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Quest Mascot Serviced Apartments

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108-114 Robey St, Mascot, New South Wales 2020 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (46)
Room & Suite (27)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quest Mascot Serviced Apartments
Updated 15/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 Speciality lodging in Mascot
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Parking
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Airport transportation
Conference facilities
Meeting rooms
Non-smoking hotel
Dry cleaning
Wifi
Complimentary tea
Shuttle bus service
Laundry service
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
992Reviews8Q+A71Room tips
Traveller rating
  • 407
  • 363
  • 118
  • 53
  • 52
Time of year
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Popular mentions
aussietravellers061 wrote a review Yesterday
Sydney, Australia36 contributions13 helpful votes
Great hotel, reasonable Tarif for a one bedroom apartment. New, clean and comfortable. The staff (Claudia in particular) were friendly and extremely helpful. Nothing was too much trouble. Parking underneath at reasonable price but plenty of free on street parking (3 hours) in day time and unlimited from 6pm to8 am. Close to airport.
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Date of stay: January 2022Trip type: Travelled with family
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mattmoo57 wrote a review Dec 2021
Mascot, Australia1 contribution
I stayed in your hotel for Christmas Eve due to work commitments I ordered food from the in room dinging I ordered at 630 and was told from the manager on site that he would bring the food up to my door after 3 hours I still had no food so I called reception and the after hours lady said the driver dropped the food at my door Nobody knocked at my door and my food was ice cold I attempted to microwave my food but it went all soggy I am extremely disappointed as it was not a cheap meal
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Quest Mascot QM, General Manager at Quest Mascot Serviced Apartments
Responded 4 weeks ago
We are very sorry to hear about your experience, we operate with third party delivery systems and the receptionists instruct delivery partners deliver to the rooms, knock on guest's door and leave it outside the room. Normally we also call guests to ensure that the food has been received but we might've unfortunately have gotten overly busy on that night as it was Christmas Eve just before the closing hours. We would love for the opportunity to discuss this further as this isn't up to our standards and would appreciate the chance to make things right with you. Gavin, our property manager would be happy to hear from you. Thanks, The Quest Mascot Team
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David M wrote a review Dec 2021
Pacific Coast Australia, Australia7 contributions1 helpful vote
We spent 7 nights at the Quest Mascot before flying overseas for 12 months. Although we do not live far away from the airport it was a good way to wind down after the stress of preparations before we finally left. The staff were friendly and helpful. In particular we would like to say thank you to Claudia, Patrick and Calvin. The one bedroom apartment was comfortable and of good size. The in room kitchen and laundry facilities were excellent. Everything you need is available. The standard of cleanliness was also very high. The bed was large and comfortable and the air conditioning was easy to control for our comfort. The only downside it was not located near the centre of Mascot and required a little walking to get anywhere. But we had time and public transport is very available nearby. We were very happy with our stay. Thank you Quest Mascot.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
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Service
Sleep Quality
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Response from Quest Mascot QM, General Manager at Quest Mascot Serviced Apartments
Responded 4 weeks ago
Thank you so much for taking the time to leave such an amazing review, we appreciate it a lot! It's so great that you enjoyed your sojourn before heading overseas and that you found that staying at our hotel was relaxing for you! It's always a pleasure to be able to give great experiences to our guests! Our wonderfully kind staff will be so happy to know you enjoyed their service so much. We know that our guests love to have everything they need in their room for either a short term or a longer term stay and so we are so glad that you found everything that you could need in the room to feel so comfortable! Since we are so close to the airport the closest shops are a 10 minute walk away and do require a little bit of walking to get there but we are so glad that you were still so happy with your stay! We hope you enjoy your time overseas and we hope to have the opportunity to host you again sometime in the future. Thanks, The Quest Mascot Team
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Nathan wrote a review Dec 2021
Taree, Australia6 contributions1 helpful vote
This hotel is set in a great location. Was conveniently located close to the airport, and also only a short walk to train and bus services to/from the city. Very quiet rooms considering proximity to a major airport. Very easy check-in process.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Quest Mascot QM, General Manager at Quest Mascot Serviced Apartments
Responded 17 Dec 2021
Thank you so much for your amazing response, we really appreciate you taking the time to leave us feedback! We are so glad that you enjoyed our extremely convenient location to the airport and local areas, shops and transport. It's great to know you had such a wonderful time in our comfortable and quiet rooms and that the check in with our friendly and helpful staff was so pleasant! We hope to have the opportunity to have you stay with us again soon. Thanks, The Quest Mascot Team
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jatin1kumar wrote a review Dec 2021
Sydney, Australia1 contribution
staff is very good and location is very awesome. fully satisfied with the facility. I love to stay again if coming near by this location. thanks all Quest Staff for my lovely stay. keep this excellent work up
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quest Mascot QM, General Manager at Quest Mascot Serviced Apartments
Responded 10 Dec 2021
Thank you for your amazing review! We are so happy that you had such a wonderful experience with us! Our friendly, welcoming staff are so happy to know that you were so happy with their help. We take pride in our great rooms and location, being so comfortable and convenient for our guests. We hope to have another opportunity to welcome you back to our wonderful hotel! Thanks, The Quest Mascot Team
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PRICE RANGE
US$84 - US$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quest mascot serviced apartments hotel mascot
LOCATION
AustraliaNew South WalesGreater SydneyMascot
NUMBER OF ROOMS
91
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Frequently Asked Questions about Quest Mascot Serviced Apartments
Which popular attractions are close to Quest Mascot Serviced Apartments?
Nearby attractions include Zero Latency VR (0.2 km), Sub Base Platypus (0.1 km), and my limousine sydney (0.1 km).
What are some of the property amenities at Quest Mascot Serviced Apartments?
Some of the more popular amenities offered include free wifi, airport transportation, and meeting rooms.
Which room amenities are available at Quest Mascot Serviced Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Mascot Serviced Apartments?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Quest Mascot Serviced Apartments?
Yes, parking is available to guests.
What are some restaurants close to Quest Mascot Serviced Apartments?
Conveniently located restaurants include La Boca Bar and Grill, Ibis Kitchen Bar, and Mobius Bar and Grill.
Does Quest Mascot Serviced Apartments have an airport shuttle?
Yes, Quest Mascot Serviced Apartments offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Quest Mascot Serviced Apartments have airport transportation?
Yes, Quest Mascot Serviced Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Quest Mascot Serviced Apartments located near the city centre?
Yes, it is 0.7 km away from the centre of Mascot.
Are any cleaning services offered at Quest Mascot Serviced Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Mascot Serviced Apartments offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.