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Extended Stay America - Houston - Northwest - HWY 290 - Hollister

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Traveller (15)
Room & Suite (33)
Dining (2)
Overview
Hotel website
5454 Hollister St, Houston, TX 77040-6122 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Reviews (72)
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LanguageEnglish
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1 - 5 of 70 reviews
Reviewed 4 weeks ago via mobile

I would like to acknowledge the outstsnding service Manager Mrs. KIM and front desk attendant Ms. JAZZMINE provided during Check-In. They were able to communicate and work together to find the best resolution for an issue on hand. How they treated me and other guest...More

Thank Will L
Response from 00esa, Manager at Extended Stay America - Houston - Northwest - HWY 290 - HollisterResponded 4 weeks ago

Will, we are glad our service and facilities lived up to expectations! It was a pleasure to read about the excellent service you received. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. Thanks...More

Reviewed 30 July 2018

The Good: The front desk people were friendly. The Bad: 1) The whole place reeked. I walked in and the air felt thick with grossness. (I should have turned and ran at this point) 2) The room: smelled like no one had given it a...More

Thank sriman14
Response from 00esa, Manager at Extended Stay America - Houston - Northwest - HWY 290 - HollisterResponded 1 August 2018

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire...More

Reviewed 26 February 2018

Overall a decent place at a decent rate. I enjoyed my week long visit with them. Has good hwy access and plenty of restaurants nearby and a Walmart about a mile away if needed. I didn't observe any security issues during visit, but noticed they...More

Review collected in partnership with Extended Stay
Thank U364ONkevinw
Response from 00esa, Manager at Extended Stay America - Houston - Northwest - HWY 290 - HollisterResponded 28 February 2018

Thank you for choosing to stay with us. We are pleased you enjoyed our excellent location and are fortunate to have so many choices for shopping and dining nearby. Thanks for sharing your review, and we hope to see you again whenever your travels bring...More

Reviewed 10 January 2018

Awesome hotel, great people, and the monthly rate was absolutely outstanding. The staff was always very helpful and accommodating. The manager, Krissy took the time to know me personally and super responsive to all of my requests. I would highly recommend the hotel to anyone.More

Review collected in partnership with Extended Stay
1  Thank X7578XUmichaelk
Response from 00esa, Manager at Extended Stay America - Houston - Northwest - HWY 290 - HollisterResponded 11 January 2018

Michael, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you had an amazing stay with us and loved our friendly staff. We will be surely sharing your praises with the entire team for providing you...More

Reviewed 27 December 2017

I enjoyed my stay at this hotel, other than the slow internet, everything was great...Bobby and every other staff made my stay a very comfortable one. They were ever ready to help in whatever way they can. I thank you all.More

Review collected in partnership with this hotel
Thank Wasiu A
Response from 00esa, Manager at Extended Stay America - Houston - Northwest - HWY 290 - HollisterResponded 28 December 2017

Wasiu, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, especially Bobby. Your...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
85
Price range
US$62 - US$109 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay America - Houston - Northwest
Also Known As
Extended Stay Deluxe Houston-Northwest Hotel Houston
,
Extended Stay Houston
,
Houston Extended Stay
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
85
Price range
US$62 - US$109 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay America - Houston - Northwest
Also Known As
Extended Stay Deluxe Houston-Northwest Hotel Houston
,
Extended Stay Houston
,
Houston Extended Stay
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (15)
Room & Suite (33)
Dining (2)
Pool & Beach (1)
Nearby
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Questions & Answers
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Room Tips
"room 203 has what looks to be blood spatter on the wall"
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"Consider another hotel if possible; if not, the rooms I saw were all the same as my review."
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"Get a suite they are cool"
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"Go to another hotel like I did"
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