Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

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Room & Suite (32)
breakfast
Dining (3)

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About

3.5
#192 of 538 hotels in Houston
4.2 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Parking
Wifi
Vending machine
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Spanish

Location

2330 Southwest Fwy, Houston, TX 77098-4702
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Hobby Airport
16.4 km
See all flights
George Bush Intercontinental Airport
29.5 km
See all flights
195Reviews0Q+A30Room tips
Traveller rating
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Detailed Reviews
Arnold_Ziffel wrote a review Aug 2021
Hurst, Texas330 contributions208 helpful votes
3.0 of 5 bubbles
This place is suffering from huge amounts of deferred maintenance. They intentionally cut services to the bone to offer the guest the lowest price. But cutting services and not repairing things are two different topics. I've stayed with these folks three times now and the first thing I notice is every room door in the place is sagging and has to be pulled tightly shut. You can't depend on the door locking behind you without checking it first. The first room they assigned to me was terrible. When I opened the door I found a bed with no sheets or pillow slips, linoleum flooring that was peeling in the bathrooms, and a generally disheveled appearance. I went right back to the desk and told them that room was not acceptable. They assigned me to another one that was usable but lacked a whole lot compared against their advertising.

In the room is a typical extended stay kitchenette, complete with refrigerator, two burner electric range top, and a microwave. There wasn't a dish to cook or serve in of any type, no silverware, or spatulas or colanders, or anything like that. The cabinets were completely bare. The General Electric refrigerator vibrated loud enough it was annoying at night and difficult to get to sleep. The vending machines, both of them, failed to dispense at least once per machine, which I never complained about. They probably don't own them. The bathtub would barely drain, and I didn’t complain about that, either. I don't like to shower standing in my own waste water.

I picked this placed based on location rather than price, and I would happily pay more for a better property, but free parking is a scarcity in this area. I don't want my friends and family confronted with a parking charge just to come for a visit. But, there are enough problems here that I likely will keep on looking for some place better maintained but also does not charge to park. Access to this property is pretty easy, and there are lots of restaurants within 1/2 mile of this place. I would say this place is fairly quiet considering how much activity goes on outside these doors all day and all night. More than anything I get the feeling that the franchisee is only interested in getting the money, and doing the least possible to keep their franchise and keep guests coming. They really don’t care if everything works, or the offering is as advertised, or even meets a minimum specification. There are other companies in the dirt cheap room business that have much better standards than this.

I may or may not come back, but I’m definitely looking for a better value.
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Date of stay: August 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 17 Aug 2021
Thank you for the comments. We are sorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
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DuckyFuz wrote a review Apr 2021
Fifty Six, Arkansas2 contributions
3.0 of 5 bubbles
The cost was agreeable, the bed was comfortable, it was clean. I didn't travel with any tools, so I couldn't adjust the water temperature in the shower. That was inconvenient for a pregnant woman, a six year old and a chemo patient. There is no ice machine. No coffee (i should have brought my own). There are gas stations nearby to get supplies, but the traffic and crazy roads made us hesitant to explore much.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 30 Apr 2021
Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the comfort of our bed. However, we are sorry for the inconvenience it had during your stay. Our front desk is available to resolve issues, and we are sorry we were not aware of the maintenance problem as we would have been happy to try and resolve the issue or move you to another suite. We truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
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MTNYC wrote a review Aug 2013
New York14 contributions23 helpful votes
3.0 of 5 bubbles
This hotel is exactly as advertised - it's clean, the bed was comfortable and the a/c worked fine. But no frills, either. Maid service costs extra but I can make my own bed so wasn't needed on my 5 night stay. No shuttle service but free parking and they will call a cab for you. The staff was pleasant and helpful - I was moved to a non-smoking room when the first one I was assigned reeked of stale smoke mixed with air freshener. The rate was good for the location and quality.
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Date of stay: July 2013
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 9 Aug 2013
Thank you so much for posting a review of our property. I am sorry that your original room had a smoke odor; however, I am glad that we were able to move you to a different, clean room which you enjoyed. As well, I am pleased to read that you were happy with the helpfulness of our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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davere T wrote a review Aug 2020
2 contributions
5.0 of 5 bubbles
For the first time in our lives we needed disability amenities and Extended Stay- Greenway answered the need. They provided downstairs accommodations with shower rails, no carpet to trip you up when using a Walker, a walk-in and sit down shower seat that allowed us to maintain dignity... There are so many more details that I could write about but the most important thing is that this was a place that allowed us to transition to a very new reality that was extremely difficult. If not for this kind of support we would not have faired as well as we did and for that I will forever be grateful. This was our best option and it was a blessing. Thank you. I never want anyone to suffer a stroke and I am so glad that Extended Stay - Greenway was there for us. We were so much more than lucky. Thank you again, I just don't know how to explain that this place saved our lives, literally.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 7 Aug 2020
Thank you for the glowing review of Extended Stay America. Making you happy makes us happy! We are glad that everything went well during your stay. Your satisfaction is very important to us as we continuously strive to make your experience a great one. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
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tyegator wrote a review Oct 2021
Gainesville, Florida371 contributions82 helpful votes
2.0 of 5 bubbles
Hotel is in awful shape. The clerk was nice and tried to help. First room had the smoke alarm dangling from the ceiling and chirping. He immediately moved us next door where the room smelled musty and the light in the bathroom turns on a fan that sounds like a freight train. The desk in the room had a bent leg and no chair. The window air conditioner woke me each time it kicked on all night. The free breakfast is some tiny prepackaged muffins and half granola bars. Truly not what we expected from the ads. Price and location are good. Just know what you are getting
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 3 Oct 2021
Thank you for your constructive review. We regret your disappointment with the breakfast and apologize for the concerns that kept your stay from being perfect. We will review this with our maintenance team and make sure the problems are resolved immediately. On a positive note, we are happy our location worked well for you. We hope to have another occasion to meet and even exceed your expectations. Thank you once more for your review. Sincerely, Hotel Management
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Tammy wrote a review Apr 2020
Houston, Texas1 contribution1 helpful vote
5.0 of 5 bubbles
Awesome,Friendly, curteous and very helpful STAFF.
Within walking distance from local restruants.Housekeepers are very nice and keeps the rooms nice and clean. You can have fresh linens every day if you wish with exchange of dirty ones

Location: close to I-59 and I-610
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 17 Apr 2020
Thank you for choosing Extended Stay America for your stay and for sharing your experience with fellow travelers. We are pleased that you loved our convenient location, your comfortable room, and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Sincerely, Hotel Management
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davere T wrote a review Apr 2020
2 contributions
5.0 of 5 bubbles
This location has an extremely conscientious and professional staff where the primary attitude is problem solving. The care and attention we received was also kind and fast. This is a business that values the consumer and responds with respectful information that helped me to have an outstanding experience. The extraordinary listening and quick resolutions were exceptional. To the staff at this Extended Stay, Thank you,for working with such enthusiasm and for being effective at giving a feeling of home.
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Date of stay: April 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 25 Apr 2020
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Anaaaa_E wrote a review Jun 2020
San Antonio, Texas2 contributions
5.0 of 5 bubbles
Great value and hotel was very clean. Rudy in the front desk was great and very helpful! I will definitely be staying here again when I pass through Houston. The location is also great and you can get to most places in town fairly quickly.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 21 Jun 2020
We are delighted you chose Extended Stay America for your stay. It is good to know you were impressed with the great value we offer and that you enjoyed our ideal location, spotless property, and courteous associates. We will be sure to share your kind compliments with Rudy. Thank you for staying at our hotel, and we look forward to seeing you again soon. Sincerely, Hotel Management
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Prado Family wrote a review Jun 2020
1 contribution
5.0 of 5 bubbles
My family and I have stayed at this hotel every time I come to Houston for my cancer treatment. Abraham, Stacy, and the entire staff have always been very helpful, friendly, and accommodating. There is always a friendly face at the front desk to help you if you need anything. Clean rooms and great room rates.
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Date of stay: June 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 30 Jun 2020
Prado, thank you for choosing Extended Stay America every time you come for your treatment. It's a pleasure to know you continue to enjoy our well-kept accommodations as well as the service provided by our courteous associates. We will be sure to share your compliments with our team, especially with Abraham and Stacy for taking good care of you. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management
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Morgan M wrote a review Jun 2020
1 contribution
5.0 of 5 bubbles
I have stayed at this hotel many of time before & I have to say this is by far one of the best Extended Stay I have stayed at . The staff was Amazing I love how caring they all are the only down side was the elevator was out.
I will definitely stay at this place again 😊
Please Fix The Elevator!
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 21 Jun 2020
Thank you for the excellent feedback about your stay at Extended Stay America. We are delighted to know you had a great stay once more and that you were impressed with our courteous associates. We value your comments and have taken note of it. It is always a pleasure hosting you, and we cannot wait for your next visit. Sincerely, Hotel Management
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FUSION wrote a tip Feb 2020
San Francisco, California8 contributions7 helpful votes
5.0 of 5 bubbles
"Convenient location and nice Staffs."
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VivAjja wrote a tip Dec 2018
Portland, Oregon18 contributions3 helpful votes
1.0 of 5 bubbles
"Room facing the parking structure"
Read full review
cathy725 wrote a tip Sept 2018
hewitt texas18 contributions4 helpful votes
4.0 of 5 bubbles
"ask for a room that is not facing the highway"
Read full review
cynthiaccamacho wrote a tip Aug 2018
Dallas, Texas1 contribution1 helpful vote
5.0 of 5 bubbles
"king suite -Queen Suite Double"
Read full review
Arthur H wrote a tip Aug 2018
1 contribution1 helpful vote
5.0 of 5 bubbles
"There are studio rooms that are great The cabinets are not too high and they have rooms near some of the exits, easy access."
Read full review
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PRICE RANGE
HK$617 - HK$711 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica houston-greenway plaza hotel houston, extended stay america houston, extended stay houston, houston extended stay
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreenway/ Upper Kirby
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - HOUSTON - MED. CTR. - GREENWAY PLAZA HK$664 (H̶K̶$̶7̶5̶0̶)

Frequently Asked Questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Which popular attractions are close to Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Nearby attractions include McGonigel's Mucky Duck (0.3 km), McClain Gallery (0.3 km), and Mcelroys Irish Pub (0.4 km).
What are some of the property amenities at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Conveniently located restaurants include Little Pappasito's Cantina, Lupe Tortilla, and Star Pizza.
Are any cleaning services offered at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Extended Stay America - Houston - Med. Ctr. - Greenway Plaza?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (3.3 km), Buffalo Bayou Park Cistern (5.1 km), and Sam Houston Park (5.2 km).
Is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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