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SpringHill Suites Memphis Downtown

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Traveller (273)
Room & Suite (130)
Dining (15)
Overview
  • Excellent34%
  • Very good45%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“kress building”(81 reviews)
“main street”(73 reviews)
“trolley line”(66 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Reviews (904)
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873 results
Traveller rating
299
370
120
59
25
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LanguageEnglish
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299
370
120
59
25
Show reviews that mention
All reviewskress buildingmain streettrolley linebeale stvalet parkingwithin walking distanceself parkcourt squarefew blocksbreakfast roomoatmealsitting areamud islandsofa bedfree breakfastcivil rights museumpool and hot tub
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1 - 5 of 873 reviews
Reviewed 3 days ago via mobile

So you want the truth here you go. This hotel definitely did not meet my expectations and is definitely a 1 or 2 star hotel. When I first arrived my room air conditioning did not work. We was relocated to two king size suites. My...More

Thank stacey b
Reviewed 6 days ago via mobile

We arrived late evening to mass confusion. No real professionalism in sight. I chose this hotel because on one website said that the hotel was a 4 star hotel. This is tourist season and the hotel had 1 working elevator. When we got to the...More

Thank nattyc11
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded 5 days ago

Dear Guest, I am sorry to hear that you did not enjoy your stay this weekend and really appreciate you giving us your feedback. I will definitely pass along your comments to the appropriate departments. I also want to apologize for one of our elevators...More

Reviewed 1 week ago via mobile

I rarely am forced to give a Marriott property an average review. It teetered between average and poor. There was definitely no warm welcome upon entering this hotel. Admittedly it was roughly 12:30am, but what difference should that make. The room in which we stayed...More

Thank Lonnell D
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded 1 week ago

Dear Lonnell D, Thank you for providing feedback regarding your recent stay at SpringHill Suites Memphis Downtown. I regret to hear that you encountered poor service; I appreciate the details provided - I will certainly follow up appropriately with our staff. We appreciate your frank...More

Reviewed 2 weeks ago

The hotel parking lot is a little confusing to find, using a GPS. The first hotel you turn into is not this one, but they were very polite and pointed us to the right place. Check in was a breeze, and within 5 minutes, we...More

Thank trouble1964
Reviewed 2 weeks ago via mobile

Great place, clean, friendly staff. Breakfast great. Perfect location. Was able to walk everywhere. Used the trolly to get to the civil rights museum. A lot of restraunts near by. I will stay here again.

Thank Katzlink K
View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$175 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Memphis
#18 Family Hotel in Memphis
#25 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$175 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Memphis
#18 Family Hotel in Memphis
#25 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (273)
Room & Suite (130)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Dianna H
21 February 2017|
AnswerShow all 6 answers
Response from mizannb7 | Reviewed this property |
I'm not sure.I did not go to the fitness room.
0
Votes
Karen4949
8 September 2016|
AnswerShow all 5 answers
Response from Christine B | Reviewed this property |
Not sure about the pets and we parked ourselves free.
0
Votes
thehills_2012
19 July 2016|
AnswerShow all 4 answers
Response from Sharon A | Reviewed this property |
The Hotel does not have a shuttle, a taxi ride is only about 35.00, or Uber would be less.
1
Vote
Room Tips
"Ask for a street view room."
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"Do not choose a room in the historic part. It is difficult to access."
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"A room overlooking the park is nice!"
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"Don't be afraid of the Kress building. It's the older of the two, but is beautifully redone. It is..."
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