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Best Western Plus Northwest Inn & Suites

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Traveller (12)
Room & Suite (17)
Pool & Beach (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
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Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

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Contact
11611 Northwest Fwy, Houston, TX 77092-6257
Getting there
George Bush Intercontinental Airport23 km
Hobby Airport28 km
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181Reviews
59Photos
0Q+A
8Room tips
Traveller rating
  • 72
  • 70
  • 25
  • 10
  • 4
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Popular mentions
We had arranged for a late check in, and when we arrived the front door to the lobby was locked. The doors were glass and I could see the desk clearly, but no one was there. Luckily a security guard walked by, who went in from a different door and told the desk clerk we were
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Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 14 Dec 2018
Dear Guest, Thanks for staying at the Best Western Plus Northwest Inn during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.
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Hotel's Favourite
This place was great. Manager apologized for construction but honestly, I didn't see or hear a thing. It was nice clean and quiet. I look forward to staying here in the future. Breakfast area was clean and staff was wiping tables the second someone vacated.
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Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 5 Oct 2018
Hello Guest, Greetings from the Best Western Plus Northwest Inn. We have noticed your feedback and thank you for the positive comments. Your reviews are important to us to improve our hospitality further. Customer satisfaction is important to us. Sincerely, Hotel Manager.
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Friendly Check in; AC worked well! Location is good for my purpose it's right off the expressway and make it easy to get around. Breakfast is always hot! They need an ice machine on every floor not just the second floor.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager. at Best Western Plus Northwest Inn & Suites
Responded 14 Dec 2018
Dear Valued Guest, Thanks for the stay and the positive review. Glad to note that you liked the location, customer service, ​and breakfast. It is our privilege to have clients like you. For us, customer satisfaction is the best reward for whatever we offer. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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Disappointing. Very hard to find location and not because of road construction. Indifferent, not rude, just don't care reception. Weak, untasty breakfast. We thougbt wr would really like this place but won't stay there again.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 8 Nov 2018
Hello Guest, Thank you for the stay at the Best Western Plus Northwest Inn. We regret the all-around mess as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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This is a very nice Hotel located just off of North West Highway in Houston. There are several well known restaurants close to this hotel. The room are very clean and quite and the Breakfast was very good.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 27 Aug 2018
Dear Valued Guest, Thanks for staying at the Best Western Plus Northwest Inn & Suites and expressing your satisfaction through the review. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager
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2 Queens
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1234
"Second floor with backside from highway."
"3rd floor rooms are quieter"
"Avoid the fourth floor."
"Stay away from the conference room"
"We asked for a high floor away from the elevator...and our room was quiet. Found it ood though...no ice machine on the floor."
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12
PRICE RANGE
US$83 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western houstonbest western northwest hotelhouston best western
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
60
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