We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

Citadines Connect Sydney Airport

Save
Share
121 Baxter Road, Mascot, New South Wales 2020 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotels.com
Expedia
Booking.com
eDreams
Snaptravel
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (239)
Room & Suite (96)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 09/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Citadines Connect Sydney Airport
Updated 09/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 14 hotels in Mascot
Location
Cleanliness
Service
Value
Travellers' Choice
Citadines Connect Sydney Airport is an airport hotel, but unlike one you have ever experienced before. Whether you are travelling for business (check out our meeting rooms and high speed wi-fi) or leisure (take in a film at our rooftop outdoor cinema or enjoy a craft beer overlooking the stunning views of jets dashing past ), a quick stopover or the start of your next travel adventure; Citadines Connect will make your stay one to remember. Each guest room has been cleverly designed with both the leisure and business traveller in mind. Select between a range of guest rooms from Economy to First Class each featuring; deluxe bedding, a 55-inch TV equipped with Netflix, free Wi-Fi, rainfall shower with modern bathroom amenities and blackout curtains. The property is located only a 15-minute walk or 2-minute drive to the domestic terminal, or a 10-minute drive to the international terminal. Alternatively, guests can enjoy the added convenience of onsite parking. It can be heart-breaking to leave your beloved pooch or purring companion behind while you embark on a holiday, and now you don't have to with Citadines Connect Sydney Airport offering pet friendly accommodation. Upon arrival, guests and their furry companion travel straight to the Penthouse Level, the hotel’s gateway to all 150 guest rooms and a vantage point from which you and furry companion friend will likely spend much of your leisure time. The guestroom feature home comforts to unwind, alongside a touch of luxury: deluxe bedding, a 55-inch TV with Netflix, complimentary Wi-Fi, rainfall shower and blackout curtains – as well as a courtyard and bed for your furry companion. Now your furry adventurers can join in all the fun! The well-being of Citadines Connect Sydney Airport guests, staff and partners is of paramount importance to us. To ensure your safety, we’ve implemented enhanced hygiene and care standards with our Ascott Cares program. Ascott Cares covers 7 commitments such as maintaining high levels of hygiene and cleanliness standards as well as safe social distancing to continue providing a welcoming home away from home for our guests. For greater comfort and reassurance during your stay, round-the-clock health, wellness and security support including telehealth or non-emergency medical consultation, updates on health and security situations within the property vicinity or the destination you are travelling to is available a call away. Please note: Be advised we are taking bookings for both vaccinated and unvaccinated guests. Those that are vaccinated may use the gym and public areas, as well as dine in our Grab & Go space complying with all signage and direction of our team. Our team will need to sight a valid vaccination certificate to comply with NSW Health orders. Unvaccinated guests may purchase takeaway from our Grab & Go area, however at this time they are unable to utilise the gym, dine or sit in our public areas including our outdoor terrace.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Public wifi
Coffee shop
Breakfast available
Complimentary instant cofffee
Complimentary tea
Happy hour
Snack bar
Wine / champagne
Rooftop bar
Taxi service
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Soundproof rooms
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, Hindi, Nepali

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
638Reviews8Q+A54Room tips
Traveller rating
  • 452
  • 138
  • 28
  • 12
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
GenkiSensei1 wrote a review 14 Jan
Sydney, Australia76 contributions73 helpful votes
Fantastic hotel. Walked from Mascot Train station, then onto Domestic terminal for flight. Not too far. Check in lovely on top floor! Great views of runway and restaurant/bar facilities very nice. Room very tidy with everything you need. Comfy bed, great Tv with Ambient light feature, bathroom modern and great view of the airport/runway. Staff even helped me print out my PCR result which I needed for my flight. They have shuttle to terminal if you unable to walk. I had dinner at the Tennyson Hotel around the corner. Some good food specials there; $15 burger and beer when I went. Will definitely stay again!
Read more
Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Runway View best
See more room tips
Helpful
Share
Response from Guest Service Team, Guest Services / Front Office at Citadines Connect Sydney Airport
Responded 5 days ago
Dear GenkiSensei1, Thank you so much for such a wonderful review! This is definitely the kind of feedback we love. Our team at Citadines Connect is looking forward to welcoming you back very soon! Warmest regards, Caroline Lam Assistant Guest Service Manager
Read more
Colleen M wrote a review 6 Jan
2 contributions
More lovely than the photos show, ,very quiet, more spacious, so conveniently located and fabulously helpful staff. It has great design elements, extremely comfortable furnishings and beds, inexpensive and healthy food snacks and simple but good breakfast options plus outstanding viewpoints from Reception and most rooms. A great little bar to enjoy Sydney's expansive sunsets while watching planes take off and land. I loved being here and would definitely return again. Excellent value!
Read more
Date of stay: January 2022
Location
Service
Sleep Quality
Helpful
Share
Response from Guest Service Team, Guest Services / Front Office at Citadines Connect Sydney Airport
Responded 1 week ago
Dear Colleen, Thank you so much for the amazing feedback! It was our pleasure to serve you! Our team is looking forward to welcoming you back very soon! Warmest regards, Caroline Lam Assistant Guest Service Manager
Read more
Kerryn12345 wrote a review Dec 2021
Canberra, Australia7 contributions3 helpful votes
Excellent customer service for check in/out and obtaining something to eat and drink. Food was tasty and relatively inexpensive. Enjoyed sitting in a cane swing chair while I sipped my drink, had dinner, and watched the planes come in. In relation to the room, very comfortable bed, quiet, clean, and robust air conditioning. Even had a hair dryer! Will definitely be staying there again.
Read more
Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Guest Service Team, Guest Services / Front Office at Citadines Connect Sydney Airport
Responded 2 weeks ago
Hi Craig, Thank you for choosing the Citadines Connect Sydney Airport hotel and for the kind review! We are so glad to hear that you had an enjoyable time staying with us and were pleased almost all aspects of your stay. It is such an honour to hear that you plan on returning and we look forward to welcoming you again for many more fantastic stays. Warmest regards, Grace N - Assistant Guest Service Manager
Read more
Mrs Bevie H wrote a review Dec 2021
Greater Adelaide, Australia1 contribution
I arrived a day early for an international trip, right away the staff were so helpful. They could not do enough. I brought wrong charger , they charged phone, printed documents and made a great cup of coffee. Highly recommend this place .
Read more
Date of stay: December 2021Trip type: Travelled solo
Helpful
Share
Response from Guest Service Team, Guest Services / Front Office at Citadines Connect Sydney Airport
Responded 4 weeks ago
Dear Mrsbevieh, Thank you for such a lovely review. We are very happy that your experience at Citadines Connect Sydney Airport was up to your expectation. We wish you a very merry Christmas and look forward to welcoming you in the near future. Warmest Regards, Krystal P. Assistant Guest Service Manager
Read more
Fred S wrote a review Dec 2021
1 contribution
I needed to cancel due to Covid. I gave them plenty of time and was not even considered for a refund. The first hotel in Sydney to be so rude and inconsiderate. I would advise staying any where else. Get into the city and work with professionals.
Read more
Date of stay: December 2021
Value
Service
Sleep Quality
Helpful
Share
Previous
123456
PRICE RANGE
US$64 - US$108 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyMascot
NUMBER OF ROOMS
150
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Citadines Connect Sydney Airport
Which popular attractions are close to Citadines Connect Sydney Airport?
Nearby attractions include Zero Latency VR (0.3 km), Sub Base Platypus (0.2 km), and my limousine sydney (0.2 km).
What are some of the property amenities at Citadines Connect Sydney Airport?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at Citadines Connect Sydney Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citadines Connect Sydney Airport?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at Citadines Connect Sydney Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Citadines Connect Sydney Airport?
Conveniently located restaurants include La Boca Bar and Grill, Ibis Kitchen Bar, and Mobius Bar and Grill.
Are there opportunities to exercise at Citadines Connect Sydney Airport?
Yes, guests have access to a fitness centre during their stay.
Does Citadines Connect Sydney Airport have airport transportation?
Yes, Citadines Connect Sydney Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Citadines Connect Sydney Airport located near the city centre?
Yes, it is 0.7 km away from the centre of Mascot.
Does Citadines Connect Sydney Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Citadines Connect Sydney Airport?
The staff speaks multiple languages, including English, Hindi, and Nepali.