Embassy Suites by Hilton Houston Downtown
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About
#55 of 611 hotels in Houston
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GreenLeaders Gold level
Daily Mandatory Charge will be added to the room rate and includes: $2.00 Downtown District Fee The Embassy Suites Houston Downtown is an urban high-rise, all suite hotel over-looking Discovery Green Park, and is just steps away from the George R. Brown Convention Center, Houston Astros' Minute Maid Park, Houston Rockets' Toyota Center, the Houston Pavilions, Park Shops, and close to the 2nd largest theater district in the U.S. Embassy Suites Houston Downtown is Houston's first LEED Certified hotel in the downtown district and features: • Atrium Lobby and Water Features • Roofscape Pool and Spa • HSIA / WIFI throughout entire hotel • 24 Hour Fitness Center by PreCor® • FREE Cooked to order Breakfast • FREE Evening Manager's Reception • On-site Valet Parking • Courtesy Shuttle to downtown destinations • 24 Hour Embassy BusinessLink™ Business Center with Quick Charge Station • Gift shop with fully stocked pantry items • Restaur
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, Spanish
Location
86Good for walkers
Grade: 86 out of 100
54Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
1515 Dallas St, Houston, TX 77010-7137
Getting there
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1691Reviews28Q+A100Room tips
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All the staff was very good. Hotel location is great. Our bathroom had mold and rusted vanity legs and doors, shower was clogged. Mattress in sofa was HORRIBLE. WHen we got to the room there were nail and nail stickers on the table
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 1 week ago
Thank you for taking a moment to share your experience. As a Hilton member your feedback is extremely important to us. I apologize for your discomfort and condition of the room. Be assured we are getting ready to have renovations done on our rooms. It was a pleasure to have your stay with us here in Houston.We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We had a great stay here. The accommodations and staff were wonderful. And location is perfect for the convention center (2 blocks) and Minute Maid Park (6 blocks). And so many wonderful restaurants in walking distance. A wonderful place to stay inn the downtown area!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 13 Jul 2022
Thank you for taking a moment to share your experience. Your feedback is extremely important to us. I am happy to hear you found the Embassy Suites by Hilton Downtown Houston to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Pros: Close to the convention center Big rooms Great happy hour (complimentary 5:30-7:30) Key on phone Cons: Outside noises are easily heard Parking is pricy Check in Is super easy. If you download the Hilton app, you can check in on the app and you will know when your room is ready. They also have keyless entry. You use your app to open your room door. The room was big. It had a separate living area. Had a small area where they had a coffee maker, microwave, fridge, and sink. The restroom was big. The shower had good pressure and hot water. The sink’s cold water had low pressure. The bed was excellent. Nice and comfortable. The AC worked OK. Breakfast was great. They had made to order eggs. They also had other hot items such as French toast, bacon, scrambled eggs, potatoes. They also had cold items as cereal and fruit. They have an evening reception where they have snacks and drinks. The reception is from 5:30 to 7:30. I will say that you can hear the street noise from the room. I was on the seventh floor, room 703, and I could hear all the hustle and bustle downstairs. I could also hear some of the hallway noise. When anyone close the door, my bed move slightly. They have valet parking. The location is great. Right next to discovery green. It is also about a 7-10 min walk to the George Brown convention center. There’s plenty of restaurants nearby. There’s a grocery store less than 5 minutes away.…
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 1 week ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay in the hallway, the outside noise is beyond our control. I will address your feedback with our team. We are happy you enjoyed your stay It was a pleasure to have your stay with us here in Houston and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here one night for the half marathon. Check in did not go well. The junior staff person indicated that I had been checked in and put on a wait list. After we came back after two hours, no check in. Had to start the process again and waited another two hours before we got our room. The room was okay with a view of a building under construction. The half marathon start line was about half a mile from the hotel. The finish line was adjacent to the hotel. Both the breakfast and the evening snacks were good. Valet parking is expensive. About $50 a night. Should have done some research to find a less expensive option. Texas and the city of Houston add on about 18% in taxes to the base hotel rate. What a rip off. Probably would not stay here again.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Try not to get a view of the construction.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 17 Feb 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with some aspects of your stay. Unfortunately, the hotel does not have control over the city/state taxes. It was a pleasure to have your stay with us here in Houston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right next to convention center. No hotel parking. I used hotel parking and paid $58 a night for vallet service. It is an older hotel and there is a construction next to hotel for a high rise condo building.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 13 Feb 2023
Thank you so very much for review. We aim to ensure that all our guest is satisfied and enjoy our hospitality. I also double checked your folio to make sure we had not made a mistake; the valet charge is 48.00 plus tax which makes it $51.96. We are glad you enjoyed your stay and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A group from work stayed here in early February for a week long arbitration. It may well be the best hotel stay I have ever had. The staff was very, very attentive and on top of its game, when we needed things did not treat us like it was a problem and everything worked. Great place, great staff.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 7 Feb 2023
Thank you so very much for your kind words. We absolutely enjoy taking care of our guests and strive to do so to the best of our ability. With guest like you it makes it so easy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Back to conferences after Covid. Embassy suites downtownHouston didn't disappoint. Great location, excellent accommodation, friendly staff. Highly recommended. Looking forward to come back again soon.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 6 Feb 2023
Thank you so very much for your kind words and we are so glad we did not disappoint. See you next time
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was so excited to stay at Embassy Suites by Hilton Downtown, since I was running the half marathon on Sunday January 15. Loved that it was so close to the GBR. When I checked in, I asked for a late check out of 2pm, since I was running and meeting some friends. Next day, the elevators were busy, stood along time to get to my room. When I got there, my key didn't work, called and asked why my key didn't work, and they said they key stops working at 11am. That I should have known that. What smart way to answer to a customer. I had to rush back to the lobby to get a new key. Later, I rushed to checked out, go and ask for my car at the valet parking. (valet is $48). it took 1 hour and 20 minutes to get my car. They had a lot people waiting for their cars. I wished they had told us it was going to take a while, so we can go inside and have a drink! Houston does this marathon every year! Cmon Embassy you should have known right? all we need is communication and let us know you will take a while, that the roads were blocked. That I don't have to rush to check out. Instead, you had all the people waiting outside, seating on the concrete. I missed my lunch reservation and fun with friends!…
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nicole Brown, Guest Services / Front Office at Embassy Suites by Hilton Houston Downtown
Responded 18 Jan 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your stay. Unfortunately, due to the location of the overflow garage our valet team were not able to retrieve the vehicles in a timely manner please accept our apologies. WE also extended a late check out complimentary until 2pm to try and take in consideration the needs of the guests even though check out time is usually at 11am. We do understand your frustration and wish it could have been different. I will address your feedback directly with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I participated in the Houston Marathon and the hotel was in a great location since I could easily walk to the starting line. However, we stayed three nights and even though we requested room service for the following day each night, our room was never cleaned, not even once. I found the service to be quite disappointing even though we’re Diamond Members in Hilton Honors.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Parking is very expensive, almost $50 per night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everyone who worked here was very kind. But do not stay here if you actually want sleep. Loudest hotel I’ve ever stayed in. Could hear every word spoken in the neighboring rooms, every pee taken, every step taken. I can’t believe I paid a ton of money to not sleep.
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Date of stay: January 2023Trip type: Travelled solo
Room Tip: Bring ear plugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$196 - US$325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites houston downtown hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
262
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Claim Your ListingEMBASSY SUITES BY HILTON HOUSTON DOWNTOWN - Updated 2023 Prices & Hotel Reviews (TX)
Frequently Asked Questions about Embassy Suites by Hilton Houston Downtown
Which popular attractions are close to Embassy Suites by Hilton Houston Downtown?
Nearby attractions include Magic, Music, & Mayhem (0.2 km), Brazos Bend State Park (0.1 km), and Discovery Green (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton Houston Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Houston Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Houston Downtown?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Houston Downtown?
Conveniently located restaurants include Phoenicia Specialty Foods, Xochi, and Pappas Bros. Steakhouse.
Are there opportunities to exercise at Embassy Suites by Hilton Houston Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Embassy Suites by Hilton Houston Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Houston.
Are any cleaning services offered at Embassy Suites by Hilton Houston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Houston Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.