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31/12/2017 1/1/2018
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    Quality Inn

    42 S Camilla St, Memphis, TN 38104-3102
    +1 855-849-1513
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    31/12/2017 1/1/2018
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    Traveller (39)
    Room & Suite (11)
    Dining (2)
    Overview
    • Excellent9%
    • Very good19%
    • Average19%
    • Poor16%
    • Terrible37%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (125)
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    1 - 5 of 112 reviews

    Reviewed 2 weeks ago

    The only good thing I can say is the staff were friendly and helpful enough. This is the worse place I have stayed in, we visited from Australia and stayed 5 nights here before heading to Graceland for 3 nights, wished we'd done the whole...More

    Thank Tracey G
    Response from FrontDesk_GM, General Manager at Quality InnResponded 1 week ago

    Dear Tracey, We appreciate your feedback as it helps us improve. Our staff will be pleased to hear you valued their assistance during your stay, however, we're sorry you felt the room could have been better attended to and that you felt unsafe in the...More

    Reviewed 2 weeks ago

    We are here at the hotel for 2 days. Comtemplating going to another place for our final nite. We arrived on last nite. Room dirty & no heat. Called front desk, was old that maintenance wold be called. After about 40 minutes my husband went...More

    Thank tstallings
    Response from FrontDesk_GM, General Manager at Quality InnResponded 2 weeks ago

    Thank you for sharing your concerns. We are very sorry to have fallen so short of your expectations during your first night. Please accept our sincerest apologies for the issues with maintenance, service, and housekeeping that you identified. It is saddening that the service you...More

    Reviewed 12 October 2017

    If you make reservations over the internet, watch your credit card statement. I was charged twice and have made numerous calls to get my money refunded as I paid $110 on the internet and $95 when I got there because the girl ran my card...More

    Thank Mary F
    Response from FrontDesk_GM, General Manager at Quality InnResponded 12 October 2017

    Dear Mary, Feedback from our guests is always appreciated as it helps us improve for future visits. It's wonderful that our breakfast options suited your tastes. However, we're sorry for any confusion regarding your room payment. This is being investigated, and you're welcome to reach...More

    Reviewed 26 September 2017

    We had to change room 3 times before they got it right. The first room had a do not disturb sign and the key did not work. The second room had mole on bathroom ceiling and the toilet seat came off when I lifted up....More

    Thank Shearra B
    Response from FrontDesk_GM, General Manager at Quality InnResponded 26 September 2017

    Dear Shearra, Feedback from our guests is always appreciated as it helps us improve for future visits. We're sorry to hear about the trouble you went through with finding a suitable room and for the missing shower curtain once you were settled. Your concerns are...More

    Reviewed 30 July 2017 via mobile

    This hotel could be great. The bed was comfortable which was nice. However my room smelt like someone had smoked in there 24/7 and triggered off my asthma. The bathroom was relatively clean, but had some dirty towels/face washers on the floor when I walked...More

    Thank matthewsN8576FY
    Response from FrontDesk_GM, General Manager at Quality InnResponded 31 July 2017

    Dear Matthew, We appreciate you offering your feedback, and while we are disappointed that this stay did not meet your expectations, we are happy to know that you see our potential. We truly apologize for the inconvenience you experienced due to an odor when you...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$87 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Expedia, Booking.com, Agoda and WingontravelTA so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Union Express Hotel Memphis ,
    • Red Roof Inn Memphis ,
    • Red Roof Hotel Memphis
    Add Photo Photos
    Traveller (39)
    Room & Suite (11)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (41)
    Bathroom (8)
    Nearby
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    Ask a question
    Questions & Answers
    trayjr
    16 November 2016|
    Answer
    Response from Jim C | Reviewed this property |
    Yes most things in the room are updated.
    1
    Vote
    Room Tips
    "If you stay there, I would suggest get there before 6pm service was very slow with only one person at the..."
    Read review
    "another hotel"
    Read review
    "We faced the courtyard and didn't have any real noise problems, but were exhausted once we hit the bed."
    Read review
    "Choose a room away from the helicopter landing pad (might help some)"
    Read review
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