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MainStay Suites

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Traveller (191)
Room & Suite (167)
Pool & Beach (48)
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Overview
  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(111 reviews)
“the main drag”(54 reviews)
“main stay”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Reviews (689)
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688 results
Traveller rating
423
189
48
19
9
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LanguageEnglish
423
189
48
19
9
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All reviewslazy riverthe main dragmain stayfull size refrigeratorteddy bear wafflesstove topconference centerindoor poolinner tubestwo blocksbiscuitskitchen areaice makersmall kitchenqueen suiteoff the stripfamily reunion
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1 - 5 of 688 reviews
Reviewed 1 week ago

We stayed at this hotel after visiting Dollywood for the day. This was our first time staying here. While this hotel is a little off the beaten path, it is very nice! We were pleasantly surprised. The room had a kitchen and even had a...More

1  Thank travelsavvypair
Reviewed 2 weeks ago

I paid $99 to stay here in April and this was $40 cheaper per night than one of the newer hotels. It had a hot breakfast though not as "good" as the more expensive (no donuts, food bland, no fancy creamer) but not enough to...More

Thank kimiscool2
Response from Steve P, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for being a FAN! Your feedback is very important to us and we can assure you that we will use this information to do everything...More

Reviewed 2 weeks ago

The reservation process was very helpful, they accommodated us very way possible!This hotel is very clean and nice. Rooms come with equipped kitchen which is nice. It has a free hot breakfast. The housekeeper was awesome. Our entire visit was wonderful. NO COMPLANITS, WILL RETURN!!!More

Thank Kimberly_familyof4
Response from Steve P, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you so much for the great score, our staff works hard to make us a great hotel that our guest can enjoy. Your feedback is very...More

Reviewed 2 weeks ago via mobile

We stayed for 4 nights while visiting Pigeon Forge. Room was comfortable and clean, the entire hotel was clean! The pools were great, kids really enjoyed them. Breakfast can get seriously crowded.... so to avoid frustration just take it back up to your room, use...More

Thank saorisenyl
Response from Steve P, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 2 weeks ago

Okay so if you're traveling with family and do not want to spend a lot of money eating out for all three meals why not simply do what we did. Book with Mainstays Suites and Conference center. I promise you can not go wrong. Not...More

Thank Kristee M
Response from Steve P, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (167)
Pool & Beach (48)
Dining (16)
Amenities (16)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
ARracefan
12 April 2018|
Answer
Response from Steve A |
We do not travel with pets. I would suggest calling the hotel.
0
Votes
2 February 2018|
AnswerShow all 2 answers
Response from Richard S | Reviewed this property |
Yes, there is a designated smoking outside ONLY.
1
Vote
Room Tips
"All are good!!"
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"We were on the fourth floor, had very little to no noise."
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"next to river, wonderful views of the country, trolley stop, very quiet, relaxing"
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"Bring a night light."
Read review
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