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Pullman Sydney Airport

191 O'Riordan St, Mascot, New South Wales 2020 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (753)
Room & Suite (243)
Dining (91)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Sydney Airport
Updated 15/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 14 hotels in Mascot
Travellers' Choice
Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel. This upscale hotel offers 229 luxurious rooms and suites with extensive meeting facilities. Each room features open design, contemporary furnishing, double glazed windows and block out curtains to ensure you are well rested whilst in transit. Perfect for leisure and business travellers who expect comfort away from home.
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Property amenities
Car park
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Paid wifi
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know


Full view
79Somewhat walkable
Grade: 79 out of 100
34Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
1088Reviews24Q+A100Room tips
Traveller rating
  • 657
  • 273
  • 91
  • 40
  • 27
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Stickman15 wrote a review Aug 2021
2 contributions3 helpful votes
Stayed here for overseas quarantine. Room large enough but nowhere to sit besides on the bed. I don't know if the food on offer was for quarantine only or their normal fare but it was pretty bad. When in quarantine, food becomes pretty important and unfortunately the Pullman failed big time. There was no choice at all and what was served was very average. Fried eggs with a thick yolk skin, greasy chicken, some sort of mixed cuisine "curry". Not needing 3 hot meals a day while sitting in a hotel room, I asked for sandwiches for my lunches but even that was too hard. Thankfully you can order in using Uber Eats etc. Other quarantine hotels offer much better food and a choice of it.
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Date of stay: August 2021
Sleep Quality
Room Tip: Avoid rooms on the western side. Poor natural light due office building about 40m away from your...
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1 Helpful vote
Helen T wrote a review Jun 2021
17 contributions
Pre covid this was my hotel of choice. Wonderful staff, great rooms that block out the airport noise and within walking distance of the airport and Mascot station where you can get to the city on the train without the surcharge. Bruno looks after the restaurant wonderfully.
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Date of stay: July 2020
Trip type: Travelled on business
TsW wrote a review May 2021
Colombo, Sri Lanka31 contributions10 helpful votes
This is a quarantine hotel for crew. The staff, They are beyond amazing. They are friendly, Accommodating, punctual, Kind and amazing. And I want to thank each and everyone. Keep you the amazing work. One of the best hotels I have been to. The good- FANTASTIC. Thank you for personally looking into my dietary needs. Loved everything. Cannot wait to come back.
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Date of stay: April 2021Trip type: Travelled on business
Bj L wrote a review Apr 2021
Surfers Paradise, Australia1322 contributions243 helpful votes
A modern Hotel near Sydney airport but could be improved quite a bit and I dont beleive it lives up to its rating. The foyer and bar area are modern and spacious and the rooms are a resonable size but could be a lot better. Pros: Good size rooms Comfortable beds Rooms well appointed Cons: Shower pressure was poor Very poor selection of cable channels Overpriced for what you get It was ok for s short stay but I have found better value hotels in the immediate vicinity for cheaper.
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Date of stay: May 2020
Sleep Quality
2 Helpful votes
PedjaDragovic wrote a review Jan 2021
Montenegro11 contributions2 helpful votes
I arrived to this hotel as part of airline crew, as we been escorted by police following local government rules and we been checked in by police officers too, check in process was very slow and it took almost 1h (which I understand), however I asked one of the police officers that he was in charge of escorting us to the rooms if I can use the lobby toilet while I’m waiting as check in process was slow. He said that he have to ask the receptionist, and the girl there told him that I have to wait to reach the room. Police officer was polite and understandable and he offered me to skip the que and get the key to reach my room faster which I’ve denied. I was shocked that I was not allowed to use the toilet even if I’ve seen other people using without asking any permission as it was lobby toilet. I understand pandemic situation , And I will always follow and respect local government rules ,but I still think we should not be banned from having basic human rights. Even if you have a dog and he scratching the doors in the middle of the night, you gonna open it for him and let him do what he has to do . I felt discriminated disrespected and humiliated as a human being first time in my life as there is no excuse that you should ban anyone of using the toilet, if he is already a guest of the hotel, no matter the circumstances. I’ve stayed in Pullman hotels in many countries and always had immaculate experience but now it disappointed me forever. It’s pandemic time and we should all fight together against it following needed measures, but we should not forget to be humans, as one day it will be over and we will have to look at each other eyes without masks again.
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Date of stay: December 2020Trip type: Travelled on business
US$104 - US$179 (Based on Average Rates for a Standard Room)
AustraliaNew South WalesGreater SydneyMascot
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Frequently Asked Questions about Pullman Sydney Airport
Which popular attractions are close to Pullman Sydney Airport?
Nearby attractions include Zero Latency VR (0.1 km), Sub Base Platypus (0.3 km), and VR Quest (0.1 km).
What are some of the property amenities at Pullman Sydney Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Pullman Sydney Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sydney Airport?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Pullman Sydney Airport?
Yes, a parking garage is available to guests.
What are some restaurants close to Pullman Sydney Airport?
Conveniently located restaurants include La Boca Bar and Grill, Mr. Nam, and Biggles Bar & Grill.
Are there opportunities to exercise at Pullman Sydney Airport?
Yes, guests have access to a fitness centre during their stay.
Does Pullman Sydney Airport have airport transportation?
Yes, Pullman Sydney Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Sydney Airport located near the city centre?
Yes, it is 0.8 km away from the centre of Mascot.
Are any cleaning services offered at Pullman Sydney Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Sydney Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.