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Madison Hotel

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Traveller (485)
Room & Suite (329)
Dining (29)
Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(299 reviews)
“mississippi river”(136 reviews)
“junior suite”(45 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,184)
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2,150 results
Traveller rating
1,161
544
249
118
78
Traveller type
Time of year
LanguageEnglish
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1,161
544
249
118
78
Show reviews that mention
All reviewsrooftop barmississippi riverjunior suitebeale streetboutique hotelfire pitvalet parkinglarge bathroombeautiful hotelvalet servicedowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain streettwilight
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1 - 5 of 2,150 reviews
Reviewed 2 weeks ago

I'm thrilled by the new remodel of the Madison Hotel. I had stayed away from this hotel after the last remodel had changed it's modern classic look into a one of bright garish Caribbean style colors that dishonored this outstanding beaux arts building. Well now...More

6  Thank saulweinburg09
Response from MadisonDamien, General Manager at Madison HotelResponded 1 week ago

Dear Mr. Weinburg: Thanks so much for staying with us and for your detailed review. We look forward to showing you more on your next visit -- so glad you appreciate the details! All The Best, Damien O'Connor General Manager Madison Hotel

Reviewed 5 weeks ago

I had recently booked a room at the Madison Hotel based on a past stay there. When I was alerted that the rooftop bar was still closed for renovations I was very disappointed. I did not keep my reservations but I wanted to write a...More

1  Thank JMArkansas
Response from MadisonDamien, General Manager at Madison HotelResponded 1 week ago

We appreciate your kind words for Ms. Johnson -- we will share your kind words with her! We look forward to welcoming you back for the new and completely renovated hotel and rooftop. All The Best, Damien O'Connor General Manager Madison Hotel

Reviewed 8 July 2018 via mobile

Stayed here for two nights, was disappointed to learn that the rooftop bar was closed for refurbishment but we were upgraded to a king suite for the inconvenience! Room was fab, very spacious and comfortable, super king bed and clean modern bathroom. Also had a...More

Thank helenora85
Response from MadisonDamien, General Manager at Madison HotelResponded 1 week ago

Thanks so much for taking the time to share your experience -- so glad you enjoyed your King Suite as well as Blue Plate Cafe and Bar Dog. We look forward to welcoming you back to a spectacular and thoroughly renovated rooftop. All The Best,...More

Reviewed 21 June 2018 via mobile

Changed hotels in Memphis from Graceland Guest House to The Madison Hotel to have a better last night. To our surprise the hotel is under renovation. We specifically booked this hotel for its roof top bar and restaurant, both of which were closed. Corridors were...More

4  Thank Oztravelreviewer
Response from MadisonDamien, General Manager at Madison HotelResponded 27 June 2018

Dear Tony C.: Thank you for sharing the details from your stay. We work to alert guests before their arrival that the restaurant and rooftop are under renovation -- we're very sorry that this was not communicated to you in advance of your arrival. We...More

Reviewed 12 June 2018 via mobile

A myriad of frustrations. We booked in September, where the renovations that removed all the amenities (rooftop bar, in-hotel restaurant and room service) that were the primary reasons for staying in this hotel were not outlined at the time of booking. Since booking early September,...More

3  Thank Veljko S
Response from MadisonDamien, On Behalf of Madison Hotel at Madison HotelResponded 20 June 2018

Dear Mr. S, Thank you for letting us know about the details of your stay. We apologize for the confusion of expectations and also for the late-night call -- moving forward, we will check with early reservations to confirm that all have received notice of...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$144 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Centrally Located Hotel in Memphis
#15 Quiet Hotel in Memphis
#14 Business Hotel in Memphis
#3 Great View Hotel in Memphis
#3 River View Hotel in Memphis
#3 Charming Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$144 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Centrally Located Hotel in Memphis
#15 Quiet Hotel in Memphis
#14 Business Hotel in Memphis
#3 Great View Hotel in Memphis
#3 River View Hotel in Memphis
#3 Charming Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (485)
Room & Suite (329)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Carlito B
14 August 2018|
AnswerShow all 3 answers
Response from Sheryn R | Reviewed this property |
We were there for 5 nights and never saw a fitness centre.
-1
Votes
AndyBernard1
14 June 2018|
AnswerShow all 4 answers
Response from njryan79 | Reviewed this property |
The roof top deck and bar were near completion when we were there in February 2018 but the lobby and new dinning area will definitely take some time. Seems like they told us a date but I cant remember it. Sorry.
0
Votes
Room Tips
"River view rooms are the best!"
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"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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