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All reviews the executive lounge swim up bar rainforest cafe convention center galveston island landry's seafood across the street restaurant staff balcony room pool area housekeeping staff gulf view great pool hot tub shuttle service cruise terminal san luis resort
The room was clean, tidy, very well furnished and the internet worked but that's about it.
check-in didn't work properly, parking fee mistakenly taken off debit card, we were given a connecting room we didn't ask for and which is notoriously noisy. The door to...More
I recently stayed here for an Army quarterly training event for 3 days. The facilities were nice, the rooms were much bigger than some of the more expensive hotels, and the quality was great. The staff know how to treat their customers and Hilton Honors...More
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Response from Tristin T, Manager at Hilton Galveston Island ResortResponded 10 September 2018
Thank you for staying with us over the weekend and thank you for being a loyal Hilton Honors member. I’m happy to hear that you had a relaxing positive experience with us. We hope to see you again hopefully for a leaisure only trip. Thank...More
Great location and room looked out at the ocean. Nice property. Clean. Swim up bar. But the service was terrible. Understaffed at the bar, restaurant, bell desk and valet. Staff was uniformly stressed and not friendly. Food was even worse than the staff. The $16...More
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I found the hotel below Hilton standards on several points. First one of the two elevators was broken during my entire stay. On the first night, I ordered room service simple fried shrimp and French fires. The potatoes were soggy, cod and tasteless. The shrimp...More
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is …Morewithin close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Tristin T | Property representative |
Good afternoon! We don’t have shuttling to the airports but I know a few services. We do however offer complimentary shuttling to the cruise port. Please call the hotel directly at (409)744-5000 to get signed up on a shuttle... More
Good afternoon! We don’t have shuttling to the airports but I know a few services. We do however offer complimentary shuttling to the cruise port. Please call the hotel directly at (409)744-5000 to get signed up on a shuttle time.
Public airport transportation- Galveston Limousine Services (409)740-5466
Houston Airport Transport- (832)891-9690
We look forward to your visit in September!
Response from Elizebeth B | Reviewed this property |
We travelled to the cruise terminal in the hotel's complimentary shuttle. We made the reservation the previous day, when we arrived, and had no problem with organising. The service we received was excellent, efficient and... More
We travelled to the cruise terminal in the hotel's complimentary shuttle. We made the reservation the previous day, when we arrived, and had no problem with organising. The service we received was excellent, efficient and the staff were very helpful.