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Hilton Galveston Island Resort

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Traveller (432)
Room & Suite (247)
Pool & Beach (98)
Overview
  • Excellent49%
  • Very good24%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“swim up bar”(198 reviews)
“rainforest cafe”(122 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Galveston Island Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Galveston Island Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,592)
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2,554 results
Traveller rating
1,199
632
362
215
146
Traveller type
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LanguageEnglish
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1,199
632
362
215
146
Show reviews that mention
All reviewsthe executive loungeswim up barrainforest cafeconvention centergalveston islandlandry's seafoodacross the streetrestaurant staffbalcony roompool areahousekeeping staffgulf viewgreat poolhot tubshuttle servicecruise terminalsan luis resort
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1 - 5 of 2,554 reviews
Reviewed 2 days ago via mobile

Called to reserve a room for 3 people pre cruise for one night in Galveston. Was given a good rate and booked it. When I looked at the confirmation, they had me booked in another city. I called them to let them know they had...More

Thank Debra L
Hotel's Favourite
Reviewed 4 June 2018

Returned from a great weekend stay, would book again! Pros - The pool. One of the largest in the area for hotels, swim up bar, ordering food poolside, and outside bathrooms nearby and also the nearby lobby. - Excellent location nearby some great restaurants in...More

1  Thank TravelTexas1
Response from Tristin T, Manager at Hilton Galveston Island ResortResponded 5 June 2018

Thank you so much for taking the time to give your feedback. We appreciate every review we receive especially the detailed ones. I will definitely get with security and other departments about enforcing the arm bands for the pool area and parking. Thank you for...More

Reviewed 4 days ago via mobile

This Hilton is not up to par with the quality I expect from the Hilton brand. The positives were the staff who were very friendly with the exception of the pool towel attendants. We arrived at 6:00 pm and did not experience any difficulty checking...More

Thank 456c
Response from Tristin T, Manager at Hilton Galveston Island ResortResponded 4 days ago

Thank you for taking the time to share your experience during your stay. I apologize that you had a less than satisfying stay due to the hotel not meeting your expectations. We are in the process of improving the property to enhance the Hilton brand....More

Reviewed 6 days ago

Every year we take our family to Galveston to get us all together. We have a great time. We love the staff, the bartenders and all that work. Rooms are always clean and staff willing to help in any way possible. Eight rooms, nineteen family...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Richard K
Response from Tristin T, Manager at Hilton Galveston Island ResortResponded 4 days ago

We so much appreciate your continuous loyalty to the property! Thank you for the kind words about staff. However in the future please contact me personally about any transportation you may need while here. Thank you for choosing our hotel for your annual family trip....More

Reviewed 6 days ago

Great location but that's about it. We arrived late on a Thursday. The girl at the front desk was nice enough. Checked into our room, wife went into bathroom and the shower was dirty. The toilet had hair on it and the floors were dirty...More

Thank Jesse P
Response from Tristin T, Manager at Hilton Galveston Island ResortResponded 4 days ago

Thank you for taking the time to let us know how your recent stay was. I’m very disappointed to read your about your experience while staying here. Although an apology will not alter the outcome of your experience in this occasion, I do sincerely extend...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$109 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Galveston
#5 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#8 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#11 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Galveston
#5 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#8 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#11 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (432)
Room & Suite (247)
Pool & Beach (98)
Dining (26)
Amenities (44)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Nicolle W
5 July 2018|
AnswerShow all 6 answers
Response from Tristin T | Property representative |
Good afternoon! We don’t have shuttling to the airports but I know a few services. We do however offer complimentary shuttling to the cruise port. Please call the hotel directly at (409)744-5000 to get signed up on a shuttle... More
1
Vote
Rachael F
15 March 2018|
AnswerShow all 3 answers
Response from Elizebeth B | Reviewed this property |
We travelled to the cruise terminal in the hotel's complimentary shuttle. We made the reservation the previous day, when we arrived, and had no problem with organising. The service we received was excellent, efficient and... More
1
Vote
Room Tips
"Upgrade to a room on a high floor with a view of the Gulf and a balcony if possible."
Read review
"Liked having the veranda. However, the space is very small and the A/C vents directly outside."
Read review
"Staff was inexperienced, did not know basics, poorly trained or no training, parking charges unexpected. Pool..."
Read review
"Not all rooms have balconies that are listed as ocean view"
Read review
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