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All reviews trolley line bistro food beale street front desk valet parking main street within walking distance balcony room mud island starbucks coffee hot tub the hotel staff convenient location would stay here again wonderful hotel clean hotel great room
Great place to stay. Staff is on top of everything, and extremely friendly as well. Very clean, starbucks coffee and great food and drinks. Rooms are very comfortable. Hotel is in walking distance to many good restaurants and attractions.
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 1 week ago
Thanks for the kind words of recognition for our staff. I will share your comments with all of our associates at our upcoming staff meeting. We appreciate your stay with us and hope to see you again soon.
As a business traveler I tend to stay with Marriott as they have treated me well. One of the benefits of achieving Platinum Elite status is that I get more favorable rooms.Unfortunately this is not the practice at this location.My room was on a low...More
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 14 September 2018
Thank you marxaddress for staying with us and providing your feedback. Based on your description I can understand your frustration with this room location. Typically our Elite members reservations will include room preferences; we do attempt to honor these requests as best we can, however,...More
We had plans to visit Graceland and this hotel is about 10-15 minutes away.
Rooms are spacious and modern and clean. Beds are very comfortable
There is a hot tub on premises, however no
Breakfast is served in lobby and is tasty. Also there...More
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 11 September 2018
Thank you for staying with us. Glad you enjoyed your visit to Memphis and the hotel. Along with Graceland, there are many other interesting attractions to see on your next trip. Hope to see you again then!
Spent Labor Day Weekend in Memphis. Stayed Saturday & Sunday night, checked out Monday morning. Valet parking was great, courteous and convenient. Took good care of our car & was timely retrieving it when we needed it. Just text the number they gave us and...More
1 Thank termightymaxt
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 5 September 2018
Thank you for staying with us. Happy to hear you enjoyed your room, the service and your meal in the Bistro. Sorry, there is no microwave in our rooms, but there is a microwave available for guest use in the Market. Thanks again and hope...More
We were initially pleased with our stay. It wasn't until after we got back home to Florida that we discovered a problem. Upon reviewing our credit card statement, we noticed that we had been charged an additional $250 on top of our $525 bill for...More
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 5 September 2018
Thank you for your follow up and allowing us to address your concern. As previously discussed, all Marriott hotel rooms are 100% smoke free and per our conversation the findings were more than a single cigarette butt. I respect that you disagree with...More
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front... More
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front desk during check in. I hope this helps, enjoy the marathon!