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Crowne Plaza Suites Houston - Near Sugar Land

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Traveller (188)
Room & Suite (222)
Dining (43)
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About
  • Excellent62%
  • Very good22%
  • Average7%
  • Poor4%
  • Terrible5%
Certificate of Excellence
Welcome to the Crowne Plaza Houston Suites – Near Sugar Land, your best value for luxury suite accommodations. We're located within minutes of Reliant Stadium, Galleria Mall, and other attractions.
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Property amenities
Pool
Free Parking
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Microwave
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
38Car recommended
Grade: 38 out of 100
48Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (651)
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629 results
Traveller rating
393
133
43
28
32
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LanguageEnglish
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393
133
43
28
32
Show reviews that mention
All reviews olive garden front desk breakfast buffet indoor pool living room business center king suite home away from home would definitely stay here again coffee maker saltgrass freeway
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1 - 5 of 629 reviews
Reviewed 4 days ago via mobile

I used the hotel event/banquet services to have my birthday party and I was just blown away at the exceptional service I received. From the moment I spoke to the Meetings Director for quotes to the day of the party where the F&B Director oversaw...More

Thank creativefox
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded yesterday

What a wonderful review to read, thank you for sharing! We were thrilled to have the opportunity to host your 60th birthday and are delighted to hear that we were able to provide such an enjoyable experience. We're especially pleased that you received helpful and...More

Hotel's Favourite
Reviewed 21 July 2018 via mobile

They were doing some remodeling. Staff was great and very accommodating and friendly. Huge beautiful place with great amenities. Breakfast was nice but is a resturant so we had to wait to eat for a table to open up. And there were several groups who...More

Thank Candy P
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 24 July 2018

Thank you very much for choosing to stay with us here at Crowne Plaza Suites Houston - Near Sugar Land. We are happy to have been able to provide you with the full value that you were hoping for, and we appreciate your feedback. We...More

Reviewed 3 weeks ago

We recently stayed for 4 nights along with our daughter and 2 grandsons. The people working there were very friendly, helpful and genuinely happy to greet us. We had breakfast buffet each morning, and had supper a couple times as well. The Food and Beverage...More

Thank Les W
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 2 weeks ago

Dear Les, Thank you for taking a moment to inform us of your recent visit here to the Crowne Plaza Suites Houston-Near Sugar Land. We were thrilled to hear that you appreciated our friendly staff during your stay, and we can't wait to pass along...More

Reviewed 30 September 2018

I have stayed at numerous hotels across the country and this hotel is outdated. The outlets are worn out. The front door you have to slam to shut. Bathroom has mold, peeling paint and bed is dips in the middle. Put pizza boxes by the...More

Thank Jesse T
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 2 October 2018

Dear Jesse, The issues you raise are important to us. Please accept our apologies for any concerns about the age and appearance of our property as well as for any confusion with your reservation. Feedback like yours helps us improve and we'd appreciate the chance...More

Reviewed 21 September 2018

The check in was very slow. The girl checking us in didn't know what she was doing at all and had to keep going and getting someone to help her. The hotel was very clean and nice. The weekend we were there was very busy...More

Thank Phyllis S
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 21 September 2018

Dear Phyllis, We appreciate you choosing to stay with us at the Crowne Plaza Suites Houston - Near Sugar Land! It is our goal to provide each guest with clean, comfortable accommodations, and we're happy to hear that you enjoyed the gym and pool area....More

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Questions & Answers
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Napo G
17 July 2018|
AnswerShow all 2 answers
Response from donnakL8262HA | Reviewed this property |
Call the hotel, they will answer 24 hrs per day and let you know their policies
0
Votes
miranda_arlett
13 March 2018|
Answer
Response from donnakL8262HA | Reviewed this property |
According to Google maps, , 23 minutes from the downtown aquarium. 15 miles. I don't like to drive in traffic, so would explore a closer option.
0
Votes
Joey V
5 August 2017|
AnswerShow all 8 answers
Response from Mike R | Reviewed this property |
Our room was nonsmoking. Parking is outside but seems secure.
2
Votes
Room Tips
"All rooms are good and no elevator noise from guests as the elevators are around the corner."
Geauxangel
30 Apr 2018
Read review
"We always choose upper rooms, not the ground floor"
donnakL8262HA
24 Feb 2018
Read review
"The rooms in the back of the building don't have the street noise, which goes on all night."
jimbD4123QJ
9 Aug 2017
Read review
"Shower curtain is too small so I was not able to even close it while showering"
HPannek
13 Jun 2017
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PRICE RANGE
US$86 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza suites houston southwest hotel houstoncrowne plaza houstonhouston crowne plaza
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
243
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