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623 Union Street, Nashville, TN 37219-1706
Hotel direct offer!Sips and Sounds
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (583)
Room & Suite (246)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Nashville Downtown
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 217 hotels in Nashville
Location
Cleanliness
Service
Value
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Property amenities
Valet parking
Public wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Restaurant
Breakfast available
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Safe
Wardrobe / wardrobe
Flatscreen TV
Bath / shower
Bathrobes
Iron
Private bathrooms
Tile / marble floor
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Sips and Sounds
2308Reviews37Q+A100Room tips
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Most Recent
Richard j wrote a review Sep 2022
2 contributions
Ashley Dickens has demonstrated Supreme customer service, as a father giving a gift to his young adults, he definitely wanted everything to be perfect, after they arrived and checked in was the beginning of the issues, however the moment my daughter called me I asked her to go to the front desk and ask for the manager, Ashley was pulling double duty, however once I got a chance to speak to her, she new I was a little disgruntled as I explained what was supposed to have happened when I called in to make these special reservations to be paid in full as to benefit my family not to have to be bothered w/ anything but to enjoy themselves, So she understood right away and took control of the call and the situation and immediately responded with the best solution in the world, I was so relieved, I must say in all my travels w/ Marriott as a member since 2005 and traveling all over the 54 states and territories, I am very thankful to have experienced such professional service and attention to detail from such a manager!!! SUPREME SERVICE!!! Thank You so much Ms Ashley Dickens U R VERY MUCH APPRECIATED!!! RESPECTFULLY, R J JERNIGAN "Now a member for Life"
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew S. wrote a review Sep 2022
2 contributions
Hotel's Favourite
Came down to Sheraton grand for the weekend and i was immediately impressed by the customer service. Silvia at the valet stand was very helpful. She directed me to different spots i need to visit while im in nashville. Definitely recommend Sheraton Grand and their impressing customer service to anyone visiting nashville. Great weekend overall!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 3 weeks ago
Thanks for the wonderful review, andrewmR797IU! It's excellent you had such a fantastic experience at Sheraton Grand Nashville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Silvia is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve23514 wrote a review Sep 2022
Orangeburg, New York3 contributions4 helpful votes
Had a great time celebrating several birthdays (50-63) with a group of friends. Several blocks off Broadway, but easy walk. Hotel staff was friendly and attentive. Hotel is very well maintained and rooms are clean and comfortable. Skye bar great place to end the night (open until 2:30am). Great breakfast at a reasonable price. Hotel was less expensive than several other 4 or 5 star hotels that are a little closer to Broadway. Will definitely stay here next trip to Nashville.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thank you for taking the time to leave this wonderful review, Steve23514! We're thrilled to know you enjoyed your stay at Sheraton Grand Nashville so much! We strive for excellence so we're pleased to hear you appreciated not only our ideal location and kind staff, but also our comfortable, clean accommodations! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josh M wrote a review Sep 2022
Charlotte, North Carolina2 contributions
Considering the cost and the Marriott ownership I expected more from this property. We and our kids traveled here for a wedding and from the moment we checked in we knew we made a mistake. 1.) Parking, the parking is behind the building it is $50 per day and it is very cramped and dirty getting from there to the main property. 2.) The room was small (double beds not queen) the bathroom was tiny and overall it was dirty, the walls which are supposed to be white were more of a dirty white from lack of maintenance over time. 3.) AC - as we were getting ready for the wedding our AC began blowing 80 degree air, we called maintenance but 2 hours later they had not arrived so we got dressed with the room door open to just have some cool air from the main space to come in, needless to say my wife was not happy and quite embarrassed. 4) POOL......buyer beware, there is NO POOL at this property, there are pools shown online but there is no pool.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 4 days ago
We are very sorry to hear that you did not enjoy your stay with us. We would love to speak with you further about your experience. Please reach out to our customer care team at 1-800-MARRIOTT. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bryanlmills827 wrote a review Sep 2022
Columbus, Ohio3 contributions
Angelo, I want to express this weekend stay at your hotel was the worst time ever spent in Nashville. I come to Nashville every 90 days. Not once did I expect this to be the worst stay. Problems: the bed uncomfortable, low water pressure, water leaked all over the bathroom floor, hearing the next room toilet flush, dirty carpet, the hotel door didn't close all the way, no handicap spots in the parking garage making it hard on my legs, (since I have a handicap permit), dingy towels/wash clothes and the Wi-Fi was terrible. Bottom line this was the most miserable experience I've ever dealt with. Bryan Mills Room 1415
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 4 days ago
Dear Mr. Bryan, We are sorry to hear that you had such a terrible experience during your stay with us. We would love to speak with you further about your specific concerns in order to improve our guests' experience in the future. Please contact our customer service department at 1-800-HILTONS so that we may address your specific concerns. Thank you for your feedback and we hope that you will give us another chance to provide you with a better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guide819438 wrote a review Sep 2022
1 contribution
Sylvia and Josh are amazing! Great service and helped us get where we needed to go every time. I will definitely stay here again because the service was amazing. Sylvia even took pics of our group for us.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 6 days ago
Thank you so much for your kind words! We're so happy to have been able to provide you with great service and help you get around during your stay. Sylvia is definitely an amazing member of our team and we're so lucky to have her on board. We'll be sure to let her know how much you appreciated her taking pictures for you and your group. We hope you'll choose to stay at Sheraton Grand Nashville the next time you're in town!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leah A wrote a review Sep 2022
1 contribution
Awesome service! Silvia and Josh were amazing! They were quick and professional. Highly recommend. Both were fast and friendly. A great representation of the brand and company. Will definitely stay here again.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 1 week ago
Thank you for the fantastic review, leaha275! It's great that your time at Sheraton Grand Nashville was so outstanding! We love sharing our excellent service with each person who walks through our doors. It's team members like Silvia and Josh who ensure our guests are getting the best level of service. That's what we like to see! We can't wait until your next visit so we can once again share our high-caliber service with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Lee wrote a review Sep 2022
Greensboro, North Carolina11 contributions
I would suggest a breakfast buffet. Food options are not 5*. Breakfast options are limited and nothing close by! Rooms were adequate but had to request housekeeping 2x. I would stay again but hope minor changes made
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 1 week ago
Thank you for the thoughtful review, MWL1. We're happy you had a pleasant experience with us overall. That's what we like to see! However, we regret that our breakfast selection and cleaning services didn't exceed your expectations. We endeavor to offer a top-notch experience for our guests, so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scarletbegonia1980 wrote a review Sep 2022
Griffin, Georgia1 contribution
We came to Nashville for the Pearl Jam show and had an amazing time! The Sheraton was clean and well attended by the staff. We enjoyed the breakfast that came with our stay, and will definitely be back!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 1 week ago
Thank you for the wonderful review, Scarletbegonia1980! It's great that your time at Sheraton Grand Nashville was so lovely. We're glad you enjoyed our clean facilities and attentive team. Breakfast is the most important meal of the day and we're thrilled that you enjoyed our mouthwatering breakfast selection. We can't wait to host you again so we can share another great experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
922BizTrip wrote a review Sep 2022
Philadelphia, Pennsylvania1 contribution
The room is nice and comfortable. The location is great. Walkable to Broadway but just enough distance that it's quiet from the hustle and bustle of nightlife. It was busy with meetings but the elevators was never a long wait.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 1 week ago
Thanks for sharing this fantastic review! We're thrilled your time at Sheraton Grand Nashville was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our rooms and location. Your kind words let us know we're doing our job! We're already looking forward to your next visit so we can share another amazing experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$237 - US$525 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton nashville, nashville sheraton
FORMERLY KNOWN AS
Sheraton Nashville Downtown Hotel
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
474
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Frequently Asked Questions about Sheraton Grand Nashville Downtown
Which popular attractions are close to Sheraton Grand Nashville Downtown?
Nearby attractions include Ryman Auditorium (0.5 km), National Museum of African American Music (0.4 km), and Escape Experience (0.2 km).
What are some of the property amenities at Sheraton Grand Nashville Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Grand Nashville Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sheraton Grand Nashville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Nashville Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Grand Nashville Downtown?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Nashville, Bourbon Street Blues and Boogie Bar, and Skull's Rainbow Room.
Are there opportunities to exercise at Sheraton Grand Nashville Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Grand Nashville Downtown located near the city centre?
Yes, it is 0.6 km away from the centre of Nashville.
Are any cleaning services offered at Sheraton Grand Nashville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Nashville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Grand Nashville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.