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The property was easy to find and a very nice well maintained hotel.
Rooms were comfortable and very quiet.
The hotel staff were well informed and professional.
The hotel is blocks from some of Memphis’ famous barbecue and jazz entertainment.
I would absolutely recommend this...More
It is a good location, valet parking available. Rooms are okay as well. Ambiance on ground floor / breakfast area is not great but the food itself and Starbucks offer all you need. Close to river and downtown bars. One improvement point is that I...More
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 3 days ago
Thanks for staying with us. Hope you have the opportunity to visit us again in the future. Sorry you did not get the invoice requested. Please let me know if you still have not received the invoice and I will make sure we get that...More
I was running late (flight) for a St. Jude fund raiser and Brian Coleman the head of security took the time to drive me to the event as my Uber was not going to arrive on time. I was impressed how Brian asked if he...More
Thank Bill C
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 2 weeks ago
Dear Bill C
I am glad you made your St. Jude event, of course St. Jude is near and dear to all our hearts! Thank you for taking the time to make us aware of your experience with Brian. Just as you feel, I appreciate...More
We traveled to Memphis to attend Memphis in May BBQ contest. Although the front desk staff went out of their way to make us feel welcome, we were disappointed with the final outcome of the stay (checked out off room 819 on May 15th). In...More
1 Thank TCW070433
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 5 weeks ago
I received your feedback regarding your recent stay at our hotel and I must say I am disappointed as well. I am sorry to learn of your missing items and hope you understand this is not typical of our staff. Usually, our housekeeping...More
We have a great one night stay. The hotel has been recently renovated and it shows. This is one of the best courtyards I have stayed at in a while. The room was very spacious with high ceilings. The lobby is nicely decorated with a...More
1 Thank Karen R
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 19 April 2018
Hello Karen R
Thank you for choosing our hotel, I am glad you found our location perfect for your trip and you enjoyed the hotel's amenities. I am especially thankful you shared your experience with our staff, we hope you will visit again.
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front... More
Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front desk during check in. I hope this helps, enjoy the marathon!