely would recommend highly!…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 6 days ago
Dear Dan, Thank you for sharing you and your family’s excellent experience at the Hilton Americas-Houston with so many others. We are pleased you enjoyed our R24 Executive Rooftop Lounge that in addition to the food offerings, has some of the best views on downtown Houston. We are grateful to have had you and your family as our guests and we look forward to the opportunity to serve you again. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in with Daniel L . During houston marathon weekend . DANIEL L was super nice and very polite during check in. What a way to start a great weekend! Thanks Hilton Americas. He explained everything very politely and on point. Thank you HILTON AMERICAS
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear Monica M, Thank you so much for taking the time to recognize Daniel for the super great service he provided you. We will be sure to share this with him. We appreciate you staying with us and we hope we have the opportunity to serve you again for the 2024 Chevron Houston Marathon…or sooner! Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second stay at this property. The convenience of their location (attached to the GRB Convention Center) is unbeatable. However, the benefits don't end there. This hotel is very clean and comfortable, and I felt safe - you must use your keycard or digital key to access the guestroom floors. All of the employees I encountered were very friendly, courteous and helpful. I had the breakfast buffet two different mornings and it had a wonderful assortment of breakfast items. Everything was fresh and delicious.The executive lounge is comfortable and has a great view. Although I did not use the pool or hot tub on this visit, I did note that the area was very clean. The rooftop open air lounge area is also very nice. I would absolutely stay here again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear Educated_Rita, Wow! Thank you for taking the time to provide your feedback and to share your great stay at the Hilton Americas-Houston with so many others. Glad you enjoyed the many things we have to offer our guest. We are grateful to have had you as our guest and we look forward to your return. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is very centrally located, next to the convention center and Toyota center. It’s right downtown. Lots of food and bars nearby. The hotel itself is very nice and huge!!! My room was large, as was the bathroom. Clean and ready for my arrival. The gym was very nice! Great views and very large which is SO nice. I get tired of cramped hotel gyms with no space and shotty equipment. They had so many treadmills, ellipticals, machines, weights, chilled towels… even a peloton (1). The pool is pretty big too! It is indoors but has a great view and also has a lovely sitting terrace right off of it, outdoors but covered. The breakfast was great!!!! Loved the executive amenities. One thing I will note- I used the microwave (in the common area of each floor) and they had sanitizer wipes out to encourage people to clean up after themselves- love it! But there was no trash can to be seen so I had to take my used sanitizer wipes back to my room with me? A small trash can hidden in the corner would be very thoughtful and helpful. Overall, well done.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 2 weeks ago
Dear Mads, We appreciate you taking the time to share your great experience at the Hilton Americas-Houston with so many others and highlighting how much you enjoyed our fitness center, pool, terrace, breakfast and convenient location. Thank you for staying with us and we look forward to serving you again. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We (my husband and 2 little girls) visited Houston over Christmas and stayed here for 5 nights. We were confused as to where the entrance of the hotel was and wound up on the wrong "side" of the building. Some signage pointing us to the other side would have been helpful. When we pulled up, one of my daughters took a terrible fall flat on her face and onto the pavement after falling out of the car. The valet worker who was standing there stood there and grinned/giggled and did not offer assistance despite the fact we were clearly pulling up to check in. I grabbed my daughter and took her into the lobby to get cleaned up while my husband unloaded the car with an employee, who wheeled the cart into the hotel and left it at the front desk. Husband went to park with other child. I approached the front desk to check in and when I asked for a bellhop to take us upstairs (as we had several pieces of luggage and my daughter was distraught), she flatly said, "We don't have bellhops here." Given no alternative. (I subsequently discovered this was a lie as I saw bellhops and there is even a bellhop desk.) I am a Diamond Member, which was not acknowledged either. I wound up pushing the cart myself with my crying child. To make matters worse, the employee told me to take use a particular elevator bank which wound up being the wrong elevator bank, and so our walk around the floor to get to our connecting rooms was endless. Be aware that the hotel is inconsistent on accepting deliveries; we had a delivery set up through Instacart to arrive close to our expected arrival time and the hotel turned the delivery person away despite our having done online check-in and we missed out on some vital supplies we had relied on with no apology, just a chaotic and inconsistent response from the front desk. We always get deliveries at hotels and it is never an issue - this was literally a couple of bags. If this is a "real" rule, it should be clearly stated in the booking. We also messaged the front desk through the Hilton app well in advance that we were expecting this delivery and no one responded that it would be an issue. (I did see a warning in the booking confirmation that they don't send delivery people upstairs, but we simply expected the front desk to hold two bags for our pending arrival, which they knew.) During our stay, I appreciated the chat feature on the Hilton app VERY much (especially Betty and Amber, who were both very nice), particularly since when I tried to call to the front desk, the phone often rang and rang. I appreciated the executive lounge and the breakfast served there. My kids liked the pool. The bed was super comfortable. Housekeeping was generally good but on a couple of occasions I had to ask repeatedly for a restock of body lotion and paper coffee cups. I don't know if the hotel was overwhelmed by the Ol' Miss team there for the Texas Bowl that week, but being that this is a hotel attached to a convention center, I assume this is not the hotel's first rodeo dealing with a busy situation. I found errors on our folio and am still waiting for a response from management.…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 2 weeks ago
Dear Sparkle78, Thank you for your feedback. We apologize that we fell short of our service delivery commitment in several areas as well as the lack of concern shown for your daughter. We have shared your review with our team. We have tried messaging you through TripAdvisor in order to get more details on your visit, follow up on your daughter’s well-being and to ensure you received the corrected folio. We appreciate you and your family staying with us and again our apology. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is spacious and inviting, everything you would expect from a downtown Hilton. I chose it for its location on Discovery Green, but what really wowed me was the indoor pool on the 24th floor. This was one of the largest, cleanest, warmest indoor hotel pools, with a fantastic view of the city. Kids loved it!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 2 weeks ago
Dear C P, Thank you so much for taking the time to share you and your family’s great experience at the Hilton Americas-Houston. Our pool, great location, service and other amenities make the Hilton Americas-Houston a great choice for leisure or business. We appreciate you staying with us and we look forward to serving you and your family again. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilton Honors Diamond member here.. Run down (average) Hilton with terrible service. Room and bathroom are small, hotel is crowded and there is barely any service. Digital Key doesn't work, there are over 25 people in line to check in with 1 agent. Called hotel number twice and rings indefinitely, no one answers. Zero amenities for Diamond members, everyone gets access to executive lounge with zero amenities (paid bar only). No upgrade and don't even have drinking water. Can't wait to leave. You've been warned.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 3 weeks ago
Dear FAA1996, We are very sorry for the experience you had during your recent stay with us and that you felt the recently renovated room you selected was not to your satisfaction. We did run diagnostics on our digital key system and did not find any issues but we will continue to monitor this. Our Hilton Diamond level guests, along with those guests staying in our Executive Level rooms, receive exclusive access to our R24 Executive Rooftop Lounge with some of the best views of Downtown Houston. We encourage all of our guests to utilize our guest service hotline and texting service, available 24 hours a day, so we may be able to expedite any requests or concerns guests may have when staying with us as convenient for them as possible. Mr. Arias, we appreciate your Hilton loyalty and we do hope you allow us another opportunity to serve you when your travels bring you back to Houston. We are confident your experience will be a great one like so many others have and will continue to receive while staying with us. Again, our apology. JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$218 - US$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton americas - houston hotel houston, hilton hotel houston, hilton houston, hilton americas hotel houston, houston hilton
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
1207
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Frequently Asked Questions about Hilton Americas-Houston
Which popular attractions are close to Hilton Americas-Houston?
Nearby attractions include Magic, Music, & Mayhem (0.4 km), Brazos Bend State Park (0.3 km), and Discovery Green (0.2 km).
What are some of the property amenities at Hilton Americas-Houston?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Americas-Houston?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Americas-Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Americas-Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Americas-Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Xochi, and guadalajara del centro.
Are there opportunities to exercise at Hilton Americas-Houston?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hilton Americas-Houston located near the city centre?
Yes, it is 0.4 km away from the centre of Houston.
Are any cleaning services offered at Hilton Americas-Houston?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Americas-Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Americas-Houston?
The staff speaks multiple languages, including English, Spanish, and French.