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The Ritz-Carlton, Dallas

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2121 McKinney Ave, Dallas, TX 75201-1873
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (371)
Room & Suite (134)
Pool & Beach (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Dallas
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 232 hotels in Dallas
Location
Cleanliness
Service
Value
Travellers' Choice
Located on downtown Dallas’ prominent McKinney Avenue, The Ritz-Carlton is a destination for Texas locals as much as visitors. Accommodations featuring fully stocked refreshment centers, wired and wireless internet and 400-thread count fine linens. Stop by our on-site restaurant or bar for signature cocktails and Southwestern American cuisine, or rejuvenate with a treatment in the spa.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Bottled water
Private bathrooms
Minibar
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Hotel links
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Popular mentions
getupradio wrote a review 21 Sep
Addison, Texas820 contributions65 helpful votes
If you enjoy fine dining and 5 star luxury hotels, then the Ritz Carlton Dallas is for you! A luxury hotel with impeccable customer service. They offer spa treatments, in room dining throughout the night and concierge know where to enjoy the city. The staff is always ready to serve you and make your visit marvelous. They offer hotel packages to suit your needs and cater to everyone the same. They do appreciate the Elite members and help their stay feel great with discounts and elite only offers. Their cookies and food are great. I enjoyed doing the romance package for my soulmate and she LOVED IT! Asa memeber of the National Press Club of Washington DC and owner of Get Up Radio Media, I enjoyed offering my soulmate the "Ritz Carlton" experience for the 1st time. I suggest this for those seeking a true luxury hotel experience. Great for special events, romantic adventures and special occasions. I plan to visit the Ritz Carlton Central Park next in October for Halloween weekend. I simply LOVE THE RITZ!
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Date of stay: September 2021Trip type: Travelled as a couple
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Michelle wrote a review Jul 2021
Houston, Texas1443 contributions121 helpful votes
+1
The reception from valets to check in was warm and very welcoming. The service was friendly and attentive. We have no complaints and would stay here again as well as recommend to others. The hotel restaurant was shockingly good. We don’t come to expect good food at hotels but we were pleasantly surprised.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from RCR Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 Aug 2021
Dear 685michellec, Thank you for choosing The Ritz-Carlton, Dallas and taking the time to share your review. We are delighted to hear you enjoyed your stay with us! We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we will proudly share your compliments our Ladies and Gentlemen. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
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KCsDad wrote a review Jun 2021
New Mexico14 contributions27 helpful votes
We stayed for 2 nights and throughout the 2 days we had the constant noise of construction happening in a residence directly above our room. When I contacted the front desk they first offered 30,000 points to make up for the experience as they cannot do anything about the Ritz Carlton residences above the hotel rooms. I let them know that points mean nothing to me. They then offered a $200 credit. I paid $1,900 for 2 nights AFTER this credit. This is not how other luxury hotels would have handled this. I suggested comping a night or a future stay. The response was the $200 credit for 2 days of construction noise throughout both days. Very disappointing. They also need more than one person working their pool area. Everyone makes up their own chairs! Water glasses remained unfilled. Very disappointing.
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Date of stay: June 2021
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Response from Joshua Williams, Guest Services / Front Office at The Ritz-Carlton, Dallas
Responded 20 Jun 2021
Thank you for reaching out with your concerns regarding your experience at The Ritz-Carlton, Dallas. I am very disappointed to learn of these service issues and that we did not exceed your expectations during this visit. I hope that you will allow us to restore your confidence in The Ritz-Carlton, Dallas. I would welcome to connect with you and I can be reached at 214.922.0200. Thank you. -The Ritz-Carlton, Dallas
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HYPED! wrote a review Jun 2021
9 contributions1 helpful vote
My wife and i stayed here mid April in an Executive Suite. The room did not have a microwave, but we called prior to the visit and they had one in the room for us. We arrived a little early before the room was ready, but the staff held our luggage for us as we went out to a store for about an hour. When we initially waited, some rude customer was talking down to one of the staff members at the front desk. They put up with a lot of rudeness from visitors, but they keep their professionalism. quick, immediate service if you need something. My wife and I will definitely stay here again!
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Date of stay: April 2021
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Response from RCR Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 Aug 2021
Dear BLESSED10000, Thank you for choosing The Ritz-Carlton, Dallas and taking the time to share your review. We are delighted to hear you enjoyed your stay with us! We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we will proudly share your compliments our Ladies and Gentlemen. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
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FLgirl222 wrote a review Jun 2021
Naples, Florida63 contributions89 helpful votes
Stayed here for four nights with my adult daughters. We had a jr. suite on the club level. It was a lovely visit! The concierge helped me in advance plan a wonderful itinerary for sightseeing along with fabulous restaurants. They were readily available during our stay and always on point with recommendations! We found our room to be perfect and more than enough space for 3 adults! Although a bit outdated with decor and furnishings. Club level was worth it for us - we utilized it several times every day. Staff was always pleasant. I thought the variety of food and drinks was fabulous! Would highly recommend the club floor! The bar was really fun with a great bartender. People watching there was priceless and a very good time! There were only two cons - the gym was so outdated for a five star resort. Needed a major facelift. The housekeeping lacked significantly. Didn't show up two of the four days we were there? Had to call front desk to have towels brought up and never had turn down? I am not one to fuss when on a vacation so didn't make a big deal...however, it did really bother me! The reason you pay extra for a Ritz is for exceptional service. Dropped the ball in that department. Location is perfect and the house car was superb when it was available! All in all it was a great stay! I highly recommend Nick and Sams for dinner! Best night out while we were there! Enjoy!!
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Date of stay: May 2021
Cleanliness
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Response from RCR Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 Aug 2021
Dear FLgirl222, Thank you choosing The Ritz-Carlton, Dallas and for sharing your valuable feedback. We take pride in providing our guests with the highest level of personalized service and appreciate your valuable feedback. We have shared your comments with our leadership team so we may continuously improve our guest experience. Thank you for taking the time to leave a review, and we hope to have the opportunity to welcome you back soon.   Warm regards, The Ladies and Gentlemen of The RItz-Carlton, Dallas
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PRICE RANGE
US$500 - US$1,071 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton dallas hotel dallas, dallas ritz carlton, ritz dallas
LOCATION
United StatesTexasDallasOak Lawn / Uptown
NUMBER OF ROOMS
218
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Frequently Asked Questions about The Ritz-Carlton, Dallas
Which popular attractions are close to The Ritz-Carlton, Dallas?
Nearby attractions include Klyde Warren Park (0.3 km), Federal Reserve Bank of Dallas - Economy in Action (0.2 km), and The Ann and Gabriel Barbier-Mueller Museum : The Samurai Collection (0.3 km).
What are some of the property amenities at The Ritz-Carlton, Dallas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Dallas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Dallas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Dallas?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Dallas?
Conveniently located restaurants include The Capital Grille, Truluck's Ocean's Finest Seafood & Crab, and Ocean Prime.
Are there opportunities to exercise at The Ritz-Carlton, Dallas?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Dallas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.