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I spoke with Lois today who is the manager of this location. I had to tell her how much that I enjoyed her staff. Latisha. Andrew, Tanako, Michael, Rico and not to Mention the three people that worked either in the kitchen or at the...More
1 Thank CindyLou2262
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 5 July 2018
Thank you very much for taking time to post such positive comments about your hotel experience and especially our staff members. I am happy to share your review with each of them. We look forward to the next opportunity to serve you; have a great...More
Clean hotel, well laid out. Good restaurant though a bit pricey. I was on expenses so it was all good. Staff was very helpful and accommodating. All in all a very good stay in a quiet and comfortable property.
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 27 June 2018
Thank you for taking the time to share your experience. We appreciate the perfect score as our staff works very hard to ensure each guest has a great experience. We hope to have the opportunity to serve you again.
The property was easy to find and a very nice well maintained hotel.
Rooms were comfortable and very quiet.
The hotel staff were well informed and professional.
The hotel is blocks from some of Memphis’ famous barbecue and jazz entertainment.
I would absolutely recommend this...More
It is a good location, valet parking available. Rooms are okay as well. Ambiance on ground floor / breakfast area is not great but the food itself and Starbucks offer all you need. Close to river and downtown bars. One improvement point is that I...More
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 22 June 2018
Thanks for staying with us. Hope you have the opportunity to visit us again in the future. Sorry you did not get the invoice requested. Please let me know if you still have not received the invoice and I will make sure we get that...More
I was running late (flight) for a St. Jude fund raiser and Brian Coleman the head of security took the time to drive me to the event as my Uber was not going to arrive on time. I was impressed how Brian asked if he...More
Thank Bill C
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 10 June 2018
Dear Bill C
I am glad you made your St. Jude event, of course St. Jude is near and dear to all our hearts! Thank you for taking the time to make us aware of your experience with Brian. Just as you feel, I appreciate...More
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front... More
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front desk during check in. I hope this helps, enjoy the marathon!