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Canopy by Hilton Dallas Uptown

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2950 Cityplace West Blvd, Dallas, TX 75204
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Breakfast Included
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Traveller (149)
Room & Suite (19)
Videos (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Canopy by Hilton Dallas Uptown
Updated 08/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 233 hotels in Dallas
Location
Cleanliness
Service
Value
Travellers' Choice
Have a truly local stay at Canopy by Hilton Dallas Uptown, set in a vibrant neighborhood where locals come to shop, dine, work and play. You'll find the story of Uptown throughout the hotel, including artwork, vintage bricks from McKinney Avenue and a refurbished piece of the M-Line Trolley, which has connected Uptown to Dallas for over 100 years. We'll welcome you with a locally inspired keepsake at check-in. Every Just-Right Room has free WiFi, a 55-inch TV, refrigerated drawer, Nespresso machine, and a place for everything on uncloseted shelves and racks. Close the sliding barn door and enjoy a cool night's sleep on beds made just for Canopy. Suites feature more space, a separate living area, balcony and extras like robes and Canopy socks. Our lobby is an energetic space that transitions as the day does - we call it Canopy Central. Join us around the communal table for complimentary evening tastings of local brews and spirits.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Rooftop bar
Patio
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
Hotel links
Special Offer:Breakfast Included
350Reviews4Q+A14Room tips
Traveller rating
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Popular mentions
Sean K wrote a review Nov 2021
1 contribution1 helpful vote
My husband and I decided to book a short anniversary trip to Dallas. We typically stay at Canvas or Virgin, but decided to try something different this time. Upon check in, we received no assistance with our luggage and had to track down a valet to figure out what to do with our car. This is usually not a big deal, but there was almost no assistance with the check-in process. During check-in, I was also informed that I would have to pay a mandatory $150.00 pet cleaning fee, on top of the regular pet fees per day. This was a shock, since usually these fees are disclosed upfront and are usually incorporated into the regular pet fees. I would have almost certainly booked elsewhere had I known that pet fees in total would be above $250.00 for a two-night stay. I believed I must have missed this pet cleaning fee on the website, but it’s not listed anywhere even after i went back to check. To aggravate this even more, I had booked with the “Paw Perks” rate, which supposedly included a dog bed, a dog bowl for food and water, dog treats, and a dog toy. However, upon check-in, none of these items were provided. While staff did bring some of these items to our room after notification, the dog treats were over two weeks expired, only one small bowl was provided, and the dog toy had clearly been used before and was not new. I put all the items, save the small bowl, back in the bag. This was a bit insulting since the paw perks rate was over $30.00 more per night and I essentially paid $60.00 for a small water bowl. On top of this, our room was not up to par. The main lights in the room do not work, the air conditioner keeps the room freezing despite the outdoor temperate being in the low to mid 40s, internet is terribly spotty, and water pressure is incredibly low. I’m less than five hours into this stay, but I can almost guarantee I will not be booking another stay here and will revert to booking with Virgin and Canvas.
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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TexasEric wrote a review Jun 2021
Prairieville, Louisiana84 contributions64 helpful votes
Hotel's Favourite
This is my third stay at the canopy and it will not be my last. Again, trouble with the digital key and it was not resolved. The rooms are nice and the shower is amazing. Rooms are big enough, but nothing special. This time I got a room with a balcony and was traveling with a pet. No issues with the pet and just a one time $50 cleaning fee. Much better than most places. The balcony had a beautiful view of the Dallas skyline and is even better at night. The area is what sets this place apart from the others. Walking to dart rail, the trolly, tons of restaurants like Taco Diner and Grimaldi's Pizza. There is a super cool dog park across the street, but did not visit it this time. Valet is WAY to expensive, but there is tons of street parking free all over the area. Highly recommended.
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Date of stay: May 2021
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Response from Canopy by Hilton Dallas Uptown, General Manager at Canopy by Hilton Dallas Uptown
Responded 4 Jun 2021
TexasEric We look forward to stay #4! We appreciate your high recommendation and look forward to your return. Warm Regards, Mike Haddad General Manager Canopy Dallas Uptown
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nvilla2021 wrote a review Nov 2021
El Paso, Texas1 contribution
No pool was available. Would have expected a pool for what we paid for. Roof top bar is spectacular, but only serve appetizers which was a let down. All in a wonderful place to stay. Staff was welcoming and inviting. Rooms were clean, although you have to remember to let them know if you want your room cleaned, if not they will not clean it.
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Review collected in partnership with Canopy by Hilton
Date of stay: November 2021
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Bones83 wrote a review Nov 2021
Lenoir City, Tennessee843 contributions127 helpful votes
This is one of the most wonderful hotels in the State of Texas. Every one here is always ready to help make your stay outstanding. David will greet you and make you feel like you really belong there before you get to the front desk he has you ready to go. The upstairs bar is wonderful Amber will mix you a wonderful drink and then you go to a room that is as clean as if you supervised the cleaning yourself. This hotel will make you want to return. Rose will have your day started with a wonderful breakfast and a have a great day as you start your adventure.
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Date of stay: November 2021Trip type: Travelled on business
1 Helpful vote
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Response from Canopy by Hilton Dallas Uptown, General Manager at Canopy by Hilton Dallas Uptown
Responded 2 weeks ago
Bones83 Thank you for sharing your exceptional experience and highlighting our hard working team members. We look forward to hosting you for all of your Dallas travel! Best Regards, Mike Haddad General Manager Canopy Dallas Uptown
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Danielle R wrote a review Nov 2021
2 contributions
Everything was fabulous from check in to check out. Valet was friendly and provided superb service. Room was immaculate and very clean with a skyline city view to match. 10/10! I would highly recommend!
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Review collected in partnership with Canopy by Hilton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Canopy by Hilton Dallas Uptown, General Manager at Canopy by Hilton Dallas Uptown
Responded 2 weeks ago
DanielleW0263 Thank you for your high recommendation and for choosing to stay with us! Warm Regards, Mike Haddad General Manager Canopy Dallas Uptown
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PRICE RANGE
US$175 - US$423 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasDallasOak Lawn / Uptown
NUMBER OF ROOMS
150
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Frequently Asked Questions about Canopy by Hilton Dallas Uptown
Which popular attractions are close to Canopy by Hilton Dallas Uptown?
Nearby attractions include Magnolia Theatre (0.3 km), McKinney Avenue (0.2 km), and West Village (0.3 km).
What are some of the property amenities at Canopy by Hilton Dallas Uptown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Canopy by Hilton Dallas Uptown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Canopy by Hilton Dallas Uptown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Canopy by Hilton Dallas Uptown?
Yes, secured parking is available to guests.
What are some restaurants close to Canopy by Hilton Dallas Uptown?
Conveniently located restaurants include Malai Kitchen, Bread Winners Cafe, and The Rustic.
Are there opportunities to exercise at Canopy by Hilton Dallas Uptown?
Yes, guests have access to a fitness centre during their stay.
Does Canopy by Hilton Dallas Uptown have an airport shuttle?
Yes, Canopy by Hilton Dallas Uptown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Canopy by Hilton Dallas Uptown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Canopy by Hilton Dallas Uptown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton Dallas Uptown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.