We had arranged for a late check in, and when we arrived the front door to the lobby was locked. The doors were glass and I could see the desk clearly, but no one was there. Luckily a security guard walked by, who went in from a different door and told the desk clerk we were…
This place was great. Manager apologized for construction but honestly, I didn't see or hear a thing. It was nice clean and quiet. I look forward to staying here in the future. Breakfast area was clean and staff was wiping tables the second someone vacated.
Friendly Check in; AC worked well! Location is good for my purpose it's right off the expressway and make it easy to get around. Breakfast is always hot! They need an ice machine on every floor not just the second floor.
Disappointing. Very hard to find location and not because of road construction. Indifferent, not rude, just don't care reception. Weak, untasty breakfast. We thougbt wr would really like this place but won't stay there again.
This is a very nice Hotel located just off of North West Highway in Houston. There are several well known restaurants close to this hotel. The room are very clean and quite and the Breakfast was very good.
"Second floor with backside from highway."
"3rd floor rooms are quieter"
"Avoid the fourth floor."
"Stay away from the conference room"
"We asked for a high floor away from the elevator...and our room was quiet. Found it ood though...no ice machine on the floor."