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Dallas Marriott Downtown

650 N Pearl St, Dallas, TX 75201-2818
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Discover Dallas
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (277)
Room & Suite (92)
Dining (22)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dallas Marriott Downtown
Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#30 of 233 hotels in Dallas
Travellers' Choice
GreenLeaders GreenPartner
Dallas Marriott Downtown is a gorgeous 4-star hotel in downtown Dallas, Texas offering elegant accommodations and an ideal location in Dallas' vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our Dallas location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space.
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Property amenities
Electric vehicle charging station
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Valet parking
Paid wifi
Breakfast available
Breakfast in the room
Happy hour
Kid-friendly buffet
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Air conditioning
Dining area
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Separate dining area
Separate living room
VIP room facilities
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Discover Dallas
787Reviews9Q+A100Room tips
Traveller rating
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Time of year
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Popular mentions
Texas1997 wrote a review 16 Oct
Houston, Texas43 contributions16 helpful votes
Hotel was clean and staff was nice but nothing memorable. They don’t have valet due to Covid occupancy I am sure is the reason. You park in the garage behind the hotel but can’t be added to your bill. Also when go from the garage to the hotel you have to navigate in a mini mall to go and check in. For anyone thinking their lounge is open it is but only snacks no real breakfast . ( their rates were $300 plus so find this unacceptable). My couch in the room had a large tear in it. Overall would not be coming back loyalty was not recognized nor any upgrades given. Hotels keep saying they want the business travelers back well recognize us and make us want to come back to many other options for a fraction of the $300 a night with little to no amenities. Show less
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Date of stay: October 2021Trip type: Travelled on business
Response from Team Marriott, Guest Services / Front Office at Dallas Marriott Downtown
Responded 4 days ago
Dear Texas1997, Thank you for choosing to stay with us. We are happy you liked our well-kept property and the service provided by our staff. However, we regret we missed meeting some of your expectations. We are grateful for your feedback and hope you will consider a return visit for a much better experience. Warm Regards, Juan Calderon, General Manager
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EB332013 wrote a review Sep 2021
Tulsa, Oklahoma10 contributions6 helpful votes
Hotel is dated. Night menu supposed to be available as stated on in-room menu but we were told when we tried to order they aren’t serving any food, go to the (very poorly stocked and way over-priced) gift shop for snacks if you are wanting something to eat. Room service was one of the main reasons I chose a supposed big, “nice” hotel bc I had teenagers and convenient food availability after an evening event was very important. Staff didn’t seem to care that hotel advertised a night menu that was bogus. They had us ask the bartender about food??! Oh, parking is $18 EVERY time you drive out of their garage. Won’t stay again, will pick a more customer-oriented (and less expensive) hotel next time.
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Date of stay: September 2021Trip type: Travelled with family
Response from Team Marriott, Guest Services / Front Office at Dallas Marriott Downtown
Responded 4 weeks ago
Dear EB332013, Thank you for choosing to stay with us. We were sorry for the service issues you encountered and that we did not meet your expectations. We will share your comments with the appropriate individuals, and we would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit. Warm Regards, Juan Calderon, General Manager
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Rich L wrote a review Sep 2021
6 contributions2 helpful votes
Had great experience. We were welcomed byJenica, who was super helpful and happy. Room was clean, updated within last couple years. Jenica went above and beyond to assure we had everything we needed. Hotel was connected to large indoor courtyard.
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Date of stay: August 2021
Room Tip: Front of building has view of city, interior overlooks courtyard
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Response from Team Marriott, Guest Services / Front Office at Dallas Marriott Downtown
Responded 4 weeks ago
Dear Rich L, Thank you so much for your very kind review. We delight in providing the best service possible, so we are happy to learn that Jenica made you feel right at home. We will certainly share your kind comments with her. Thank you also for mentioning our spotless accommodations. We appreciate your feedback and hope you'll stay with us again. Warm Regards, Juan Calderon, General Manager
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Passenger61557675368 wrote a review Jul 2021
3 contributions2 helpful votes
Pros: Hotel is convenient to downtown to the touristy things: JFK attractions, holocaust muesum, Geo Deck, and restaurants. However, it is a good walk, approximately a mile. There is a public train beside the hotel. We did not use it. The Free D Link bus is no longer in service! We walked opposite the attractions to eat breakfast and called an Uber to take us to Dealy Plaza. It cost less than the train. It was $11.00 for the Uber, and the train was $3 for one trip or $6 for all day. Plus we would have had to walk to the train. We stayed here because of the king and queen beds in one room. The hotel is nice, but not the nicest or fanciest hotel I have stayed in. The employees are nice. The hotel is clean. Cons: Here’s the reasons for my average score and why I may not recommend staying here and I would think twice before I stayed again. First, there was barely any toilet paper on the dispenser when we first walked into our room. There was not one extra roll! There were only 2 towels left in the room. So the first thing I had to do was go get more toilet paper and towels. I find it quicker to go get something rather than wait for someone to bring it to you. This was not the end of the world, but this is an upscale hotel and I certainly expected toilet paper and would think 4 towels would be provided in a room that size. I normally stay in budget hotels. We normally only sleep and take showers in a hotel. Paying big bucks to stay in a hotel is not my normal. I’d rather spend money on attractions and food rather than a fancy lobby and room. No matter how little I have paid for a room, I have always had toilet paper, extra toilet paper, and it’s at least a 50/50 chance of having 4 towels. This hotel was about double what I normally pay. So I was surprised, to say the least, to have basically little to no toilet paper. As with most hotels and motels now, they do not clean your room until you check out. Second, in the middle of the night, our toilet got clogged. It almost over flowed, but we were saved that horrible experience. The next person to get up called the front desk about 4:30 am. She was told maintenance would come up when they came in to work. The front desk employee asked us if we wanted to move to another room. We did not because most of us were sleeping or had just been woken up by the discussion of the stopped up toilet, and we were checking out in a few hours. Maintenance came about 7:00 am. By then water had leaked from the tub into the bedroom. The carpet beside the bed was soggy. He asked did we want to move. We only wanted the toilet unstopped so we could go to the bathroom. We were having to go to the lobby to use the bathroom. This was a major inconvenience! He did not unstop the toilet on the first visit. He returned in few minutes and unstopped the toilet. Only to return a few minutes later with keys to the room next door so we could take showers, which was not a problem. I did not want to pack all our stuff up, move to another room, to pack it up again in an hour or so later. So from about 4:30 am until checkout, we got very little rest. We found out from the first call that the toilet below us had clogged too. We found out from maintenance guy that same room was leaking water from the tub also. So for whatever reason, both rooms’ toilets were stopped up and the carpet was squishy. I don’t blame the hotel because that’s an unforeseen incident and it could happen anytime anyplace. But what came next is the reason I’m not sure if I could recommend anyone staying here. They only offered me points for my inconvenience. Don’t have a clue how many. Never said. Could not or would give me any amount of a refund because I had used a third party to book my reservations. They acted like they got no money and the third party kept all the money. They were supposed to call me. They have not. It’s been 2 days, and I haven’t heard a word. Not expecting too now. I had read other reviews with folks having similar problems and being given little to nothing for their inconvenience. Most of the time I don’t expect to encounter major inconveniences as this. Also, be aware, they charge your card $100 for incidental fees when you check in. I know some folks don’t budget for that and are caught off guard when that amount is taken, especially if the are using a debit card. I have found the more you pay for a hotel the less free amenities you receive. No pool. No free internet, except in public areas. Recommendations: Use the parking deck if you are not going to move your car. There is no in and out, so you must pay every time you leave. After 4 hours, it’s $18. Valet parking was very busy, cost $30 a day. However, you can come in and out. You probably would save money if you are going to move your car any at all. Walk, if you are use to it. Very nice to see the different architecture of the buildings. Felt safe everywhere we walked. Encountered homeless people. They did not bother us or ask for money.
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Date of stay: July 2021Trip type: Travelled with family
Response from Team Marriott, Guest Services / Front Office at Dallas Marriott Downtown
Responded 29 Jul 2021
Dear Passenger61557675368, Thank you for taking the time to evaluate our hotel. We sincerely apologize for your disappointing experience and the issues with your accommodations. We also regret that we were not able to resolve your concerns to your satisfaction, and we did not promptly follow up on this. We understand your frustration and are grateful for your patience. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. Thank you again; we wish you safe travels. Warm Regards, Juan Calderon, General Manager
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Danielle F wrote a review Jun 2021
1 contribution
My husband and I stayed for my birthday weekend. This is one of our favorite hotels in Dallas. When we checked in, we were able to to get a FREE UPGRADE to a suite! I was so grateful and told the Operations Manager, Jenica, that we were there for my birthday. After settling in, we went out for dinner and when we returned, there were chocolate covered strawberries and a bag full of yummy snacks waiting for us! The staff made sure we have an enjoyable stay! Highly recommend! Thanks again Jenica!
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Date of stay: May 2021
Response from Team Marriott, Guest Services / Front Office at Dallas Marriott Downtown
Responded 7 Jun 2021
Dear daniellefC3382WA, Thank you for acknowledging our outstanding service at Dallas Marriott Downtown while you were here to celebrate your birthday. We are committed to providing an exceptional experience for every guest; therefore, we are thrilled we exceeded your expectations. I will surely share your compliments with Jenica for a job well done. We appreciate you recommending us and hope to see you and your husband again soon! Warm Regards, Juan Calderon, General Manager
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US$212 - US$552 (Based on Average Rates for a Standard Room)
dallas marriott city hotel dallas, westin hotel dallas, westin hotel city center, westin dallas, dallas westin
United StatesTexasDallasDowntown Dallas
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Frequently Asked Questions about Dallas Marriott Downtown
Which popular attractions are close to Dallas Marriott Downtown?
Nearby attractions include Morton H. Meyerson Symphony Center (0.4 km), Winspear Opera House (0.4 km), and Nasher Sculpture Center (0.4 km).
What are some of the property amenities at Dallas Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Dallas Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dallas Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dallas Marriott Downtown?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Dallas Marriott Downtown?
Conveniently located restaurants include Draft Sports Bar and Lounge, Flora Street Cafe, and Corrientes 348 Argentinian Steakhouse.
Are there opportunities to exercise at Dallas Marriott Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Dallas Marriott Downtown located near the city centre?
Yes, it is 1.0 km away from the centre of Dallas.
Are pets allowed at Dallas Marriott Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Dallas Marriott Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Dallas Marriott Downtown?
The staff speaks multiple languages, including English and Spanish.